“I had rid myself of the Chick-fil-A temptation for about a year. In my last few experiences from some locations the chicken nuggets (my go to) weren't the same as I had come to love. Im a texture person, so if I'm getting something fried it has to have a crisp. Well for some time that along with the taste has been disappointing with me. Low and behold I endured up at this Chick-fil-A on an outing with my son. When seeing the line he insisted that we just head home and grab something from the one closer to our destination. Me on the other hand made the decision that going ahead and staying where we were would be best. For one we had be out to try a local spot but it was closed so I was hungry. Reasoning 2 was even if we went to the other one it's Chick-fil-A there's still gonna be a line but what if for some reason I miss out on an opportunity to get good, hot, crispy nuggets. I was willing to take that chance here since I've had the latter. We'll to sum it up my gut feeling did not disappoint. The food was so fresh and hot. As soon as I open the box of nuggets I was so amazed at the beautiful 12 crunchy delights in front of my. OMG they weren't burned nor soggy with soft breading. I sincerely thank you guys for sticking to a quality standard that didn't make me regret spending money which is always my ultimate goal when eating out. For all the fails I faced that day that meal was a big highlight for me.“
“These kids can get it right every time and a double lane wrapped around the building is serviced courteously and quickly. They should be THE business model for everyone else. And the peach shakes...thank you for bringing them back! Nothing but high praise.“
“My favorite Chick fil a location by far. The employees are always polite and professional, and the food is always hot. But the employee that really impressed me was Sharon, a wonderful lady who you could tell loves her job. WE NEED MORE EMPLOYEES LIKE SHARON!!!!“
“I was a little lost not understanding where they were located. I was helped to the right direction by friendly people. I was ordering for a friend in the VA hospital who is in terrible condition. She wanted a biscuit which Chick-fil-A didn’t have. They got together with other departments and the manager (going out of their way to help me) and found everything my friend wanted. I was most impressed by their willingness to help me. My friend is now in ICU incubated and unresponsive. It’s the little things that can make all the difference“
“Love the atmosphere, nice dinning area. Staff welcoming you as you walk in. They're walking your order out before you can find a seat! 😁 Great service! Clean store. They also come around seeing if you need anything and top off your drinks.“
“Multiple times now I have requested multiple filets for my salad and multiple times now I have only received one. Guess I’ll need to order else where.
Edit: alright so I got your message, you must have tracked me down through my order cause I found some rewards I am certain I did not have before. I honestly expected this to be a generic we will do better next time and then proceed to do nothing. You didn’t. You did better. So I updated my review to reflect that. And thank you.“
“Mr. Cole demonstrated exceptional customer service by facilitating the redemption of a reward earned in a different state. His dedication ensured a positive outcome for the customer. This action highlights a commitment to customer satisfaction beyond standard operating procedures. Such flexibility and helpfulness are invaluable assets to any organization. It is clear that Mr. Cole goes above and beyond to assist those he serves. The culinary experience is elevated by the exceptional quality of the poultry offered. This particular preparation showcases a remarkable tenderness and depth of flavor. Its succulent texture and perfectly seasoned profile are truly noteworthy. Furthermore, the expertly cooked chicken provides a delightful centerpiece to any meal. It stands as a testament to the establishment's commitment to superior ingredients and skillful execution.“
“The staff here are always friendly and welcoming. During my visit today, I met a gentleman from Houston who I believe was part of the leadership team, and he was especially kind and helpful. He made a great impression and seems like a strong example of the positive leadership at this store.“
“First time using the mobile lane, it was incredible! CFA was crazy busy (parking lot full, lobby full, line at drive through past capacity) yet was able to scan QR for mobile lane pick-up and was greeted with friendly staff with my order done perfectly. Great experience.“
“We had a thoroughly joyful family dinner at Chick-fil-A! We felt so lucky finding open booth seating right away because it was buzzing. The chicken sandwiches were crispy, hot, and packed with savory flavor, while the waffle potato fries were fried to absolute perfection. The team greeted us with sweet smiles and provided top-tier hospitality. Everyone left full, happy, and relaxed. Truly an exceptional evening!“
“Stopped by this Chick-fil-A in Midtown and had a great experience. The food was fresh, hot, and exactly what you expect from Chick-fil-A. The staff was friendly and quick, even during a busy time. Convenient location near downtown — perfect for a quick lunch. Will definitely be back!“
“I came to this location on Thursday, July 23 to get additional catering items for a luncheon I was hosting. Ingrid, not sure if she was an assistant manager or what her position is, helped me and was so gracious and even helped me get the items from inside the restaurant to my vehicle. She went above and beyond, and I wanted to make sure she was recognized“