Dairy Queen Grill & Chill
$ • Fast Food, Ice Cream, BurgersAbout Dairy Queen
Customers' Favorites
4pcs Chicken Strip Basket with Fries
Chicken Strips and Fries
Choco Brownie Extreme
Chicken Bacon Ranch
Cheeseburger Combo
Dirt Pie Blizzard
Burger and Fries
Chicken Fingers
Ice Cream Cake
Small Sundae
Dairy Queen Reviews
284 ratings
Share your opinion about Dairy Queen Grill & Chill
The best bacon cheese burger ever
Good food. Good treats. Good service. Busy location!
I had a great experience the other evening, when I brought my kids. The staff was so kind. Especially Azalea, she went out of her way to make sure we felt welcomed. We got our order fast, and it absolutely hit the spot. Great value for ice cream in Albany. We will definitely be coming back.
Hours
| Monday | 10:30AM - 9PM |
| Tuesday | 10:30AM - 9PM |
| Wednesday | 10:30AM - 9PM |
| Thursday | 10:30AM - 9PM |
| Friday | 10:30AM - 9PM |
| Saturday | 11AM - 9PM |
| Sunday | 11AM - 9PM |
Dairy Queen Grill & Chill offers a mix of experiences, with many noting both the friendly staff and the quick service. Customers appreciate the welcoming atmosphere, especially highlighting the kindness of staff members like Azalea. The restaurant is praised for its great value, particularly for ice cream treats in Albany. Some traditional favorites, such as GRAVY as a dipping sauce and chocolate sundaes, still delight returning customers after many years.
However, there are significant concerns regarding food quality and order accuracy. One customer had a frustrating experience with a complicated burger order that was not prepared as requested, leading to disappointment. Issues like excessive mayonnaise and old toast were reported, along with poor customer service when concerns were raised. Drive-thru experiences also varied, with some customers receiving incorrect orders or experiencing attitude from staff.
While some diners enjoy their meals and the friendly service, others encountered dirty tables and subpar food, leading to mixed feelings about returning. Despite these challenges, there are moments of positive feedback about the drive-thru efficiency and overall value. The restaurant seems to be a nostalgic spot for many, but consistency in food quality and service appears to be an area needing improvement.