Tim Hortons in Port Hope

“I stopped by this location and had a great experience. The service was excellent. I ordered a latte but forgot to specify that I wanted it cold, so I was given a hot one. Without any hesitation or issue, the staff member, the guy giving a gentlemen vive, kindly offered to remake it and prepared a cold latte for me. I really appreciate the thoughtful and accommodating service.“

“I had a great experience at Tim Hortons this morning using the drive-through. The service was quick, efficient, and everything was handled smoothly from start to finish. Amy, who assisted me, was especially friendly and welcoming—she made the interaction feel genuine and positive, which really stood out.

My order was accurate, fresh, and ready in no time. It’s always nice to start the day with such great customer service. Thanks again to Amy and the team for making my morning a little better!“

“Been going there for over a year now, usually just a coffee, they have a great crew, that serve a lot cars lined up to go thru in the morning. Not sure how they do it, there are 5 cars ahead of me and 3 behind and to keep all the orders straight.“

“Great experience every time I visit. The staff are friendly, service is quick, and my order is always made correctly. The restaurant is clean and welcoming, and the food and coffee are consistently fresh. A reliable spot for a quick meal or coffee break. Highly recommend!“

“I recently visited an Onroute Tim Hortons and had a wonderful experience thanks to Judy. Her customer service was outstanding and truly exceeded my expectations. She was friendly, helpful, and took the time to explain how I could collect points, which was very useful information.
Thank you, Judy, for your kindness, professionalism, and excellent customer service. Your positive attitude made my visit even better!“