“Easily one of the best customer service experiences I've ever had, hands down. All the staff are super friendly. They were super quick making my order and were more than happy to chat with me while they did so. Best location in Sarnia!“
“All is good but plz check your high chair for kids at least twice a day
I know this weather is of insects not management’s fault
But plz check it because when I came their was something on that so I have to carry my baby in my lap
Thnkeww“
“Visited this Tim’s for breakfast and found the donuts fresh and the coffee well made. Drive-thru moved efficiently waited only a few minutes and the staff handled orders politely under pressure. The front-of-house and tables were generally clean; fascinating about this particular store is the staff addresses the customer with a smile even in there rush hours. Overall a good spot for a quick grab-and-go or a casual stop or to hangout with friends“
“I was genuinely amazed by the service at this place is warm, welcoming, and incredibly attentive. The staff went out of their way to make me feel comfortable specially a girl named Harman with humble nature, and that little extra effort didn’t go unnoticed. I ordered a coffee, and it was smooth, rich, and just the right temperature. This spot has definitely earned a place in my favorites.“
“This is another great location hidden in the north end of sarnia.
Very clean and great staff who are always smiling.
Food items of all sorts are always delicious and fresh u like other tim horton locations within sarnia.“
“We decided to stop in for lunch while running errabds and chose the new Thanksgiving turkey sandwhich. WOW Tims have got it right with this one as its delicious! Shout out to our sandwhich maker today as the first bun was overcooked and she aplogised and checked to see if that was ok and happily remade it no problem at all.“
“I tried this Tim Hortons for the first time today, and everything went well. The service was fast, and my food tasted fresh, especially the baked items. The place looked clean, and the staff worked efficiently. I used the app to order ahead, and pickup was easy. Good first impression overall.“
“Got dumped in the corner booth at Tim’s. Brutal. Thought my night was done until Raj, absolute legend behind the counter, walked over with a box of Timbits and said,
“Bro, she doesn’t deserve you or these sugar-coated miracles.”
Man kept me supplied with double-doubles like emotional support beverages and checked on me between rushes like a therapist with a headset.
When I was too heartbroken to drive, Raj called me an Uber and said, “You’ll be alright, buddy. Happens to the best of us.”
Five stars. If I ever get dumped again, I’m choosing Tim Hortons and I’m choosing Raj.“
“This tim Hortons has become one of my regular spots, not just for the coffee and snacks, but because the overall experience is always pleasant. The restaurant is consistently clean and well-kept, which makes a big difference, especially when you're dining in. The staff are friendly and efficient — they greet you with a smile and get your order right, even during busy hours. It’s the kind of place where you feel comfortable dropping by any time, whether it’s for a quick coffee, a bite to eat, or just a break in your day.“
“Person taking my order did not punch in my request for coke to drink. Even though I told her at least twice. So I had to pay twice. She did however offer me a cup to drink my coke out of so I give her that. They don't normally do that. Food good. The toilet stall in their bathroom that I was in was extremely tiny. Could barely get in or out or sit down.“
“This Tim Hortons is fast, clean, and well run compared to others. I go out of my way just to come here. The drive thru wait times are reasonable, no half hour waits which is a huge win for me. A big thank you to the owners and staff for making every visit enjoyable!
I am editing this review because I was able to get the two names of the employees that make this location better.
Donna and Trudy! Their customer service and coffee making skills are top notch. These two employees are great assets to this franchise.“