“I’m a bit irritated, I know McDonald’s is fast food, and they all don’t get paid enough.. but everytime I’ve asked for the food fresh it has not been. I ask for the simplest thing, I worked there before, I know how long it takes to do it. I want my food fresh because I have nausea and can’t eat the food if it is not, and my ankle is broken so I’m not going to go inside and complain. I’m going to start writing a review each and every single time I ask for it fresh and it is not. If I’m not going to be taken seriously I’ll be seen.
Edit, 08/09/2026, 9:46 PM, just ordered and asked for it to be fresh and it’s actually been fixed. They made it fresh this time 🥰❤ thank you!“
“This location is 3 minutes from my house, but I would drive much farther for it. The Hispanic woman that usually works the first window overnight is an amazing person. I took notice to her right away because she has an attitude of gratitude. She is so positive and kind to everyone. While others are caught up in the hustle of daily life, she is someone who doesn’t take anything for granted and appreciates everything she has.“
“I was in the area and stopped by for lunch. I don't usually review fast food restaurants but I was very impressed with the service here. This facility was very clean and decorated accordingly to the upcoming Halloween holiday. Two workers came by and checked up on me after I received my food and the second time, someone else came and picked up my tray and trash. The best service I had at a fast food restaurant. Thank You and keep up the great service!“
“Store interior is pretty nice given the circumstances.
There are homeless people surrounding the store. When I came, there were 2 people actively tweaking out in the parking lot, one vandalizing the side of the building, and many just walking around asking for money. There must be some kind of encampment nearby because there are A LOT.
The store interior was surprisingly normal. Mostly clean and bathrooms were functional. No drama inside the store. Food and service were good.
Good store in an bad area.“
“I love the big Mac, but they still freeze their patties. So I switched over the quarter pounder, Wendy's taught me wendy said, Hey, James brother and I'm talking about the restaurant, she's my brother, I mean she's here hot dogs, you know, the hot dogs are good there too Wawa. Wabba.“
“I mean its McDonald's, im currently in the drive thru only thing is I asked for no salt fries, I eat my fries first then my burger then drink, I was pulled to the 3rd windows for my know salt fries well its been 10 minutes already and my food has gotten cold...well thankfully a manager leaving asked what I needed and was waiting for and went to handle the situation...“
“I wanted to take the time and give praise to the OKC 5815 N MLK Avenue location. I've had the best experience at this location. Very clean, the lady at the register was so attentive and took the time to show me to the restroom. The food was delicious, it was hot and fresh. I'm from out of town but if not this would be my go to place. All around amazing McDonalds.“
“I didn't even mind too much that the buns were burnt. The customer service has improved exponentially and I was very impressed. I ordered from the app and had it brought to me curbside. The person who brought it was very polite and well groomed.“
“They got mine & my kids orders right. Not trying to be one of those customers it's just my son has special needs so he likes his burgers a certain way. Great customer service. Only giving 3 stars for atmosphere due to the location. Its in a bit of a sketchy & shady part of the city. Its full of homeless ppl, loitering crowds, just be careful and fully aware when in this location.“
“Okay so today is Wednesday the 5th the register girl was very rude to me there was a customer who interrupted me in my order and she stopped to help him instead of continuing with me then what I said pause maybe he should have waited until I was finished she immediately had an attitude to tossed my food basically didn't say thank you come back anything I see that there are managers inside the lobby eating carrying on not even wondering what happened or even asked me but they all looked on my way I don't know what happened today but the customer service really stunk I spent $15“
“We stopped at this McDonald’s after my son’s piano lesson for a quick dinner, and we had a wonderful experience!
The restaurant was clean and well maintained, and our food was fresh, hot, and delicious. Even the fries were freshly made, and you can definitely tell the difference when McDonald’s fries are fresh!
I also really appreciated that our food was brought out to our table. I have mobility issues on some of my bad days, so that small act of service meant more to me than the staff probably realized.
Overall, everything was great—from the cleanliness and fresh food to the thoughtful service. We had a very positive experience and highly recommend the McDonald’s at S. May Ave. and SW 104th. We’ll definitely be back!“
“favorite mcdonald’s! food is always hot, fries are crunchy and fresh and the staff are always friendly lovely people. i wish more locations were like this one. i’m about to move across town but ill drive back over for this mcdonald’s specifically 😂“
“I wanna say thank you for your great restaurant and Pilot! McDonalds and staff are very clean and responsible! Fast free wifi, hot tea and all orders online are available!
Not at any location you can find all of this.
*
Additionally Pilots showers are powerful and clean, nice location!“
“I have tried 3 McDonalds in OK, and this has been by far, the fastest. Almos no waiting on curb pickup for coffee. I normally order from 3 min away for lunch, and by the time i get there, is 95% of the time ready to be picked up. Place normally is clean. Good job.“
“Hello i have to say amazing employees clean environment, best McDonald's yet! Great food awesome employees great environment to be in. I have to say they saved me. I pulled in to pick up an order then left out to leave, my car battery was dead!!!!! O my goodness what to do? I had no battery cables so I went back inside and asked if anyone had battery cables and a vehicle to jump start my car. The staff got right on it to help me get my car started!!! 😀 I can't say enough about the help given to me. And by the way I had no family or friends to be able to help me they were all in texas. So they are my angels 😇 💜“
“This McDonald’s on Sooner Road was a really nice experience for me. I came here to pick up an online delivery, and everything went smoothly. The food was hot, fresh, and prepared on time.
I noticed there are quite a few bad reviews for this location, but personally, I had excellent service during my visit. The staff were helpful, and the pickup process was quick and easy.
Overall, I would recommend this McDonald’s to anyone in the area looking for a fast and reliable meal.“
“We went to this McDonald's on 4/9/25 around 7pm and it was a really big order and we kinda made it complicated but the lady that took our order and packaged it did a phenomenal job! They were out of the gold Minecraft boxes but we still got the toys and she threw in 3 regular Minecraft boxes so my boys would still be able to have one. Not only was everything fresh but IT WAS ALL THERE!!! I really wished I could remember her name cuz she was amazing and our experience was so pleasant this time. Lady, if you by chance you come across this post, you were awesome and keep up the good work!!“
“This is the best location for fast service, not saying the others are slow but these guys hustle like no other. Everyone is pleasant and respectful, I come for the food and get great customer service. Thank you for making my mornings worth getting out of bed for lol“
“Well,
It happens. Change. Nothing bad, just different. Cashiers make a difference. Here, progress informs in the name of efficiency, no more personnel, just a wall input here... move on to your pick up area. Almost like a human vending machine...dropping down ...was all of human contact“
“Food fresh, hot. Service in double-line took quite a bit maybe only one person taking orders both lines? Same person not engaging at window, probably because so busy? Parking lot free of trash. No panhandlers, which a lot in general area.,“
“I used the McDonald's Rewards App to order from this location, which is conveniently located near my work site. I picked up in the drive thru. My order was ready. Workers were professional and polite. Also, I ordered the Bacon Hot Honey Chicken Sandwich. My new favorite chicken sandwich from any restaurant. McDonald's please keep this on the menu.“
“This is the best McDonald's I have been to in Oklahoma. The inside was really clean and had a large selection of comfortable seating. The manager was nice and engaging. Most importantly the food was fresh and delicious. Keep up the good work.“
“Super easy location to get your food. Just go to the kiosk, order and then bring it to your table. I love to bring my kids here so that they can play while I get a little bit of work done during the summer or when we have a day off of school. And honestly, it’s actually very clean for McDonald’s and I appreciate that part the most.“
“I order powerade and coffee consistently on the app at this location and it's always a 10/10 experience. Very fast drive-thru, very professional and kind employees always happy to help, and good app rewards! I'm lovin' it here at this location!“
“Good all around got everything right on first read back thank you for truly listening .ost fast food don't listen they think they know and don't doubt check to make sure but will blame the customer thank you for that im always paying attention to things most people don't“
“This is my local McDonald's and I'm just wondering how long until we get an actual working menu sign in the first drive thru..use to be half the screen now the while screen is messed and has been for a long time. It looks ghetto“
“If we've been in one we've been in the mall this one's up with the best of them though. The atmosphere and service was what to be expected for the amount of people that were there but there was no disappointment. Look like a good staff everybody was polite to customers food was served very quickly. Everything was hot and tasted good and there was a cleanliness to it so the machines looked great the soda tasted great. It's one I would continue to go to“
“For the most service and was good but, my order was the dollar meal and I asked for 2 spicy mcchickens and a medium fry. We get home and there is only 1 spicy chicken sandwich. When you go here or any fast check bag before you leave to make sure you get what you ordered.“
“This is probably the most organized and cleanest McDonald’s I have ever been to! Everyone is in proper uniform. Everyone greeted me and they also checked on my order status. I’ll definitely be coming back to this location. Keep up the great work, I also love the energy !!!“
“The lady at the window helped me use my coupon. Everyone was very kind and helpful. I wanted my coffee to be iced and I forgot to say it but they still went back and made it iced for me. Then I wanted some creamy chili sauce and they were quick about getting it to me. This was a really great- everyone was willing to go above and beyond!“