Customers` Favorites
Customers` Favorites
“NY fries are the best, particularly at St Laurent. The fries were hot and the cook gave me a bit of top up to fill my fry basket. Very nice. the service is great, always professional.“
Customers` Favorites
“Delicious food Masha ALLAH“
Customers` Favorites
“Gotta eat it fresh in the parking lot for the full experience. Been going for many years, the owner operator is a very nice guy who is extremely kind and friendly. Price point is always lower than competition. Curds squeak fries crisp as well as soft inside. Gravy amazing. If you aren’t a poutiner the salt and vinegar fries are also amazing.“
Customers` Favorites
“Tried the fried mozzarella burger and kettle chips. Best Burger ive ever had! 10/10“
Customers` Favorites
“I had a great experience at this Bar Burrito location today. Gagan was extremely welcoming and provided very high-quality service from the moment I walked in. The restaurant was clean, well-organized, and clearly maintained with strong hygiene standards.
I highly recommend this Bar Burrito location for both the service and the overall experience.“
Customers` Favorites
“Love BURGERS here. I love the little cheeseburger ALL THE WAY. every bite of that burger is unique and flavourful. The fries are a great side piece. They really load that bag up with fries for you. And the refillable pop option is HUUUUGE. Love it.“
Customers` Favorites
“Stopped in and had a wonderful lunch. Everything was fresh and made correctly.“
Customers` Favorites
“Tried Chez Wally’s for the first time recently and honestly I get the hype now. The food was incredible and way better than I expected.
Everything tasted fresh, packed with flavour, and you can tell they actually care about the quality of what they’re serving. Portions were great too. The whole experience felt super welcoming and the staff were really friendly from the moment I walked up.
You can tell why people keep recommending this spot. Definitely won’t be my last visit and I’m already looking forward to trying more off the menu next time!!!🙏🏽“
Customers` Favorites
“I was on my way to the chip truck to check it out but didn’t realize it was just closing the owner went above and beyond and offered to make us some fries even though they were just closing. The fries were delicious and great service! Will definitely be back here!“
Customers` Favorites
“We absolutely Love this Lady and how she tends to all with great care!
Bacon cheese dog was amazing, and so was the Polish sausage!!!!
The bacon used to top the poutine is almost like jerky!!! Huge pieces and beyond delicious! You can tell it is prepared with Love! Always such a treat to go and support this Lady, she makes this world a better place🙏
Cash only is a detail which keeps it all real😉“
Customers` Favorites
“My husband, almost 10-month old just had the most delicious and healthy lunch here today. it was very healthy, very delicious and didn't break the bank. the customer service was exceptional. the owner was right there welcoming us it and explained everything to us! such a good experience! so happy to see healthy alternatives pop-up :)“
Customers` Favorites
“My son was over the moon with his cake!! Thank you very much💕“
Customers` Favorites
“We are a group who booked for the all you can eat buffet to celebrate a friend's birthday. The variety and quality of the dishes was amazing, good value. They even brought a plate of freshly made stuffed vine leaves to the table, still piping hot. (My only quibble: a few of the dishes were just warm/tepid/cool. Not easy to keep everything at the right temperature with a buffet.) There was something for everyone, whether you are a vegetarian or a meat or fish eater. My particular favourite: stuffed courgettes/zucchini - delicious. The staff are friendly and welcoming. Convenient parking out front. We will be back.“
Customers` Favorites
“I love the food but if you order with the app, check your food before you leave. I hadn’t ordered in months and was really looking forward to the buffalo chicken strips and they gave me regular chicken strips. We ordered a bottled iced tea and got a can instead. Of course everything is in bags and sealed so it makes it harder but it’s important. Not only did the cook make the wrong food but even the lady who packages it before you get it doesn’t notice.“
Customers` Favorites
“Amazing customer service, with friendly environment.“
Customers` Favorites
“It is the day ever for Miracle Treat Day, and the staffs was amazing.“
Customers` Favorites
“UPDATE: My son and I went to New York fries this morning. The website says they open at 10:00 a.m. and we waited for over 10 minutes and no one served us so we left a little bit disappointed.
I always find the service here is fantastic. The food is fresh and the service is very good. William was very polite and I was very impressed with him. You can never go wrong at this location. Amazing. Thank you!“
Customers` Favorites
“I just discovered this Lebanese bakery and I can’t believe I’ve had amazing meat pies so close to me for the past two years without knowing! The food is absolutely delicious, I can’t recommend it enough!“
Customers` Favorites
“Portion sizes at the Orleans location are not typical of other Five Guys locations. No longer do you get the extra dump of fries. Fries tasted old too. Burger was fine but everything about the fries spoiled Five Guys for me. Very disappointed and won't be back.“
Customers` Favorites
“Had a great experience at this location. The food was fresh and tasted really good. Customer service was excellent, and the staff was very friendly and welcoming. Everything was prepared quickly and the overall experience was smooth. Would definitely come back again!“
Customers` Favorites
“it's tasty. the portions and quality varies from place to place though. the pics are from my last visit. big disappointment. I'd still would recommend it. I just hope they get better training on quality and portions“
Customers` Favorites
“Definitely. One of the best poutine in Ottawa, just like the ones in quebec, very good restaurant beats any chip truck around. It's definitely worth checking out. Good extensive menu, pretty good prices. Fast service a clean cozy atmosphere. If you're looking for good comfort chip truck food, this is definitely a place to check out. You won't be disappointed. I've been there many times over the years, and i've always enjoyed it.“
Customers` Favorites
“Friday I went with my friends to eat some shawarma, and while I was ordering I saw that they have some falafel. I decided to order a falafel sandwich and it was the best decision I made. It reminded me of falafel from my home town in Lebanon, truly a remarkable taste. These were the freshest and tastiest pieces of falafel I have had in all of my stay in Ottawa. Thank you so much shawarma palace, you made my week!“
Customers` Favorites
“Best Chip wagon around! Love to make a special trip to enjoy Ottawa’s greatest fries, burgers and hotdogs! Food is always hot and tasty! Been a customer for over 30 years, and will remain loyal for many more years! Thank You Claude for putting out a superior product! ⭐️⭐️⭐️⭐️⭐️“
Customers` Favorites
“Best poutine I’ve ever tasted!
Delicious, fresh and mouth watering.
Not gonna forget the amazing manager that welcomes you as soon as you walk in and fast service , Dina was very nice welcoming friendly always has a smile on her face!
Dina is the best service you can meet .“
Customers` Favorites
“The customer service was amazing and the food absolutely unreal! We will definitely visit whenever we visit Ottawa. Respect from the Springhill Fire Department (Nova Scotia)“
“Vrm bon, J'ai bien aimé ça !“
Customers` Favorites
“I love the food but if you order with the app, check your food before you leave. I hadn’t ordered in months and was really looking forward to the buffalo chicken strips and they gave me regular chicken strips. We ordered a bottled iced tea and got a can instead. Of course everything is in bags and sealed so it makes it harder but it’s important. Not only did the cook make the wrong food but even the lady who packages it before you get it doesn’t notice.“
Customers` Favorites
“I have been served by a wonderful subway artist by the name of Jeeneel several time and always found her to be a ray of sunshine.Her customer service is always top notch, her expertise is great and the food always taste great. thanks“
Customers` Favorites
“I go to the subway multiple times in the evening and the place in the service are always immaculate. Drew is a wonderful employee. He always takes his time with each customers that come through and at the same time, he is always welcoming and has great energy“
Customers` Favorites
“I visit this store multiple times at night, and I’ve met Sanmeet Singh on several occasions. He is a very good, down-to-earth person who maintains a great atmosphere in the store. He takes excellent care of cleanliness, which makes the place very pleasant. Because of this, I love visiting this store on a daily basis 🥰🥰👍👍“
Customers` Favorites
“*Update 18 Mar 26:
My original post gave 1 star for poor service a month ago. As I said I like Swiss Chalet food and returned a few weeks later. This visit went smoothly. It was a weekday not a weekend and I used the drive through. The food was delivered to the window promptly and all was in good order. So kudos to the staff that day for a pleasant return. Positive review needed to be made.
ORIGINAL: No issue with the food. I like Swiss Chalet food or I wouldn't buy it.
The take out experience leaves a lot to be desired at this location. I can only assume its because it's chronically understaffed and overwhelmed by the demands of online orders so real live customers at the counter or drive thru are left listening to grass grow and pondering the meaning of life. Very poorly managed.
I went inside and ordered 2 family chalet chicken soups at the takeout. Thats it. I should've been out in 2 mins. I sat on a well worn chair and waited 20 mins and watched a gentleman who ordered 2 chicken dinners AFTER me, receive his order before my 2 lonely soups. The restaurant did not have a lot of dining in customers, take out orders were steady with a number of uber/skip drivers waiting. A few employees were busy behind the scenes putting together uber/skip orders. Clearly they weren't idle. In fact the lady working at the order desk was also responsible for putting them together and running back and forth to the order desk. In-store customers should have priority. They should also be served as the order is placed. Customers in store always seem to be standing and waiting for lengthy periods of time here.
Management needs to increase the staffing levels. They need dedicated staff for takeout /drive thru and separate staff for on-line orders. This is not rocket science its common sense. You cannot expect a smooth operation if you're perpetually short staffed.
A successful restaurant has to make a good impression, not just with good quality food at a reasonable price but with good service so the customer RETURNS. No one expects gourmet food from a chain restaurant but they do expect good service. If someone takes the time to physically go to your restaurant whether its take out or dine in they deserve better service. Do better.“
Customers` Favorites
“Great location! Fast and friendly service from a great staff. Really like Myriam, she is vibrant and lovely everytime I see her & she's been patiently waiting for this review! She deserves a raise & an extended vacation!!! THANK YOU ALL“
Customers` Favorites
“I had a great experience at this Subway location, thanks to. KRISHNA She was very kind, professional, and attentive. She greeted me warmly, prepared my order exactly as requested, and made the whole process pleasant. Excellent customer service, I truly appreciate her effort!“
Customers` Favorites
“Great food…fast and delicious“
Customers` Favorites
“Love the food as always! even though i waited few more minutes than expected, i completely understand especially friday! i witnessed something today where i just really felt bad for the staff because some customers and even delivery drivers were so rude to them. I mean, i can see that staff are doing their best! for whatsoever valid reasons, its beyond their control, especially if bunch of people are ordering every minute, which some people don’t seem to understand. Anyway, great job for the staff!! you guys are amazing!“
Customers` Favorites
“This local watering hole is getting more and more popular because of the bands they’ve been booking lately.
I was there on Thursday evening to see Travelling South, a local southern rock band. Their set started at 6:30 so I decided to grab a bite.
It was so crowded I thought my food would take forever to arrive, but it was lightning fast! I bit into my chicken club wrap and I was surprised that the sandwich was served ice cold and with the driest, overcooked chicken I have had in recent times. It’s a good thing I had a Sunbrew to wash it down.
The wait staff was amazing and kind. Had I complained about the sandwich I’m sure I could have had something else, however I was starving so just ate the sandwich but wished I’d ordered something different.
My friend’s chicken wings looked very tempting and they had no complaints.“
Customers` Favorites
“Great crust and abundant in topings! always on time:)“
Customers` Favorites
“Subway always delivers fresh, tasty meals with a variety of options to suit every craving. The quality of their ingredients is top-notch, and the ability to customize your sandwich is a huge plus. Special thanks to Akash for the amazing service — friendly, efficient, and truly made the experience better. I'll definitely be back!“
Customers` Favorites
“Fast delivery of hot pizza. Super friendly delivery driver. Hanover, ON“
Customers` Favorites
“The delivery driver hasan was fantastic!He got there before me by a minute or two because I was bussing home, and was very patient about waiting for me to get there.Thank you so much! ☺️Ps: the food was also fantastic!(Forgot to take photo of cheesy bread before trying it - oops!)
Vegetarian options: They have gluten free as well! They’re very careful.“
Customers` Favorites
“Food taste good and it's affordable...service was fast. Highly recommendable.“
Customers` Favorites
“Meilleur que la competition!“
Customers` Favorites
“Second time this week we go to this location and the same cashier who served us both times made mistakes. He seems to not understand what is asked. The first time, we were eating in the restaurant so it wasn't too bad when we noticed some mistakes with our order. They promptly changed our burgers without sauce, as requested. The second time, we went to the drive-thru and only realized the mistake when we arrived home which is really frustrating cuz who feels like going back?? A chicken burger was missing, along with an onion ring, and my mozza burger had no cheese or pickles which is not what we asked. But we had an extra drink? Again, this guy has a hard time understanding clear instructions. I enjoy coming here and probably will continue to come as we live nearby but I will ask to be served by someone else and will definitely always check my order BEFORE I leave. The staff is very hardworking and kind and service is quick, so they don't deserve backlash but this one guy shouldn't be taking orders.“
Customers` Favorites
“Tried this for lunch with my family today. Great service and very fast. Love the dinning room setup. The couch option was a big hit with my autistic son. Also not having super loud music was very nice too from a sensory point of view. Definitely recommend. The burgers were delicious. The fries were a HUGE portion.“
Customers` Favorites
“It was my wedding anniversary today, and I swung by Pizza Hut to grab dinner for my family. The staff there were super friendly and absolutely on point — they even slipped me a cute little note saying “Happy Anniversary,” which honestly made my day. The vibe was great, the service was top-notch, and that new Garlic Parmesan Stuffed Crust was next level. Big shout-out to the team for making the whole experience feel extra special!“
Customers` Favorites
“Food is fine. Service in store can be very bad when it's busy. I understand when it can be busy but completely ignoring walk ins with attention only on the drive thru is bad service. I waited for over 5 minutes in store standing at the counter and no one even acknowledged I was there. I left. This was months ago and my last few visits have been better.“
Customers` Favorites
“I usually pick-up or order through Uber eats from this location and I have been mostly having my dinner here. Their grilled chicken is the best and cooked to perfection, which is always tasty and hot.
The reason for my mixed review is because of their customer service. I ordered a late night meal, as usual, and reached there pretty late. Even after waiting for 10~15mins no one bothered to check on my order and I was standing there like a fig tree!
The guy who was there, probably an arab guy, was video calling his girlfriend holding his mobile and touching all the foods for the pending orders at the same time. Saw him going inside the kitchen and taking off his shirt to show his topless body over the video call.
They are a perfect example of how some restaurants let customer service fall by the wayside when business is booming — driven by their brazen confidence that a few unhappy customers won’t make a difference.
PS: Order online, don't go to the restaurant.
Update: I'm surprised. They have actually improved their in-store service. They have employed some good employees and the service has improved. Please keep it up. Thanks“
Customers` Favorites
“I just went in 1115am December 31st
Both staff were incredible
Ingredients fresh
Order done perfectly
Atmosphere clean and inviting
This location is 10x better than bank and hunt club which had purple lettuce, messy sandwich and just all together Terrible
St laurent mall location is a perfect 10/10, I wish all subways were this good“
Customers` Favorites
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“C’était excellent! Service rapide, nourriture chaude, super au goût! Merci! 🤩“