“I had a great experience at Tim Hortons this morning using the drive-through. The service was quick, efficient, and everything was handled smoothly from start to finish. Amy, who assisted me, was especially friendly and welcoming—she made the interaction feel genuine and positive, which really stood out.
My order was accurate, fresh, and ready in no time. It’s always nice to start the day with such great customer service. Thanks again to Amy and the team for making my morning a little better!“
“Been going there for over a year now, usually just a coffee, they have a great crew, that serve a lot cars lined up to go thru in the morning. Not sure how they do it, there are 5 cars ahead of me and 3 behind and to keep all the orders straight.“
“This is my favorite tim hortons to go to in ontario I swear! I always have issues with my vanilla shot, doesnt matter how many times I get upset about the issue at other tims its never fixed. This store tho, they took the time to fix it and everytime I go its never been wrong again ( its like they did a retraining for it to be honest). The staff are always super helpful and friendly,one in particular is Roya she is my favorite, she remembers ur order and makes u feel great as shes always has a small chat with you... Feels more like home ( yes, im there everyday lol)“
“I recently visited an Onroute Tim Hortons and had a wonderful experience thanks to Judy. Her customer service was outstanding and truly exceeded my expectations. She was friendly, helpful, and took the time to explain how I could collect points, which was very useful information.
Thank you, Judy, for your kindness, professionalism, and excellent customer service. Your positive attitude made my visit even better!“
“The Sunday we went to this location ended up being a new staff training day. Multiple new staff members ...was a bit hectic but service was friendly and coffee was hot and fresh. Unfortunately people suck and complained about our bumper sticking over the cement and sticking 2 inches into the drivethru lane 🤦♀🤣 could have fit a bus through there lol“