“I’ve been to the Chipotle on Fruitville Pike more times than I can count—mainly because I live close—but every single time it’s been a mess. Out of food, dirty counters, chaotic staff, just not run well at all. I honestly forgot what Chipotle should taste like.
Everyone kept telling me to try the Rohrerstown Rd location, so I finally did—and wow. Night and day. The food actually had flavor, everything was fully stocked, the place was clean, and the staff actually seemed to care. The energy was better, the service was smooth, and you could just feel that this one’s run by solid management. This is how it’s supposed to be.
Fruitville really needs to step it up. Until then, I’ll be making the extra drive.“
“This Chipotle compared to the other one Lincoln Highway is Wayyyyyyyy better. I will travel extra to go here! The food is better and fresher. The Customer Service is better! They are on top of there game with orders and dont be messing up your order. Its done on time and they dont be running out if ingredients with out telling you! Having clear communication and good food is key!“
“I’ve went to this location and never had a bad experience, the food is amazing and the staff are courteous but also move the line through at a good pace, and I’ve ordered through the app already and there drive through is very polite and efficient“