Starbucks in London

“Nestled beside the Indigo Book Store, the Starbucks café is a true gem for book lovers and coffee enthusiasts alike. As you step inside, the aroma of freshly brewed coffee envelopes you, creating a warm and inviting atmosphere. What truly sets this Starbucks apart is its friendly and attentive staff. They go above and beyond to ensure that each customer receives prompt service and a personalized experience. Whether you're a regular or visiting for the first time, you'll always feel welcomed and appreciated here.“

“One of the few remaining Starbucks locations that didn't sell the tables and chairs to prevent people from socializing in London. Fantastic staff that greet and remember who you are before you respond. The drink mixes are consistent and thus keep me returning. This is one of my top favorite Starbucks locations out of 30+ that I frequent.“

“I absolutely love this Starbucks! They go above and beyond every time, they're always polite. They're always happy, and they're always in a good mood. Clearly, they have a great employer, and the employees are fabulous. Especially Sara & Nhi They made our day today C&“

“My go to starbucks! All the workers are soo amazing and so kind! I look forward to coming here every morning to grab a coffee and say Hello to all of them! Shout out to Tyler for setting such a friendly environment everyday! My Vanilla ice coffee is ALWAYS perfect! (Thank you Kim!)“

“Starbucks is successful for a reason.Quality.It's unfortunate that there seems to be a phenomenon of tech captured zombies loitering here. I get seriously weirded out by groups of people who avoid eye contact and have their heads all hooked up to the data pirates' devices.Does anyone know how this mass capturing of the collective evolved?“

“Average Starbucks.

When I went they were sold out of almost all the food options and several of the drinks. But the staff were very friendly and offered some alternatives.

Parking: Paid parking in the lot to the northwest“

“Amber consistently demonstrates exceptional customer service at this Starbucks location, distinguishing herself from "Karen's" previous feedback. She goes above and beyond to ensure every patron feels welcomed and integrated into the Starbucks community. Amber takes the time to learn customers' names and preferences, accurately recalling their drink orders during subsequent visits, even months after.

Her exemplary conduct is a model for other staff members across Starbucks Canada and deserves recognition. As a regular customer, I have not encountered any negative remarks regarding Amber's service; she is frequently commended for her outstanding, world-class customer interactions.

Moreover, the entire team at this location excels in building rapport with customers, surpassing the service quality observed at other locations. This collective effort should be acknowledged and praised rather than overshadowed by the criticisms of a minority of dissatisfied "Karens."

The team provides exceptional world-class customer service at the 1725 Richmond Starbucks location in London, Ontario. Great job going above and beyond for all customers every time, no matter who the customer is or their attitude towards staff!“

“My brother and I stopped by while we were in Loblaws. The single worker was chipper and got us our orders quickly. Our drinks were hot and well-made, although I think their prices are a bit too high. The sitting area was clean, however, it wasn't the coziest. Being in a grocery store and all.

Parking: This Starbucks is part of Loblaws, so the Loblaws parking lot would be your ideal option.“

“Been going to this store regularly but today I had to put a review. Huge Appreciation to the guy with the glasses who attended us on the drive through window unfortunately couldn’t catch his name but love his energy, enthusiasm and positivity!“

“Hello @Marcin Tandecki, Neena from Starbucks here. Thank you for your review, please know that Starbucks is working to get mobile order at this location in the short future. This was not something available to our Licensed Stores in Canada. We just launched it and will have this service at this location. Not their fault; thank you for your feedback!“

“It's nice enough, the staff are great 5 stars. I tried one of the snowmen sugar cookies and had a chai latte. Both were really good. I go to Starbucks maybe once or twice per year so I don't have much to compare. The washroom was clean for a public place. This location is quite small so I assume during busy times it's tough to get a seat, but it has a drive through so it's great if you're grabbing something to go. Good experience, thanks!“

“I always go to this location after my therapy sessions, and I've never had any problems with my orders (occasionally though they hear grande when i say venti, but i just pretend that is the universe telling me I dont actually need that much caffeine) - they are always more than willing to correct any errors - even if it is the cx mistake- and staff is super friendly and helpful. Gotten many good coffee tips/recommendations as well and haven't been misguided yet“

“They work REALLY hard! AMAZING LATTES & this Starbucks was the first one to offer my dog a Puppucino when they heard him bark in the drive thru speaker lol (Whip cream in a cup obviously don't give my dog this everyday- but it is a nice free treat)I can come up with more positive than constructive feedback for Starbucks that's for sure! The staff there are really sweet at this location.(I do wish that the milk was the same price no matter which kind you order.)For people who say the drive thru is a long wait, I believe they are understaffed because of the pandemic- but they work so hard to make up for it... so I just don't go there if I don't have the time to wait incase it is busy.“

“The staff is always friendly and welcoming. They even remember me after months away, which is a nice touch. The coffee is decent, and it’s a reliable spot for a quick drink or snack.

However, there are a few downsides. The wait can be a bit long during busy times, so adding an extra barista might help. The removal of seating during COVID hasn’t been reversed, even though there’s space for it. This takes away from the cozy cafe feel Starbucks is known for.

Another issue is the blocked-off bathroom, which seems to be used for storage. It doesn’t make sense for a cafe to lack restroom access, and reopening it would be a big improvement.

Overall, I enjoy coming here thanks to the great staff and consistent drinks, but bringing back seating and bathroom access would make it feel more inviting.“

“The workers are always nice. This isn't even the closest Starbucks to me, but I get my drink from here because they're always great. And today I got a Christmas cat sticker and it made me stupidly happy lol.

Vegetarian options: They have vegan options too and everything vegan/vegetarian is labelled

Dietary restrictions: Lots of milk alternatives“

“Today I ordered at this location and Steph made me my hot chocolate. I watched her handle multiple tasks at once while making my drink with care and a smile on her face. When handing me my perfect hot chocolate she told me she made it with “extra love” and she made my entire day. Steph deserves the world and she is not only doing fantastically in her position but also connecting with every customer in the store.“

“Always drop in here on my way to the office once a week. Staff no matter what time it is are always happy and cheerful! I mean I grab coffee at 6am so yeah they are very welcoming and super nice. Coffee always tastes amazing and just so fresh! Thank you for the great coffee and service!“

“There was a 12 min wait on the drive through and my husband requested (for me) a double shot of espresso with foam and a pump of sf syrup. The attendant asked if he wanted a Macchiato dry. Not being a coffee person he said he didn't understand that. The attendant was super sweet and took the time to explain what it meant and how to say it for others to understand, so he could order the perfect cuppa for me anytime. That was a super sweet experience and made the wait worth it. Thoughtful service levels like these are small pleasures that leave an impact and build up over time. Love to those who give a 100% to their job.“