“The staff at this location are amazing.This team work in harmony to produce A grade customer care.They go the extra mile to ensure that customers are recognized, informed, engaged and appreciated. Special shout out to Bella, Justin ,Taijh, Taylor, Sausan.They are a valuable asset to this store location.“
“I stopped by this starbucks to use the restroom and charge my phone. While i waited for my phone to charge i looked at the menu there and while i was looking someone offered to help me, I later found out her name was Alexis. I told her i was just checking prices and realized they're not expensive like i always assumed and that i didnt have enough to purchase anything. She offered me a drink of my choice and she helped me find something i would enjoy. I had an iced espresso(next time i will ask for less espresso so it isnt too strong) that had whipped topping. After I thanked her for being so kind to give me a free beverage, she replied if im not leaving yet she had something elsr for me to try. I sat down and she brought me a sandwich I believe was vegatarian it had sundried tomatoes and spinach or lettuce and cheese, it was really good i would definetly order that again. Anyways I just wanted to share my story, Im actually homeless and was hungry. I felt comfortable there, I was treated with respect and kindness. Thank you Alexia for that experience, you made me feel like i was/am welcome regardless of me having money or not. I look forward to seeing you more often and soon. Thank you again I am more then grateful.“
“Bella totally took care of my mixup and made up for it. It’s hard enough not getting what you want from Tim Horton so you go to another establishment hoping for a service you pay for. Sadly the first person I dealt with did not deliver. I called said my situation and bella had my drink hot ready waiting with a smile that made up for any mistakes done previously! Thanks bella! Zak ..“
“I visited Starbucks in brantford to be honest I didn’t like it I throw that, and after I found this Starbucks on my way nd I really want coffee for my journey nd I ordered. It was fantastic thank you “Tushar” the guy who made my coffee it is delicious and the girl with spec she is really welcoming. Thank you guys for make my day ❤️“
“@ 08:00 on 12.05.2021 this location, best Starbucks staff ever, never had such friendly , fast and simple service in any other Starbucks locations I've ever been to, actually got a coffee instead of fancy picture from a screen. Loved it.. timhortons line up was massive , this saved me time..“
“My drink was 100% perfect!Was in drive thru and barista was incredibly patient even though the debit machine was difficult not accepting my card.I ended up paying cash to not hold up the line. What a great guy so pleasant! I drove away smiling!Dietary restrictions: Oat milk for dairy free yay!“