Starbucks in Lancaster

“Used the drive through, and my kid had to pee before we could pay. I pulled around, we went to the bathroom and they let us pick our order inside no problem. I also added some items and the staff were awesome and helpful. They should all get raises.“

“My Girlfriend recently lost her promise rings here in the bathroom. We didn't notice till we got home and of course they were closed, i called the next day and they said they kept them and that i could pick up any day and time. Amazing Service and great hospitality!“

“I really enjoy the customer service I get here. They’re always nice & trying their best. As far as the atmosphere, I had some time to kill which I typically don’t have… I went inside and read my book. So peaceful. So relaxing. My drinks are always perfectly made and what makes it even tastier is when someone writes something sweet on my cup! Thank you!“

“The employees are super friendly and fast. I am constantly working and on the phone and they know what I want and are able to put my order together seamlessly. Thanks all! Maybe instead of the Starbucks CEO or Stock Holders getting a raise they should help the people that make there company successful a decent wage.“

“Hit the Drivethru with my coworkers before for for our usual. She got the French Vanilla Ice Coffeé, and i got a Mango Dragonfruit Lemonade Refresher With Dragonfruit and Strawberries Bits. The best way to start our work day. I sorry i don't remember the employee name who worked the window but shout outs to you for be so wonderful.“

“Great location, but just can be a bit busy!! We've come here multiple times and it's a convenient spot right at the mall. The quality of the food and drinks are just like the others - very good and delicious. Service is good as well.The main complaint is that it can be a bit busy and it's small inside. The last time we went, there was one cashier and we waited in line about 5 minutes before ordering. But despite this, it's a nice location overall!

Vegetarian options: Most drinks are vegetarian, and many of the food items are.

Dietary restrictions: They have almond milk and oak milk I think

Parking: There's a large parking lot at the mall. It can get busy but hopefully you'll find a spot even if it's farther away.

Kid-friendliness: Good for kids overall

Wheelchair accessibility: No stairs!“

“I don't really like leaving online reviews but I really wanted to leave a review for this store. I am their normal customer and by normal, they see me every morning during the week before I head into work. On this particular day, I didn't have time to get coffee in the morning, so I went to get coffee during lunch hour. Today, I was already feeling an overwhelming sense of grief as I have lost my dog recently and today is just not going well as is. I got coffee first, and then stopped over to get shake shack's for my office, but the drinks spilled all over in my car when I got my order. I tried to hold it altogether, but as soon as I pulled back up to Starbucks to get my coffee again, I broke down. I tried to put my order in again, but I just couldn't stop crying. The manager and the staff were ALL so very kind and the manager even came outside and walked to my car to give me a hug. She didn't have to, but she did. And I needed that. They gave me my new coffee and the manager (I wish I knew her name...I think Jenn?) even came back out to help clean up the spill. Their kindness made my day. There are still good people out there. Thank you Starbucks staff for what you did for me today. You didn't have to, but you did it with grace and kindness and I truly appreciate it. That's why I keep coming back to you guys.“

“We went through the drive thru today and Julia served us! She was AMAZING, her level of customer service was beyond any that I have ever received at this location. So much so that I had to leave a review, thank you Julia..... you brightened up our day!“

“I would have give a 5 star review. But here is the reason why I didn’t… first I repeated multiply times to the Starbucks barista about my order. I order 2 venti Matcha Green Tea Frappuccino both with whipped cream. I also order 1 venti Strawberry Frappuccino & 1 venti Vanilla Crème Frappuccino. When I receive the drinks I knew something was wrong with it. They made Matcha Green Tea Latte instead! I clearly asked a Green Tea Frappuccino! Overall experience 8/10“

“Randy and Andrew absolutely made my day. Randy took my order and had me laughing the entire time. He was so sweet! And Andrew was at the window and was just so polite and sweet. Please give these two a raise. They absolutely are the best workers I’ve ever interacted with in customer service. Protect them at all costs!“

“It's Starbucks. It's caffeine, it's expensive it's good. If you're used to folgers it's going to be bitter and strong. If you like espresso drinks and strong coffee enjoy.I mean sometimes a corporate drive up window and a snazzy app beats inconsistent local shops.“

“I order coffee from this Starbucks everyday. I have seen the staff get through some pretty crazy rushes! Even under pressure and stress, my coffee is always a 10/10! As well is the service! Coffee is just the thing I need to get my day started and I can always tell that it’s made with love <33!“