Customers` Favorites
Customers` Favorites
“Huge shout-out to Josie, our server at Swiss Chalet! 🙌
She was an absolute superstar from start to finish. Friendly, funny, and incredibly on top of everything, Josie made us feel genuinely welcome the moment we sat down. Our drinks were never empty, our food was perfect, and she somehow managed to be everywhere at once - all with a smile and great energy.
You can tell when someone truly cares about their job, and Josie really does. She didn’t just serve us dinner, she made the whole experience better. Swiss Chalet is lucky to have her, and we left talking about how awesome our server was (which says a lot). Please give her the recognition she deserves - she absolutely earned it! ⭐⭐⭐⭐⭐“
Customers` Favorites
“The absolute worst customer service I have EVER experienced. Inadequately trained servers, the "manager" definitely could use some serious customer service training AND training with the payment system as he struggled with processing our bill. The food was served cold. We order a Chicken BLT wrap just before our meal ended To-Go and after waiting over 50 minutes for our takeout, we were told the takeout was busy with takeout orders for customers?? excuse me?? what are we?? We had just ordered 2 bar drinks, an appetizer and 2 main entres, so I guess we are not a customer. Unbelievable!! And then the manager proceeded to be combative with us when we began to rightfully complain. No apologies, no discount, nada! No surprise this place has a low rating...THEY'VE EARNED IT! 👎“
Customers` Favorites
“We were celebrating a birthday and it was absolutely perfect! Definitely will be back. We enjoyed the winter menu as well. A wee bit disappointed about 2 deserts weren't available but we managed quite well with the other deserts offered. Thank you“
Customers` Favorites
“We asked for a quiet area to sit they sat a family with little kids having a birthday party next to us and another group of about 15 people just down from us the cutlery is dirty none of the knife and forks match the location by the highway has gone down hill we been waiting for our food for about and hour and people that ordered after us got their food The seats are dirty and ripped and holes new furniture in here and plus the tables always sticky gross and service very bad and no tip from us“
Customers` Favorites
“We were a party of 4, one member of our group had serious mobility struggles . All staff around us went beyond reasonable expectations, demonstrating so much patience and making efforts to accommodate some irregular requests. The staff was so considerate and helpful, I can begin to explain how helpful it was in a stressful situation. Their kindness did not go unnoticed … service was top notch - food was alright - mashed potatoes were terrible but otherwise, would recommend ! Thank you.“
Customers` Favorites
“Uodate 1/24/2026: the beef tenderloin sandwich is excellent here. Kenzie seated us and also showed us the dessert menu - gave us her recommendations. She was very warm and welcoming. Our server, Natalia, did an amazing job looking after us. She explained our options and was super cheerful with all her customers. We've been here before so we know Ella also, who works at the bar. They have such good staff here. Kudos to this team.
Older review:
The Wings are amazing here and their cheesy spinach dip is unbeatable. Really good cheesecake too! We had an awesome server (Hanna) who kept checking on us. She is so friendly and super efficient and made it a great experience for us.“
Customers` Favorites
“Maria was an amazing server. We needed to be in and out quickly, and she was so accommodating. Our food was brought out promptly, and she checked on us often to make sure everything was to our liking. She even gave us a sweet christmas card. Will definitely come back again, highly recommend.“
Customers` Favorites
“I have always loved this restaurant, the food arrives quickly and Is always hot & fresh, nice waitresses, make you feel at home“
Customers` Favorites
“We recently went for a family night out and had dinner here. Linda was our sever and was fantastic. Not only did she entertain my terrible “listen Linda” jokes, but she had some funny jokes of her own. Dinner was delicious and Linda checked in on us frequently. We will definitely come back.“
Customers` Favorites
“I have a permanent disability, and I came to this restaurant to celebrate my grandma’s 80th birthday. Our waitress was named Sarah and she provided our table with excellent service. She took all our orders properly, and had the food served so quick, considering we were a larger group. My 3 children were quite loud, and yet our server was extremely patient and tolerant of my noisy kids. Most waitresses would never be so tolerant. Dessert was very good also. We had a very good time and a delicious meal. We will return next year.“
Customers` Favorites
“We went to Symposium for our anniversary and what an amazing night! Our server Jaime was beyond amazing. Extremely welcoming and fantastic customer service. I recently came home from a trip in Bermuda and asked the bartender to make me a 'Bermudian Rum Swizzle' and Sawan did not disappoint! He nailed it right on the pin! The food was delicious and compliments to the chef! We also indulged in their tiramisu cake as our dessert and my goodness, the flavor! So fresh! All in all, an extremely wonderful night thanks to Jaime and Sawan!“
Customers` Favorites
“Absolutely fantastic service and great food at a great price in my opinion. large portions so I have a snack later!!! Highly recommend for families and students!!!“
Customers` Favorites
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“Tim was an excellent server, very funny and pleasant. A big group was in the restaurant so the service was a bit slower than usual but Tim made up for it with funny jokes and stories whenever he dropped by to check on us. Would definitely come back!“