McDonald's in St. Catharines

“"Why is there a person in McDonald's uniform in my dining room? Lol"
Well. Chances are because I work at a different mcdonalds.
Props to the crew person who was mortified to realize I heard the comment. It's always louder behind the counter than in front.

Aside from that. The staff were happy, they were productive, and helping each other out. They clearly like what they do, and it certainly shows in the service they provide.

Thanks for the chuckle nameless manager, I don't normally get reactions like that.“

“The other day I ordered a sweet chili grilled wrap, which was poorly prepared. May I note it WAS NOT from this location. But today I ordered one again was very pleased. I really wish the consistency from one store to another existed. But thank you so much to this particular store. Great job!“

“Wow! You guys have really stepped it up since your renovations. A total turn around. I used to strongly dislike coming to this location prior to the renovations. Such an improvement. Everything has improved. The staff are friendly. The service is quick. I haven't had an incorrect order handed to me in months. When I receive my food, it looks like it was put together with care. In the words of Mr. Roger's, I'm proud of you. I hope you know that.“

“I don’t normally bother rating fast food unless I’ve had overwhelmingly positive or negative experiences. But this McDonald’s has been consistently positive! Staff have always been very friendly, food has always been very fresh and correct. Definitely go for drive thru if you can, the dining room is always chaotic. But as far as McDonald’s goes, this is probably the best one in Niagara and I wanted to give the staff a shout out for that 🙂“

“The other day I was dinning in and i had accidentally knocked my food onto the ground. The lady who was cleaning off tables instantly came over and swept up the mess. I went to the counter where I explained what happened and asked if it was possible to get more food. The manager Kay was great and got me a new meal with
in 2 minutes of talking with her. Thankful I didn't have to pay more or go hungry“