Customers` Favorites
“Best chicken salad sub Ive ever had! Looking forward to trying the rest of their subs in the future. 👍🏻👍🏻“
“I was in on Monday and the district manager there was very rude and disrespectful. She kept complaining about not having any staff and why they couldn’t just come to work. I am sorry but I have visited frequently at this location and this is the first time I have ever seen her. I normally see the GM and her husband and they are great employees who thrive in chaos. They need more workers than just the 2. I will not be coming back when your district manager is there.“
Customers` Favorites
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“I was walking down Main Street toward the theater when I came across this small, quaint establishment. I stopped in and found the food to be fresh and good, and the bathrooms were very clean and well maintained.
I'm also writing this because I happened to be there during the incident involving the restroom on the day of the parade in the Franklin area. I personally witnessed what happened, and I feel that some additional context is important.
The woman appeared to be in a hurry to use the restroom and went inside. When she came back out, the business owner politely asked whether she was planning to purchase anything. She explained that she had only needed to use the restroom. The owner then explained that the restroom was not a public restroom. There is also a sign posted near the entrance indicating that the restroom is for customers and is not a public facility.
I understand that when someone urgently needs a restroom, it can be an uncomfortable situation, and I don't think anyone needs to be publicly humiliated over it. At the same time, small businesses have to pay for their utilities and maintain their facilities, and they have the right to establish reasonable policies regarding who may use their restrooms.
This is actually why I would ask that the original post be reconsidered and, if possible, taken down. I don't think continuing to publicly criticize or harass this woman accomplishes anything either. She has already experienced the consequences of the situation, and continuing to circulate the incident only creates more negativity.
More importantly, posts like this can make a small local business—and, by extension, our community—look much worse than the situation actually was. Franklin is a small community, and I think we should try to give both local businesses and residents the benefit of the doubt when disagreements happen.
I was there. I saw what happened. I don't believe this incident warrants continued public harassment of anyone involved. I hope we can simply let the situation go, respect the business owner's posted policies, and move forward.“