Customers` Favorites
Customers` Favorites
“this place was awesome! i was offered a free sample of their mild ramen and it was super delicious. my order came out quickly, even with the rush of the food court. it was also very good. i recommend this place to those looking to try something new and delicious 😊“
Customers` Favorites
“This place is the best burger place around. WAY better than shake shack, five guys, and smash burger combined. Hand cut hot crispy fries, deliciously seasoned burgers on HOME MADE buttery pillow soft buns, and delicious milk shakes. Couldn’t get any better. Friendly staff, excellent fast service, clean dining room.“
Customers` Favorites
“very clean place and the owner is very friendly.“
Customers` Favorites
“Just wanted to say great job with all of the Super Bowl orders! Your whole team was great and kept their spirits up even when there was a constant line out the door. Look forward to the next championship game or celebration and getting another order from you!“
“A lot more expensive than the PPFs in the city.
The pretzels aren't as soft and delicious either.
Got some spicy sausage pretzels and they were good, but a little on the dry side.
Not enough variety from what I saw.
Staff were sweet enough.“
“Great warm soft pretzels. A Philly icon.“
“Pretzels here are great!! I’m originally from Philadelphia relocated to the south my family and I coming up here a lot and we always have to stop and get one and only original Philly pretzels!!“
“Happy to celebrate national pretzel day! Always delicious. Thank you! 🥨“
“My fav Philly pretzel factory there is. Super quick, clean, and great specials everyday“
Customers` Favorites
“I’ve been to this location twice so far and the food has been perfect. On this occasion I was at the front register when an employee that was preparing an order started towards me with his gloves still on to take my order. Another employee stated he would take my order and he immediately took his gloves off so he could work the register. That’s a Five (5) stars in my book. Some places the employees think that those gloves are to be never taken off, touching rags, registers, etc and then touching food. The name on the ticket was James R. Thank you James R!! I also ate in this time and the place was clean.“
“Thanks, Philly Pretzel Factory for your fun name day give away! 😊Friendly service and convenient location 👍🏻“
“I love getting fresh warm pretzels from here they are the best“
Customers` Favorites
“We get all of our pretzel trays from this location. Great service, sweet staff!“
Customers` Favorites
“Order taker guy was great, and he deserves a two thumbs up for attitude and taking pride in doing his job. Burger was excellent, no complaints. Fries, not so much. They were cold, lifeless and had not been salted. The only negative un a great dining experience.“
Customers` Favorites
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“My husband and I had to have a quick bite before doing a 24 hour shift at work. We did our Costco run and now needed something open at 10am. We literally showed up at 9:58am and they were open and greeting us. We were surprised to see the seasonal mac and cheese and rib patty. So that's what we got along with their BBQ straw double patty, onion rings and fries. Came out in seconds and it was all very nice and hot and delicious 😋 Jason who I think was the manager was awesome too checked in on us and let us try the mac since we didn't get it which it was great. My husband liked his tropical mango drink, I got the cucumber basil, it was like a lime seltzer. For me it was a great refresher. Overall amazing experience and the other staff member was also extraordinary. Didn't catch his name. Def will be back at 10am!! Thank you both for a great experience.“