Tim Hortons in Sarnia

“Trudy needs a raise. She went above and beyond to fix my order today.I always come to this location but this absolutely the reason I keep coming back. The staff goes above and beyond. They truly do promote the Tim hortons values at this store.“

“Tim Hortons provides a welcoming and friendly atmosphere that makes it a great spot to relax and unwind.

Although the quality of the coffee isn't top-notch, the variety of donuts and pastries is always a treat.

The staff are generally pleasant and efficient, ensuring a positive experience overall. Despite the coffee not being the best, the inviting environment and tasty snacks make it worth visiting.“

“The cashier (no name tag but young and blonde) was friendly and kind, quick and efficient.

Parking: The parking lot is busy and you need to watch for cars pulling right out from drive through.

Kid-friendliness: There are booths as well as tables that can accommodate children

Wheelchair accessibility: It’s easily accessible and room enough for someone in a wheelchair“

“I love this timmies. Always nice people working.

Parking: Plenty of parking, but the drive thru can get pretty crazy and long.

Kid-friendliness: What timmies isn't kid friendly, lol.

Wheelchair accessibility: Accessible for people in wheelchairs.“

“Timmies....I love your coffee and sweet things but your hash browns are soggy and terrible. Actually your wedges are pretty nasty too. I think you should give up on potatoes in general. And now I'm hungry for a turkey bacon club! Well done, Timmies....Well done!“

“I really appreciate service with a smile. When I pull up to that drive-thru window and the person on the other side of the window has a huge frown or scowl on their face it's not a good experience. I know they may be dealing with something personal but honestly minimum wage is $16 an hour.... Just smile and be thankful you have a job.“

“I recently visited this Tim Hortons, and it was the best experience I've had at any location so far. The staff were incredibly sweet and kind, making my visit truly delightful. I'd rate it a 10/10 and highly recommend it to others. Kudos to all the staff for their excellent service!“

“As Tim's as Tim's is..however happy it's close
Not Starbucks but Not Starbucks Attitude either.
I'm in the store alot and have yet to meet Tim..in fact have never seen him making coffee or serving donuts and stuff.
Maybe I use the wrong store“

“I was the other day and even though it was busy, after school crowd and drive thru the kids behind the counter handled it well. A customer began to scream at the girl behind the counter about the chicken. Wouldn't let them offer anything or speak to rectify the situation. People need to stop being horrible to service workers. I wanted to make sure people knew they did well. I had no issues with food was done how i asked and the coffee was fresh. I love this Tims.“

“Person taking my order did not punch in my request for coke to drink. Even though I told her at least twice. So I had to pay twice. She did however offer me a cup to drink my coke out of so I give her that. They don't normally do that. Food good. The toilet stall in their bathroom that I was in was extremely tiny. Could barely get in or out or sit down.“

“The manager on February 10 services in front of the store was rude. .The manager on that day need services the customer without been rude.If I ask full my cup to close the lidI am paying for it. That customer need to satisfied the customer.“