McDonald's in Kitchener

“Like any mcd they have their moments butcfor the most part iv neverchad issues with this location always friendly ,promt and dense at times "News Flash ....if soneine gas more then one drink ,dont ask us if we need a try ,just serve us with obe..thanks" lol sorry,pet peeves moment i kniw ucall know what imbtalking about ..lmao,??

Vegetarian options: Veggie burger

Parking: Oarking lot is lije a horse shoe around this mcd building

Kid-friendliness: Huge Play place ,iv got 4 kids oldest 20 youngest 8 and iv watched the Play place change so much since i was a kid.. I say bring back the 80's play place i Wanna go to burger jail.... haha all in favor of a petition,say ,I....I

Wheelchair accessibility: Ye both door on each side of the building“

“What keeps me from giving five stars is the washrooms, the way they are seemingly only very sporadically monitored for cleanliness and supplies. Appreciate that they don't have loud music playing. Would prefer if they would promote a policy of not listening to music/videos/games etc. on cell phones, or at least designate areas where you can't do this.Earphones have been invented, people. Show some consideration to others around you.“

“Morning crew very friendly. A couple times I did have an issue with my order. Got double charged once , said the mobile order didn't go thru but it did and paid again when I picked up. Another time I got someone else's coffee. But majority of the time everything goes smoothly.“

“This location is pretty decent. Never particularly quick, even by Mc.Donalds standards, but the food is generally what you expect and rarely have gotten it incorrect or in a messy state. Inside is 50/50 whether its clean or kinda gross, but to be expected tbh.“

“Our service lady is Vanica
A kind bright young lady who always smiles
She demonstrates what customer service is we love her and without a doubt the best employee of mcdonald's we have ever met
Thanks for everything vanica
Ps 2 medium regulars lol“

“Went there last week on Friday around 02:00 AM the person on drive thru was very cooperative and suggested us vegetarian options available at store as i prefer vegetarian food and made fresh food in no time, exceptional service. The person on drive thru was in turban.“

“Had a really pleasent experience , as culturally we are prohibited to comsume certain meat and ADITI was really kind and helpful in changing an order for me that i had mistakenly ordered , she went out of her way to prepare the order for me amazing customer service .“

“Been a while since I had a McD’s and was running late doing my errands so I went inside this location as the drive thru was busy. I ordered using the self serve App but the computer must have been having a bad day as it rejected my transaction not once but twice so I figured I’d just leave and go to Wendy’s down the road and use another card as it’s possible that my card was faulty. As I was pulling out, the drive thru was empty by this time so I decided to order thru here and try my luck with another payment card as the first one was declined twice inside. Ordered my Big Mac combo and the bill was $13.44 not bad but when I checked my bank App, I was actually billed not once but twice while inside. I quickly explained this to Shenejah ( I hope I spelled her name correctly) on the drive thru window and she was very apologetic and gave me my refund and a service with a smile. The place was so busy this day and a lot of customers are whining and complaining due to the wait etc. but we all need to understand that certain situations are beyond their control like staffing etc.Anyways, kudos to all the workers here that tries to smile and provide service to us all.“