“Oh my goodness, by far the best Tim’s I’ve been too. I ordered an iced Capp, it was filled past the cup, amazing! And a pack of twenty timbits with lots of powdered and they put 11 powdered! I don’t live in Cornwall but next time im around, I’ll go to this one!“
“I had a great experience at Tim Hortons, especially because of Landon at the front counter. He provided amazing customer service, was friendly, polite, and made sure everything was taken care of. He was welcoming and patient, and you could tell he genuinely cared about making customers happy. Great front counter service like this really makes a difference. The Tim Hortons is kept clean, and the Tim Hortons crew seemed extremely friendly overall.“
“I stopped by Tim Hortons recently and had a really great experience thanks to the outstanding customer service. Madison was the one who helped me, and she was absolutely fantastic—friendly, attentive, and genuinely cheerful. She made the whole interaction smooth and enjoyable, going the extra mile to make sure everything was perfect.
It’s always nice when you get that level of care, especially at a busy spot like Tim Hortons. Madison definitely made my visit memorable in the best way. Keep up the great work!
Highly recommend this location, and if you go, ask for Madison—you’ll be in good hands. Thanks again!“
“Food was quick and hot, and the lady behind the counter was really friendly and had good customer service. She had bird tattoos on her neck, but I didn't catch her name. Either way, thank you for the good service! I'll definitely be back there soon.“
“I love Marleau Tim’s. Iced coffee’s good. My wrap was awesome. The staff are always so friendly and kind. I was served by someone named Kea; they know their stuff and my order came back perfect in the drive through. Would come by again. The abuse people put the staff through is sad though…these folks do their best day in and out, peak hours or not.
Parking: Tons of parking on east side of building. Nice long drive through space“
“Stopped in for a quick coffee run with the kids after soccer practice and it was smooth, no waiting around while two impatient little ones tug at your sleeve. The staff at the counter remembered our usual order and even threw in extra timbits for the kids without us asking. Parking right out front made the whole in and out trip painless with car seats and all. It is nothing fancy, just a clean, friendly cafe that gets a family in and out fast, which is exactly what we needed.“
“its been a while since i visit this location.. the new management (he is a filipino i think). He was so hospitable and welcoming!!!
Will be back for sure!!
Thank you again for assisting us on our visit..“
“I don’t know where they get double-double when you ask for two cream? Last week I brought my coffee back telling neck tattoo that I can’t have sugar, tattoo told me “to each his own “, not the answer I expected to hear. People can be trained and flushed, other than that never really had a problem there. Oh well to each their own.“
“Overall a wonderful experience.
The cashier was “ in training “ but she was amazing at her job. Her customer service was on point.
Then she made my coffee and the direct handoff with a smile was great!
Then when my food arrived the gentleman also did a direct handoff rather than placing the food on the counter he handed it to me with a smile“
“Good Job to all of you that work here, you smiled at each other and at your customers, this goes a long long way in the customer service world, Unfortunately we are seeing less and less actions that genuinely look and feel like the people that are serving us care, wether you serve at restaurants, or gas stations, or shipping docks for that matter, or you are a driver like I am, smile first, most of the time it has a positive effect. It’s for everyone but If this post pisses you off then it’s especially for you😃
try it
😃“
“I wanted to take a moment to highlight the incredible service provided by Tina and Diane on pitt and ninth. They go above and beyond, welcoming me with a genuine smile. It’s rare to see such exceptional customer care. They both deserve recognition for their hard work!“