“Can't believe I would feel the need to complain about buying a coffee at Starbucks. This location cannot seem to have hot fresh drip coffee even in the early morning. Using steam to heat old coffee is not worth $1 let alone 3.25. Adding hot water to a shot is also not a coffee, it has another name called americano because it tastes different and is a different drink. There is no way i can ask more clearly for a very small amount of creamer only to have someone reapeat back to me the phase "lt. Creamer" which apparently means something different to each employee. I cannot remove milk from coffee once its put in, i can always ask for more. Is there no other option than a 1/4" of creamer, I have never seen them relay any other msg to whoever makes the drink. The consistency that this location has on giving me a bad cup of coffee is incredible. I almost count on it and now often drive across town to try my luck at a different location, so far so good. Someone in charge seems to be ok not having fresh hot coffee ready in the morning and has trained the employees to hand me a old coffee warmed up with steam or to pour hot water on espresso and tell me I got the coffee I ordered and paid for instead of just telling me they do not currently have what I want because they were too busy or lazy to make any.“
“Alex was absolutely wonderful. It was my wife's birthday, so he asked her what her favorite animal was (turtle) and then he drew a turtle on her cup with a happy birthday message! We also had a great conversation with him since there was no one else in line or getting a drink.“