Customers` Favorites
“Such a wonderful experience. We took our nonprofit of special-needs kids here and they had a wonderful seating area and served the children fantastic food with large portions. They also have an extra fun room of claw machines that the kids had fun in! The service was great and the owners were super friendly. I would disregard Any review’s less than five stars until you’ve tried it yourself. All I know is that shine Academy, the volunteers and all the kids absolutely loved it!“
Customers` Favorites
“I started going to this location roughly 3 months ago. My first impressions of the place clean lots of options. Honestly the best bang for your buck when it comes for ice cream. The reason why I keep going back is the atmosphere an environment. The staff of this location are absolutely the sweetest, most genuine, honest nicest people I have ever met. There is a blond woman that works there and I heard some of the most kind compliments of my life. I watched her use words to make another person literally feel better and more confident about themselves. It was amazing to watch. The world could use more people like her. Watching that type of kindness literally makes the ice cream 10 times better. I recommend you try this location out. It'll literally make you feel better as a person.“
Customers` Favorites
“Amazing customer service! The staff is very kind and the drinks are wonderful. This is a favorite boba spot in Oregon, we travel from bend a few times a year. Would highly recommend the lychee fruit tea, add tapioca pearls. Another favorite is the iced brown sugar matcha latte.“
Customers` Favorites
“the service was excellent I ordered the Royal fruit tea ( tropical) the flavor amazing it had fresh fruit in it. My granddaughters got the strawberry milk tea with mango bubbles in it. I will definitely be going back soon . Go check them out .“
“Really interesting place! It doesn't look like a food place even when you're in there, but you can order food! And it's good! I had the chicken & noodle stir fry and tried the tomato beef soup, all of it was very good. The boba I got was excellent as well. Neat combination, superfresh and festive atmosphere, and great service!“
Customers` Favorites
“Classic milk tea with pudding🔥“
Customers` Favorites
“lots of toppings! nice environment, easy parking!“
Customers` Favorites
“Excellent tea flavors | Friendly staff | Unique collabs
I just stopped by here after seeing they have limited BT21 Galaxy series drinks with BT21 merch! This special lasts til the end of this month, so if you're reading this review now, go stop by before it ends!
The place is bright and the staff is friendly! They have two kiosk stations to take your order, or you can always order at the front counter. Their menu is exactly all of the things I love: slushies/smoothies, classic teas, unique special teas, rice bites, and soft serve.
This was my first time dropping by, so I had to grab a Galaxy drink: the Ube, Matcha, Black sesame with coconut milk as a dairy substitute. They also have oat milk and soy milk. I went with their default settings for this drink because I wanted to experience their vision of this drink, and let me tell you, it is not super sweet! LOVE that! It's the right amount of sweetness to me, but you can always adjust the level of ice and sweetness to your liking. I went with the limited edition BT21 jar (blind box purchase) for $30. I love the jar :) Comes with a cleaner, glass straw, and a nice lid. Their drinks are beautifully presented with clean layers and mix nicely with each flavor complimenting each other. Ugh, YES. Finally, a place that has my top 3 favorite flavors in one drink!!! Each Galaxy drink comes with a BT21 designed cup sleeve too. My husband ordered their other Galaxy series drink: espresso, ube, and black sesame with coconut milk. Another solid choice that doesn't disappoint. My daughter ordered one of their many kid friendly drinks, dragonfruit slushy, and enjoyed it. The flavor is vibrant. It reflects the quality of this place.
Photo op area, some indoor and outdoor seating, and games to enjoy with others. I really like this place and plan to come back with friends :)“
Customers` Favorites
“I have been coming to this location for 5 years and usually come about 2/3 times a week with my husband and baby boy who runs around the mall and plays with the fire truck machine
First of all we love Jason he is an amazing manager and manages his store great he listens and cares about his customers.
Sooo sweet esp to my family and I
now I always get a black ice-tea with green jelly mango jelly boba and rainbow jelly
I haven’t changed it in 5 years
Now NORMALLY I DONT COMPLAIN!!!
But tonight seemed off!!
The girl with the pigtails on 9/19 seemed off!!
Today I ordered my usual and husband grabbed our drinks while baby was running around I was chasing him so I wasn’t able to try the drink right away but when I was able to it tasted wayyyyy off bitter tasting now I knew there was noooo sweetener !! So of course I went to the counter talked to the pig tail gal and said sorry to bother you but this drink seems off!! And she said what’s wrong I said there’s no sweetener in it she back fired with a responds to noooo there is sweetener in there I said no miss there is no sweetener it’s very bitter she said noooo it’s made just fine and didn’t even offer to remake it for me!! She didn’t even believe me luckily Nun correct me if I spelled it wrong she intervened and said hmm umm she is here a lot and she knows her drink I am sure very well!!! She wouldn’t make it up!! I said thank you I am here a lot and I wouldn’t make this up!!! She gladly grabbed my drink and said would you like me to remake it!? I said yes I am so sorry she said noooo it’s not your fault we know you come here a lot and we know you know how it’s suppose to taste !!! She was soooooo warm and very apologetic for what had happened !!!
And I lefted feeling like she really listened to my needs !!!
Point of my story is she made it right she always acts professional and I would promote her to be lead or shift lead she is amazing and very calm and relaxed and handle's situations with professional attitude! I work at starbucks and we get drinks made all the time it’s not a big deal we always help customers!! But that pigtail girl made me feel like my concerns didn’t matter!!! Or want to help!! She didn’t even say sorry to me for snapping at me. Nun deserves a recognition for going above and beyond and helping customers I WOULD HIGHLY RECOMMEND her to a promotion Jason you gotta believe me on this one take my advice!!!!!!
You could of lost a regular
Customer if it wasn’t for nun!!!!
I would trust Nun to run the store while you’re not there any day!!!!
This occurred 9/19 around 7:20ish pm
I never want to be that person who feels bad about returning a drink back!!
Or feel like I am the problem!!
I wish the pigtail girl had a little more training on customer service and not snap back without hearing the whole story!! She made me feel really embarrassed.
Attie Kropf
9/19/2025“
Customers` Favorites
“Ive tried several drinks here and loved each and every one of them! The staff is friendly and fast. Go see for yourself!“
Customers` Favorites
“Highly recommended! This place is great!“
Customers` Favorites
“Very yummy 😋 they have a lot of different favor n very nice service“
Customers` Favorites
“Delicious food ever love the honey spice sauce“
Customers` Favorites
“Delicious Beef Pho with delicious tendon, tripe and steak. Also had beef salad rolls with *super fresh* mint, basil cilantro. And a chicken, shrimp, rice and vegetable dish that was excellent.
Lovely atmosphere. Only minus is stacks of recycled boxes and takeout-ware in the dining room.
Will be back very soon!!👍👍👍
Super great service.“
Customers` Favorites
“This place was awesome. My coworker is a huge Boba fan, so I wanted to grab him one for his birthday. The guy working walked me through the different choices and gave me some direction. I’ll definitely hit it up again. My coworker who drinks boba tea often said it was really good too.“
Customers` Favorites
“I grew up eating asian foods so trust me when I say, this is really delish Japanese food! We had the rainbow bowl, karage bowl, baked salmon, ramen, bao buns & the musubi, all super good. We came at a time where it was really busy so had to wait a bit, but the service & quality were worth the wait. Thank you, we will be coming back 😊“
Customers` Favorites
“Quick refreshments pick me ups needed post filling lunch. Popped in to get a few drinks for the family. The worker who took our order was super friendly and patient. I always take a bit longer to order my drink and she answered my questions (they do reward point system through clover app). Our drinks we're done pretty fast once ordered. I like how they go over each drink before the handoff just to ensure you got the right drinks. Lobby was clean, bright, spacious with a few spots to rest your weary feets or in our case full tummies.“
Customers` Favorites
“Lots of options to choose from besides boba to add to your drink. Relaxing atmosphere“
Customers` Favorites
“The teas are excellent and the takoyaki has the perfect gooey consistency. Real talk on affects: I don't know what's in the teas to be causing this, and I'm never one to be affected by caffeine, but when I have a tea past 5pm, I'm awake still at 1am. i need to start going in the morning as the energy I get is clear and not shakey and lasts for hours.“
Customers` Favorites
“The food seems more authentic than most. Although most dishes are spicy, their regular level is slice is very tolerable. Nice use of Sichuan peppercorns--everything warms the mouth without setting it on fire. I've had their mapo tofu, kung pao chicken, and beef with green onions. All very good. Looking forward to exploring more of their menu.“
Customers` Favorites
“The food is good for what you pay.I recommend the Beef Pho!!
I've ordered the coffee several times and everytime its like they dont want to give you a full cup. If I paid for a 16oz I want a full 16oz cup. Not 1/2 full with a ton of ice. Always trying to cut corners and not give customers what they want. Please do better on your service!“
Customers` Favorites
“We got the coffee flight, coconut, banana, and salted. I love the strength of Vietnamese coffee, and it was balanced well with these flavors, which weren’t overbearing. The coconut was really refreshing, the salted was delicious but I would finish it prior to drinking the other, sweeter drinks. The banana was our favorite!!“
Customers` Favorites
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“Best boba drinks ever! Definitely recommend.“