Wendy's in London

“We came here for breakfast & it is the female cashier with glasses who made our experience 5 stars. She was friendly, kind & greets you with a positive greeting which is so nice to hear in the morning! I hope you know you're wonderful!“

“The staff members are attentive, always ready to assist you with a friendly demeanor. To place your order, simply use the digital screen, which offers a user-friendly interface for easy navigation. After selecting your items and completing the payment process, you can relax and wait comfortably while your order is prepared. Once it's ready, you’ll be notified promptly for a swift pickup, ensuring a smooth experience.“

“I would like to recognize Kye and Jacob at Wendy’s on Wonderland Road for their outstanding professionalism and customer service. Both individuals were extremely respectful, attentive, and genuinely caring throughout my visit.
They took the time to listen carefully to my concerns, addressed everything promptly, and ensured the situation was handled with professionalism and kindness. It is rare to come across employees who demonstrate such a high level of patience, understanding, and dedication to customer satisfaction.
Kye and Jacob represented Wendy’s exceptionally well and created a welcoming environment that truly stood out. Their positive attitudes, strong communication skills, and willingness to go above and beyond deserve recognition.
Employees like these are a tremendous asset to the company. Thank you both for providing such an excellent customer experience and for treating customers with respect and appreciation. Outstanding work by two outstanding individuals.“

“Great experience at Wendy’s. The workers were very kind and the food was good, especially the Dave’s burger. One thing I really appreciated was that they offered to keep my ice cream behind the counter so it wouldn’t melt while I was eating my meal. Small gesture, but it made the visit even better. Definitely good service and good food.“

“Super clean in there lots of seating no choices I ordered 2 times last night (June 19th) the first time I seen my burger was made by a girl it was okay but a little bit to crispy for my liking the second time I ordered there was a young boy best burger ever my daughter ordered when he made the burger as well she said it was the best she’s ever had! Shout out to him! So good“

“came here for a quick dinner, i got 2 JBCs and 6 piece nuggets. was a bit disappointed when i opened both my JBCs and there was no lettuce or tomato when it was suppose to have those two…. just got plain cheeseburgers with bacon. it was still good for its cheap price but it was a bit sad. chicken nuggets are good as always, good customer service by the lady at the front“

“Had an incident where my burger was made wrong (mistakes happen. I get it), i called about it as i had got all the way home on the bus before i noticed, and they offered to replace it next time i came in.
I came back tonight for my replacement burger, only for the manager to kindly comp the rest of the meal i ordered in addition. As i was leaving to catch my bus, i received a call telling me it was likely made wrong again. He invited me back to swap it out for the correct burger and offered me a free frosty on top of that.
The manager on shift this night went above and beyond to assist me and that kindness will not be lost on me. The least I can do is leave the store a good review. If he ends up reading this, I hope he knows he's made my day after a long shift at work. Thank you so much!“

“The place was clean the staff very friendly I would definitely go back there for sure. They have a breakfast special that is just awesome and very filling, for a bit more filling menu, they have a great deal on Jr.bacon cheese burgers and the frosteys are cheap and hit the spit with warmer weather in it's way...

Wheelchair accessibility: Lots of space in the wheelchair spits and close to the doors....“

“It was our first time to this location.
It was pouring rain when we got there, and we had trouble finding parking nearby. When we did, we were in a big puddle.
By the time we got to the door, we were wet.
We were looking forward to a hot cup of coffee.
Very disappointed they don't have coffee or tea.
When I placed our order, I saw a sign about rounding up to help children for adoption. When I paid, the staff member didn't mention it & I forgot. When my friend went through she was looking at the food board & missed that sign, it wasn't mentioned either.“

“I just wanted to leave a review to the staff, specifically Amber, who was just so lovely. Very energetic person, she was very kind and helped a customer out in an inclusive and creative way. What an amazing person. Thank you to all the staff too!“