McDonald's
$ • Fast Food, Burgers, Coffee ShopsAbout McDonald's
Customers' Favorites
Mcdouble or New Name Mcsingle
Bacon Egg & Cheese Biscuit
40 Mcnuggets & 2 L Fries
Quarter Pounder Hamburger
Chicken Mcnuggets
World Famous Fries
French Fries
Filet-O-Fish
Cheeseburger
Egg Mcmuffin
McDonald's Reviews
326 ratings
Share your opinion about McDonald's
I want to recognize Keesha at the Arsenal Road McDonald’s for her outstanding customer service.
Week after week, Keesha greets me with a warm smile, a positive attitude, and genuine kindness. She consistently goes above and beyond to make sure my order is correct and that everything is taken care of.
What especially stands out is her attention to detail. When I order kids’ meals, she often opens the bags and double-checks everything to make sure the order...read full review
Week after week, Keesha greets me with a warm smile, a positive attitude, and genuine kindness. She consistently goes above and beyond to make sure my order is correct and that everything is taken care of.
What especially stands out is her attention to detail. When I order kids’ meals, she often opens the bags and double-checks everything to make sure the order...read full review
Egg wasn't fresh
This is why I don't tip until AFTER I get myorder.
Items always missing. Cold food. They so lazy and don't care about their customers.
Items always missing. Cold food. They so lazy and don't care about their customers.
Hours
| Monday | 5AM - 11PM |
| Tuesday | 5AM - 11PM |
| Wednesday | 5AM - 11PM |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | 5AM - 11PM |
McDonald's has received mixed reviews from customers. Some customers reported issues with the app, but the manager was understanding and apologized, offering solutions and asking if they wanted anything extra for the inconvenience. During visits, service was generally quick, with wait times around 5 minutes. However, there have been changes that affect the overall experience, such as the removal of the soda dispenser for refills and condiments like ketchup, straws, and napkins, which some customers found disappointing. Additionally, prices seem to fluctuate each time, and there have been complaints about incorrect or missing items, such as wrong food orders, no condiments, or missing parts of the order. The food quality is considered decent, with warm and fresh food, but some items like chicken nuggets were not fresh, and burgers sometimes tasted more like the bun. Customers also noted that extra sauces paid for were not always received. The restaurant is fairly clean, with only minor crumbs and a clean men's bathroom. Staff is average; sometimes employees stare when customers stand at the counter but do not approach immediately, especially when it is not busy. Overall, the service is quick and the environment is clean, but issues with food quality, prices, and the removal of self-serve condiments have impacted the experience.