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“one of the best chipotles ive ever been to! staff is always on point. ive seen first hand how some of these employees get treated and they always handle it so well and i want to give major respect for the managers that train them and teach then how customer service should be handled. absolutely love this location“
“Just saying…there is a reason this Chipotle location has almost a star higher rating than other area Chipotle’s…all Chipotle’s are not created equal, lol. Props to you guys…the food here is always fresh and bowls well filled. I will go out of my way to visit this location. Keep up the great work!“
“The food is always fresh and tasty. Tons of workers made line move quickly. Very nice staff who are friendly and polite.
Prices are ridiculous!!! My only reason for not eating here more. $16 for burrito bowl. No guacamole. Crazy!!“
“Thank god, finally, FINALLY. We all know Chipotles golden years are far behind us. I’m not kidding around when I say I give chipotle a chance about twice a year. For about 7 consecutive years, around 12-14 visits, they have failed me and my family. In one way or the other.. or all ways.. anyways, I’m so happy to say that I went into this newer chipotle in Robinson today with my daughter, and we were treated with excellent customer service, delicious ingredients (all available might I add) and quick service in general. As someone who has worked in food for years now I really appreciated the crew and the food today. (03/10/2026)“
“I had an excellent experience at Chipotle today. Years ago, I stopped coming because the customer service wasn't great, but today completely changed my opinion. I brought my little sister in to try Chipotle for the first time, and JR made the visit outstanding. He was friendly, professional, and genuinely cared about giving us a great experience. Employees like JR are the reason customers come back. He deserves recognition for the amazing job he's doing. Thank you, JR!“
“I was in there on both last Friday and today and had the same young gentleman with blonde hair prepare my bowl. He asked me how I was doing and smiled,I could tell he actually wanted to be there and that is a rare experience eating out these days. When I asked for extra rice and beans he didn't give me a snarky attitude like I've received at other Chipotle locations and he moved very fast and I saw him get rid of a massive line basically by himself. The restaurant for the most part was clean besides the ladies room but much better than previous visits. I don't know what has changed recently but the pleasant hills Chipotle may be my new go to choice when in the area.“
“Ordered from here tonight for delivery. I had the munchies real bad. I got my bowl with this written on it (my name is Shayla). This made my whole entire night, whoever wrote this is so funny. I love that meme so much, also my food was perfect!“
“I've noticed most people leave reviews when they're upset and not when they're satisfied. I always have a good experience at this location and the workers are honest , I lost my wallet here and they held it for me. So thankful“
“Absolutely wonderful joint! They had all the best deals on my favorite drugs! erm... vegetables. There was a raid going on too, which added to the excitement. I recommend to all and am definitely coming back!!!
Wheelchair accessibility: shove“
“Always busy, sometimes they run out of stuff, but it’s understandable. Chipotle slaps. Never disappoints. The customer service here is wonderful too. I’m convinced that many of the haters are just not well mentally. There’s so much to be thankful for and the food as well as the staff here are both unbeatable.“
“I tried that new Chipotle honey chicken in a bowl and it was really good! But I think I was more impressed with how great of a job the staff did. They were timely, kind, and accommodating when I asked for specific things. This location in McCandless Crossing is leaps and bounds above the other location in McKnight. If you can help it, just come to this one. It's only 3-5 min up the road. Staff was really sweet!“
“I have stopped by this location 2-3 times a week for lunch for about 2 years now, needless to say the food is great! My mobile order is consistently ready on time and Kirk always greets me when I arrive and even took the time and effort to remember my name. I can only assume previous poor reviews were from previous management because this location has been on the ball!“
“The crew working on 8/3 at 7:30pm transported me back to the glory days of chipotle like it was 2008. The line was spotless, the food was fresh and tasty, and the service was fast and friendly. I genuinely haven’t had a chipotle experience like this in so long and I hope they continue this level of service.“
“I visited this Chipotle on a Saturday evening close to closing time. I think, given the circumstances, this was a good experience. They were understaffed, there appeared to be one employee present. This is, however, a common experience with chain, quick serve, restaurants that have trouble with staffing and/ or are inadequately supported by the corporate owners.
My Chipotle Honey Chicken Burrito Bowl was prepared fresh and as ordered. Despite the fact that this location was about to close and had also apparently just had a rush of business, my chicken was cooked fresh on the grill right in front of me. I was disappointed that they had ran out of guacamole so I didn't receive that. But my food tasted great.
I gave four stars for atmosphere only because the restaurant was a little messy, especially near the drink station. I want to point out though that that is not the solely present employee's fault. Corporate and/ or Management should be staffing this location appropriately so that all of the needs and demands of the business are being addressed.“
“Ever since this Chipotle opened in the area, I’ve switched completely to only ordering from here. The quantity and quality of the food has been consistent and great each time. The staff has been friendly and quick with orders. I don’t review much, but wanted to recognize this establishment for having really hearty bowls and burritos. They truly do not skimp out for the order when in person!“