Customers` Favorites
Customers` Favorites
“Get the milkshake with peanut butter, banana and bacon!“
Customers` Favorites
“This place just keeps getting better. Amazing staff and quick service. I live locally and discovered this spot a few months ago! I am so happy that I did! Place was packed given it was a Friday. Food was still delicious even though there was a little bit of a wait.“
Customers` Favorites
“The best and fresh pretzels, with the best management. Felicia Sweeney is amazing with great customer and delivery service and buffalo chicken pretzels.“
Customers` Favorites
“Pretzels 🥨 are our Favorite snack yum“
“We got a pizza, Sicilian mussels and some fries Pizza was fine, the mussels were really good, spicy!! Fries were also very tasty I had a lemon drop martini which had more lemon and sugar than vodka Others order absolute martini so nothing can go too wrong with that!“
Customers` Favorites
“On father's day this was a perfect place. This place is usually booming so please dont confuse when I say on father's day it was so empty. We did not have to wait in any line to order pr be seated
. With 5 kids it was a major blessing to not have to wait. We had just come from olive garden who told us to wait 45 mins and then went to try nifty fifties and didn't even go in cause the lot was so packed. Here there was maybe 1 personified and then us.
My only complaint is litterally after sitting everyone down my kids needed to use the bathroom so before I ordered I wanted to handle them and the one lady was like you have to order some thing so just kindly explained that yes I had sat everyone down to obviously eat but we needed the restroom first n the yea she let me go cause us hello right lol but she did let me after the explanation so it was great. Food is always amazing. The staff is actually pretty friendly.
It can be pricy but if you know how to make it work then you'll stay under 100 bucks for 7 ppl (5 kids plus mom n dad)“
“Love Philly Pretzel Factory, they are the Best Pretzels around!!“
Customers` Favorites
“I've been coming to this business for years with my family. My wife and I have had the pleasure of getting to know the staff more then just "hello and goodbye'. I can tell you all day long how they've made my grandchildren's birthdays special. Now, I'm not a facebook guy. I made this account, not only because my wife didn't want to get involved, but because I wasn't going to let some piece of trash on here bash this company and their great staff. These are great people and a lot of us customers know that. So I just wanted to write a post and let Jason, Erika, Alex, Dawn, Alex, Scott, and Pat know how much I appreciate their service and not to let these trolls on here get to them. Keep it up guys and ignore the haters!“
Customers` Favorites
“Love this place. One on my favorite places in philly. Osrs!“
“Friendly staff pretzels always warm and fresh never hard or stale“
Customers` Favorites
“Pretzels are terrific and are perfect for any party or get together. ...or if u just feel like pigging out by yourself!!! Cheesesteak pretzel is to die for. My friend is picking them up for dinner tomorrow. Owner and staff are awesome and friendly!“
“Good eats!! Love the cheesesteak bites from there!“
“Awesome pretzels and top-notch customer service. Had custom pretzels done for my daughters calculus class for pi day, and they were a huge hit 👍🏼👍🏼“
“Five Stars and a Salty Sweet Symphony!
From the moment I stepped into this pretzel paradise, I knew I was in for something special. The service? Lightning fast! I was greeted with a warm smile and my order was taken and fulfilled with impressive efficiency. No long waits, just pure, unadulterated pretzel anticipation.
And oh, the pretzels! Forget everything you thought you knew about these twisted treats. I'm a self-proclaimed pretzel aficionado, having sampled countless variations from the usual suspects like Auntie Anne's. But these? These are on a whole other level. The magic formula they've concocted is nothing short of culinary genius.
The texture is simply divine – perfectly soft and chewy, with just the right amount of give. Each bite is a harmonious blend of sweet and salty, a symphony that dances across your taste buds. The balance is impeccable, avoiding the cloying sweetness that plagues so many other pretzel offerings. This is true artistry, a testament to the dedication and passion poured into every single pretzel.
I could taste the freshness, the quality of the ingredients. It was clear that these weren't just mass-produced snacks, but carefully crafted delights. The golden-brown exterior gave way to a warm, pillowy interior, creating a sensory experience that left me wanting more.
Beyond the exceptional food and service, the cleanliness of the space was truly commendable. Every surface gleamed, and the atmosphere was bright and inviting. It's clear that the staff takes pride in maintaining a spotless environment, adding to the overall positive experience.
This isn't just a place to grab a quick snack; it's a destination for pretzel lovers. If you're looking for fast service, absolutely delicious pretzels that redefine the standard, and a clean, welcoming space, look no further. This is a five-star experience from start to finish. I'll be back, and I'll be bringing friends!“
Customers` Favorites
“I recommend that your Managers learn Customer Service etiquette. My daughter & I purchased dinner last night(9/7/12) early evening. First, the young lady taking the order mentioned salt is not put on the fries when My daughter requested “no salt”(We know better than this, we are frequent customers). After waiting for our order I realized the “girl” (I think she is a manager)preparing the fries sprinkled salt on the fries so I mentioned it to my daughter so approached “the girl” to let her no salt was not ordered for the fries and she rolled her eyes as though it was my daughter’s fault that she put salt on our fries. “The girl” made more fries but when she called our order number (33) she slammed the bag down and slid the bag toward my daughter with “attitude on her face” I reacted by saying “did she just slam down the bag and slide it across the counter”? I did not make a scene because I didn’t want to embarrass her. I spent $24 for food and I did nothing to deserve her “nasty attitude” what she needs to do is train her employees properly and learn what Customer Service means. I will make a call to the Owner“
Customers` Favorites
“Very extensive water ice and ice cream menu, offering a variety of flavors for everything. They also offer foods such as corn dogs, churros, funnel cakes, and more. Very good place to go in the Summertime“
Customers` Favorites
“I stopped in this morning to grab a crowd pleaser and the computer was down. The woman at the counter cut me break for $2 and said to drop it off next time I was in. That was so nice and I really appreciate the gesture! I made it a point to stop in after work and drop off the $2, and a little tip. Enjoy the flowers! Thank you so much! 🤗 the pretzels are fabulous!“
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Customers` Favorites
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“Always friendly and the cost to taste ratio is out of this world!1“