“Love my Starbucks! My only complaint continues to be that you can't leave the cookies or loaf in the plastic they arrive in the store in. I purchased the gingerbread loaf this morning before 9. Asked if I could have it left in the package. It could not be done. So, I am eating a very dry gingerbread loaf at noon.“
“I see a few people leaving 1 star reviews about closing time and wait time!
This Starbucks is so cute (: and always so nice. Wait time is understandable as it’s only two workers and it’s based off who ordered things first. If you’re complaining about wait time because mobile orders came first. Maybe think about wether they were before you“
“5 Stars for Fernando! I brought in cash, and realized I didn't bring in enough change for the coffee cake, so i ordered a cookie instead. Fernando immediately said he would cover the 15 cent difference I was missing. That is the type of customer service that is hard to find nowadays. Not only going above and beyond, but just being such a pleasant man, and you can tell hard working. You're lucky to have him! Give that man a raise!“
“My favorite drink isn't on the menu over thr winter (strawberry matcha), yet they have all the ingredients to make it. The staff told me it's not on the menu at the moment and therefore cannot make it. Yet when I said I could order a regular matcha and customize it to add the strawberries- that option was not available. I was a bit confused!“