Subway in London

“The girl is so tough she was putting everything like a gold ✨️ one foot long subway is almost $ 16 and no meat and no veggies than what for your paying $ 16 just for bread very much disappointed but the same time the guy was very nice next time don't want to see the girl or pls change your practice to feel properly quantity of everything“

“The staff here are amazing! Always super friendly, welcoming, and easy to talk to. They make the experience so much better with their positive attitude and great customer service. On top of that, the sandwiches are always fresh and made just the way I like. Definitely one of the best Subway locations thanks to the wonderful people working here!“

“Nathan provided exceptional service during our visit to Subway. He was incredibly helpful in explaining the menu and helping us choose the best options. The food was fresh, and the restaurant was clean. We had a great experience and will definitely be back. Thanks, Nathan!“

“The subs here are made the best in London as far as I know! The staffs at this subway are kind and are always open to helping you choose the right sauces or toppings, especially Raman! She always makes you feel welcome from the moment you step in till you leave! I would recommend this store for sure anyday!“

“This is the only location I’ve been to, in a long time, that gets every order right. I wish I could mention names of the employees off the top of my head, because they deserve appreciation for their hard work. It’s quite a busy location and it’s definitely hard to please everyone…but they do a great job in my eyes. This location is our favourite and no matter how far we are, we’ll drive to get our subs from here! Thank you for staying so consistent!“

“I had a long tiring day and didn’t even realise I walked right in at closing time. As someone who works in retail, I can’t stand when others do that. However the young lady behind the counter was kind, friendly and served me with a smile. As soon as I realised the time I apologised but she was very gracious and happily helped me anyways. Very nice staff! Thank you to the kind lady behind the counter who’s name I did not catch. You made my day a little easier and a little better!“

“Diya & Dev were great! Kind, friendly, and with a smile while also professional. It was nice to chat with them while they took my order and they were very helpful (even knowledgeable of the surrounding areas). Dev was specifically great with understanding me getting multiple sandwiches for different people, labeled each one and did great with my coupon. They made such a normal transaction very pleasant!“

“I visited this store last Saturday and again today. On both occasions, the service was excellent, despite an unavoidable delay in receiving my order as there was only one staff member present. I would like to specifically commend Kiran for her professionalism and dedication. She maintained a high standard of customer service even under pressure. I do hope the store provides additional staffing support in the future to help ensure faster service without compromising quality.“

“I want to say I’ve been coming here for 1.5 years usually 2 to 3 days a week. The staff are absolutely amazing ,kind, sweet, and patient. Alex and Jess are two of my favourite wokers!! I’ll recommend this store to all my coworkers and friends“

“I ordered pickup for two subs, one of which was a combo. The making of my order was quick and well done. When I had an issue with my combo order, the worker at the counter helped me right away.

The subs were tasty and fully packed, and the cookies I got for my combo were great. This has been my favourite Subway location for years, and I hope they continue to provide excellent service.

Parking: It's plaza parking.“

“Went to this location around 11 am to satisfy my craving. The sandwiches I ordered were delicious, the bread was perfectly baked, loaded with freshly cut toppings (fresh and crisp). Also, the sandwich artist was polite and made helpful suggestion. Would surely come back again.“

“There was a gentleman working Monday, July 28 he was closing. I came in around 9 o’clock and he did such a phenomenal job on my sub. I had a veggie sub but he was so polite And he doesn’t hesitate to fill my sub up with only a few toppings that I actually do enjoy. It’s very plain, but I usually have to ask 5 to 6 times for The worker to add a proper amount because I don’t really get anything on my sub. He did such a phenomenal job. He had a polite personality, and not to mention. It was probably one of the best subs I’ve tasted in years. Hands down this gentlemen deserves a shoutout thank you again made one hungry person very happy!“

“⭐️⭐️⭐️⭐️⭐️
This Subway location always delivers a great experience! The staff are friendly and efficient, and the store is kept very clean. Everything tastes fresh and the service is quick, even when it’s busy. Vaibhav and the team do a wonderful job making customers feel welcome. Definitely one of my go-to Subway spots!“

“Right in the CityCenter Mall. Unit #4.Pricing is very fairly priced.Huge array of Submarine sandwiches available.Combos available.Large menu.Great Food!Come for the variety and excellent taste.Enjoy!!!!!!!

Vegetarian options: Yes there are.

Dietary restrictions: You choose what you want on the sub, even the type of bun.

Parking: Free Parking available check web site.

Kid-friendliness: Recliner Seats, Kid sizes, Clean Washrooms.

Wheelchair accessibility: An Elevator is available to take you to the main floor of the Cinemas, others take an escalator or climb lots of steps.“

“This is the best subway store around.
We ordered approx 30 subs in advance for our baseball ⚾️ team. The manager was so kind and understanding with games being rained out and delays. Donated cookies for the whole team. We are so very grateful and will forsure always use your location. Your staff worked amazingly hard during rush hour and the store was packed today.
Thank you so much from Joannes Cleaning & laundry service and forest city soft ball. Team avalanche
♡ Karam“

“Big thanks to Gagan for the excellent service today. She was friendly, patient, and super efficient while making my order. I really appreciated how attentive she was to the details — everything was done just right, and the sandwich turned out great.

Her calm and professional attitude made the whole experience smooth and pleasant. It’s always refreshing to be served by someone who clearly takes pride in what they do.

Thanks again, Gagan — you’re awesome at what you do!“

“I visited Subway last night and had an amazing experience! I was really hungry, and the service was quick, which was a huge plus. The store was spotless, and Harsh was incredibly helpful in guiding me to create the perfect sandwich. Highly recommend this location for both the quality of food and the great customer service.“

“Subway is my go-to for that "healthy" cheat meal take away - but not all subways are the same!They LAYER EVERY TOMATO, every spinach leaf, every cheese slice+ olive perfectly instead of just throwing it in there like other places.being motivated to make every subway perfectly and neatly every day!? kudos to the staff!every time i order at the other stores on nights when they closed early- with the very first bite I regret not getting my order in this store instead on time.Thank you crew! Highly recommended!“

“The food is always delicious and fresh here. Even if there's a line, it goes by quickly. Typically it's the same girl working and she's very nice and has good service. I will order my food to go but there is a small eating area. The downside is that the bathroom has had an out of order sign since covid time. I don't actually think the bathroom is out of order, perhaps the owner just doesn't want people to use it. Either way if it is out of order, it's been that way for at least 3 years now.“

“Its been a long time since I got a sandwich with fresh bread!! For the most part, I've received stale bread even though I've made a point to ask for fresh bread. Because most people like their sandwich toasted, they can get away with using stale bread!! I for one do not like my sandwiches toasted and that's why fresh bread is important to me. I mean who wants to eat a crumbly sandwich because that's what you'll get when the bread is stale! So a big thank you to this subway location for making me a great sandwich with fresh bread!! Now this location is fresh obsessed!!“

“Had the most wonderful customer service from Heli. She is very pleasant. She made sure I am happy with my order especially when explained to her that I went to two locations before coming to this location coz other stores were out of some ingredients that is must ve on my sub. She understood my frustration apologies which she didn’t ve too. Keep up the great work because we notice your pleasant customer service.“

“I can definitely say that this store has the best employees, a few days ago, I went over there for Sub, one of their employees, wasn't sure the name mightt be 'Divyansh'. Actually I'm Pure veg swaminarayan, I don't eat eggs and onions as well so I asked the guy to suggest me and give me sauces which don't contain eggs and he made a sub with that eggless sauce and I have to say that I ate the best sub ever. He made a spicy sub with minimum sauces options available which I like the most.

I would recommend it to people who don't eat eggs, they should visit this store“

“Look I love my university, but let me tell you I do not think the workers feel the same way. I cant help but laugh at this time that after class i went to go get a sub and the person behind the counter gave me the biggest death stare I have ever seen. Ill give you a break down of the interaction (this is serious by the way) Me: Hi there Worker: what do you want Me: Six inch sub please Worker *just stares at me as she cuts the bread and proceeds to say nothing* Me: Turkey please with swiss if i can? Worker: *Slams the turkey on the bread, one slice of cheese in the middle, drops it onto the cooking pan and puts it in the oven* Me: Oh sorry, can i have it not toasted? Worker: *Walks away to go on phone* The oven beeps, so the worker comes back and takes it out nicely and puts it on the counter Worker: *Stares at me* Me: oh i will have lettuce, tomato... Worker: *Grabs the lettuce and every other toping while not breaking eye contact, grips it so hard and slams it down onto the bread* I mean i dont mind because i look back at it and just laugh. They got my order right and everything but holy cow not even a smile it felt like i killed her cat that morning or something. So funny actually now that i think about it. Nothing else wrong, just slow. overall i like it 4/5 keep up the good work.“

“This review goes out to my Sandwich artist today, Matt. Matt knows how to make a sub. Perfect hinge cut. Pro at putting toppings on and he even kept everything out of the hinge so it would close. Not too many veggies. Not too little. And sauce wasn't oozing out when I ate it. Matt, I'm only ordering when you're on shift. Keep up the good work man.“

“I never have a problem with ordering a beef sub at any Subway. I always ask the sandwich maker to hold the dressing or it will be too soggy to enjoy at home. They always listen and make it the way I like it with lettuce, tomato and olives added. I've heard some people complain but I stick to the same beef sub each and every time and never have an issue.“

“I have the best attention tonight by Jasnoor and very good team, very nice place in everything. Subway where can I go 24 hours and get the best sandwich on the world. DON'T CLOSE NEVER PLEASE. The best sandwich, the best people. The 24 hours best place“

“It was one of my favorite place to eat lunch. So friendly staff. They remember what I order ( I will stand in que, at my turn, my will be prepared automatically). The awesome thing, that the guy who prepare bread, will change his gloves (food serving) before to prepare my order. He is awesome.....“

“Unacceptable Staffing
​This review is split in two because the situation requires both immense praise and serious critique.
​To Lexy: You Are a Star
​I visited tonight during the 5:30 PM rush hour and was absolutely blown away by Lexy. She was working completely alone with a massive, non-stop line, and handled it all with incredible grace and efficiency. Despite the pressure, Lexy was extremely friendly, nice, and gave great service to every single person. To manage a peak dinner rush entirely by herself while maintaining such a positive demeanor is truly remarkable. Lexy, you are a tremendous asset and deserve far better support. Please give her the best raise ever; she earned it ten times over.
​To Subway Management: Shame on You
​It is a shame that you allowed a single employee to work alone from the 5:30 PM rush hour until 10:00 PM closing. This is unacceptable, unsafe, and places an enormous and unfair burden on your staff. While Lexy handled the situation with unbelievable professionalism, this is poor management and a failure of proper staffing. Shame on Subway for putting one person through this kind of stress and responsibility. Your staffing schedule needs to be immediately reviewed and fixed. Sorry if name was not spelt correctly.
​“

“I remember a girl behind the counter started screaming as a hole appeared under her and sucked her into what appeared to be an endless void. The hole closed just as quickly as it opened, leaving hundreds of food court patrons utterly baffled and confused. After turning back to the man behind the counter, he told me "don't worry that just happens sometimes".My fav is the pizza sub!!! 5/5.“

“Had an amazing experience at this location. Me and my friends frequently visit subway and as such have visited multiple locations around london. This was no doubt one of our best experiences. Manpreet the lady working then, was really calm and patient. There were around 4 people in the line and yet when our turn came she calmly listened to our request and made the veg and non veg subs separately. She was patient and polite throughout as she made our sub and not once did we feel disrespected or dismissed. She calmly went through the whole queue and patiently billed everyone out. I was honestly quite impressed cause in similar situations and sometimes even in empty stores they treat customers like we are wasting there time but here I felt valued. And over all the sub was made perfectly. Exactly enough vegetables and sauces that I didn't think it was empty but also enough that it wasn't spilling all over me. Overall I really think she did an amazing job! Definitely will be returning to this branch!“

“My son and I just had lunch here today. The woman working was patient and helped us find the very best deal! She was awesome. I work downtown, but I typically never go down to eat. After visiting this subway, I certainly just might start! ?“