Tim Hortons - 423 Cumberland St

Bakery, Coffee, Tea

423 Cumberland St, Ottawa
(613) 789-6444


Google Google: 3.6
Yelp Yelp: 1.5

Reviews for Tim Hortons

This place need some serious improvements on serving time. No matter what time you walk in; big line up "5-8 peoples" or just 1-2 people in line. They will server people with Average 5-10 mins PER PERSON JUST BY TAKING ORDERS and EXTRA 10 mins or more on waiting for your order. This isn't just 1 or 2 times thing, it's everyday basic. Watching the staffs chatting, day-dreaming, chilling and not willing to take orders or make your coffee. If you order a sandwich when there is 1...read full review

I have mixed feelings when This Tim Hortons comes to mind. It's pretty close the the shelters so you get some wacked out people coming around. The staff like to keep the washroom "closed for cleaning" for weeks at a time so if your a paying customer and have to use the washroom after drinking a coffee good luck. Other than that service was just like any other Tim Hortons sometimes there is a lineup sometimes there isint. Service is OK.

Well here it is my first and only (so far) negative review but wow. Ive been to this location hundreds of times and tried to be patient and understanding but it seems theres no sign of improvement. today was my latest visit and well as always theyre understaffed. it seems like management doesn't care enough to enforce uniforms or anything for that matter. As a former tim hortons manager i can say this store does not meet ANY of the TDL standards or forllow its policies. The location...read full review

More Reviews(22)


Monday 7:00 am - 11:00 pm
Tuesday 7:00 am - 11:00 pm
Wednesday 7:00 am - 11:00 pm
Thursday 7:00 am - 11:00 pm
Friday 7:00 am - 11:00 pm
Saturday 7:00 am - 11:00 pm
Sunday 7:00 am - 11:00 pm

About Tim Hortons

Tim Hortons Inc is a multinational fast food restaurant based in Canada, known for its coffee and donuts. Get an amazing cup of Tim Hortons famous always-fresh coffee and then satisfy your appetite with grilled sandwiches, handcrafted wraps, and soothing soups to fuel your day. And did someone say donuts, pastries and muffins? Get a little sweetness into your day while you're at it with one of those. But if you're trying to eat healthy, you can enjoy a sweet but healthy cup of yogurt and berries instead. There's something to make everyone happy at Tim Hortons.