“The restaurant seemed to be clean. Food was good. Calm but they don't seem to understand table service. I ordered twice using the McDonald's app, both times selecting the table service and entering my table information, and the food was simply left on the counter waiting for me to come pick it up.
Not sure why this happens but if McDonald's provides that as an option, some people may only be able to do this comfortably since they are not healthy. Others may appreciate the convenience but if it is not provided then it becomes a detriment to the service rating. Hopefully they work on this in training and otherwise it seems to be a good restaurant“
“Stopped in to buy a caramel iced coffee. It was very busy so I had to wait a bit. Seems like the staff is more focused on pre orders made at the kiosks. There needs to be a person who takes care of the counter orders, instead of making customers wait until they are finally noticed. Why is it that the caramel is always sitting at the bottom of the cup, instead of staff mixing it before they hand it to you? The cup was so full I had a hard time stirring the caramel up from the bottom and it spilled everywhere. I couldn't find a napkin anywhere.“
“Most McDonald’s are the complete opposite of this, this McDonald’s is always clean, these staff is extremely kind and helpful, every single person. I have had more experiences at McDonald’s than I would like to admit haha, And truly, every experience at this, McDonald’s has been the best out of any one in the country, truly truly great staff, and manager, Sasha especially. Nas is also amazing, truly so kind, hardworking, and truly appreciate him, and Sasha, as well as the rest of the staff. Truly thank you all!“