McDonald's in Waterloo

“Had a lunch here, they have table service and we're friendly. Can't ask for much more from mcdonalds.

One of my fries came with too little fries! Half as much as it should. I complained, and they gave me a small order of fries to make up for it. Even brought it to my table. Good service.“

“Previously rated 4 stars because McDonald's is McDonald's, but now service lowered to one star. We had a toy teddy bear that we lost the night prior and the staff were very uncooperative with helping us find it, despite us showing photo evidence of its presence the night prior (taken by onlookers following our departure of the store). They even made claims that said toy was definitely not present in the establishment at any time, or that the bear was in the parking lot. Safe to say we did not enjoy the experience, and still miss our poor bear dearly. If anyone has found him, please let me know. Even if you have him and are unwilling to give him back, please take good care of him. It would make my day better knowing that at least someone is getting joy out of him.“

“Stopped by here for an after-movie snack with 7 of us. The food was fresh, arrived quickly, and tasted as it should. The restaurant was moderately busy, but the staff were helpful. One of us dropped our medium fries on the floor, and the staff didn't hesitate to give us a new one for free, which we very much appreciated. Thanks for the excellent service and experience.“