Wendy's

$ • Fast Food, Burgers

Hours today·

About Wendy's

Wendy's has mixed reviews. Customers have praised the humorous and quick service from employees like Nick, and appreciated the $5 cinnabon and coffee deal, although some had trouble ordering it. Many customers mention that the restaurant is pretty fast at making food and getting it out, which is helpful when on a time crunch. The restaurant is generally clean, and the food is often hot and fresh, especially the veggie part of the Dave’s single burger. However, some issues with food quality are noted, such as dry burgers, not warm fries, and a watery chilli with little substance. Customers are advised to check their order before leaving, as mistakes happen frequently, though staff usually make it right when informed. The store’s cleanliness varies, and sometimes orders come out cold or missing items, but employees tend to be friendly and helpful, even during busy times.

The manager receives high praise for his helpfulness and kindness. One customer shared that during a stressful incident where their vehicle was blocked and verbally assaulted, the manager stepped in to defend and protect them, even checking camera footage and offering to provide evidence to police if needed. The manager’s caring attitude was highly appreciated, making for a positive experience despite some food or order issues. Overall, Wendy's is recommended for its fresh, made-to-order food and quick service, with the hope that every customer has a consistent experience. The restaurant operates six locations across Hamilton, including spots on Upper James Street, Main Street West, Centennial Parkway North, Queenston Road, and Rymal Road. Customers generally find the food decent and served quickly, though quality can vary depending on the location.

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Wendy's Menu

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Wendy's Reviews

2.8
434 ratings
5
27%
4
8%
3
8%
2
7%
1
50%
Food
3.1
Atmosphere
2.8
Service
2.8

Share your opinion about Wendy's

They're pretty good with getting my order correct. And the coupons make it one of the cheapest burger joints around.
Great experience at this location! The food was hot, fresh, and served fast. The staff was friendly, the restaurant was super clean, and everything tasted great. Definitely my go-to spot for a quick bite!
The staff at this location are so incredible and fun! One employee in particular, Richard (possibly the manager?) found out my co-workers and I had an incredibly difficult shift and was so patient and upbeat while sorting out like 5 orders. Today we came back and he came to the window even though he wasn't serving us just to say hi and see how we were doing. We love you Richard! - The Crazy 7-Eleven Employees.

Read All Reviews(434)

Hours

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
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