Starbucks in Kingston

“We went in for a quick coffee and we're pleasantly welcomed. We were offered a free passion tea drink to take home to a loved one for Thanksgiving. How kind of this staff! They even said they would be bringing some drinks down to some charity. Wonderful staff! What a pleasant experience.“

“I just rescued a pup and just took him to get his nails cut. This is a big soft really tender dog.. so I thought maybe I'll take him for one of these things. I heard about a pop cup I never had. I've never even been to this Starbucks. I don't go to Starbucks. So I went through the drive-thru and asked for a pup cup and the lady had said normally you have to buy something and then we can get the pup cup on the side. And oh she sounded really nice and obviously I was being nice also and I said oh I wasn't planning on getting anything so I got some small cookie. And when I come up to the window the lady was so happy and so excited to give the pup cup. It was a big one I think.. and I stayed there and talked to her and let her watch my pup, eat the pup cup and be so happy and I think everyone was happy. And the young lady's name was Tess.. thank you Tess and Sheruff thanks you. please Starbucks.
10 ⭐ ⭐ ⭐ ⭐ ⭐ ⭐ ⭐ ⭐ ⭐ ⭐
Take care of this lovely polite person.
Amy and Sheruff 🐕🌺🇨🇦🤝“

“Loved the service here, the staff greeted everyone with a smile and hello the moment you walked in the door. The had great music playing and the staff was singing along. The staffs energy was a real vibe at this location and kept everyone smiling the entire time there were in there! Keep up the great work!“

“I ordered two drinks today and they were both great! I was kinda in my own world when I picked them up but someone wrote my name super cute on the cup. It made me smile! Sometimes it really is the small things! The team there is great and the atmosphere is also amazing!“

“Was there this morning. Staff at Starbucks rarely disappoints and my visit was no exception. Everyone was friendly and cheerful, really efficient too. It’s nice to get a breakfast sandwich that’s different from your typical English muffin type from time to time.“

“Came in on a cold, rainy day and ordered a double cortado — wanted something strong and good to warm me up. There was a long line, both drive-thru and inside, but that didn’t bother me. This place usually moves fast.

Except this time, everyone around me was getting served… except me. I kept waiting and waiting until finally I went up and asked, “Where’s my cortado?” They told me they didn’t even have it on file. How is that possible? Then suddenly: “Oh, we’re just getting it now.”

So basically, my order only started after everyone else was already served. By then, I was running late — I had to be somewhere at 4 p.m. I ended up being late because I kept waiting for this coffee they messed up. Being late wasn’t even the worst part. I literally had no time, so when they finally handed me the cup, I just grabbed it and walked out.

And let me tell you… whatever that was, it was not a cortado. It tasted like burnt coffee — the worst coffee I’ve ever had. For over $10, plus tip, plus tax? Extremely disappointing. The staff were polite, but the attitude was basically “whatever.”

Really, really disappointed. I expected better.“

“I enjoy coming to this Starbucks during the off season when students have left campus (no offense) and the lines are minimal. Mitchell Hall staff are lucky to have this right outside our offices! The staff are wonderful and know me by name often memorizing my order. Thank you for tending to my caffeine and treat cravings!“

“After seeing the low ratings for this place I thought I should post after just having a positive experience there. Went. Got served immediately. Ordered Grande Flat White. Served promptly. Tasted the usual great. No complaints. Staff were friendly.“