Chick-fil-A in Columbia

“It’s always a great visit at Chick Fil A but this one was top tier!

When I came in two corporate Chick Fil A men were heading out , and one opened the door for me . When I walked up , the cashier immediately said “Are you picking up or Placing an Order” , immediately ready to service me! She let me know she would take my order as soon as I was ready.

Dave placed my order. He was knowledgeable about the Tortilla Soup I asked about.

Food was DELICIOUS! I got the 12 ct nugget and decided to give to soup a try for the first time. Wonderful choice. Absolutely delicious! Just perfect. Love the hint of spice ! Just enough!

Lastly, Marie came around and made sure my meal was tasty and took my tray when I was done eating.

I was in the mall and almost went to the CFA there but opted out . Glad I did. I love this location.

Definitely enjoyed my lunch on my day off .

Wonderful team, Chick Fil A !“

“The food is dependable and always good. I don't like the way Chick-fil-A has taken to making all of the drive-thrus a nightmare. traffic is everywhere, running in different directions, and it is quite confusing. God forbid somebody hit one of the cones and render it out of place“

“Outstanding Service Thanks to Astrid!
Our visit to Chick-fil-A was absolutely amazing, and Astrid truly made the experience exceptional. From the moment we were greeted, she was warm, professional, and genuinely attentive. She took the time to make sure our order was correct, answered questions with a smile, and made us feel welcomed and valued as guests.
The food was fresh, hot, and prepared perfectly exactly what you expect from Chick-fil-A but Astrid’s customer service took it to another level. She checked in on us, made sure we had everything we needed, and did it all with a positive attitude that made the visit memorable.
It’s rare to come across service that feels so sincere and caring. Astrid is a true asset to the team, and because of her, this was more than just a quick meal it was a great experience. We’ll definitely be back!“

“I never had a bad experience at any of the Chic-Fil-A. They are all awesome. This one goes above and beyond! This is what keeps customers coming back, because we know they will get your order right and we can depend on them that the food would be fresh!“

“This store is well run but it is so popular during rush eating hours especially on weekends that they make mistakes or don't give minor items like sauces or dressing. Check your orders no matter how large!
The food is very good though so that is my only issue. Give then a try, you will enjoy it.“

“I placed a mobile order and mistakenly entered in this location. Andrew called me and said my order was ready. I was at a neighboring CFA. They obviously didn’t have my mobile order so I called Andrew back to let home know I was headed his way. He was so pleasant and walked out to me car as he saw me approaching…..and it was a rainy rainy day! They even gave me hot fresh fries! Customer service at CFA is a gold standard. I appreciate Andrew!!“

“Because the restaurant is always busy and crowded I barely come but when I do the service is always great, I always get all my condiments, order is correct. I just had them a couple days ago and it hit the spot. My issues were that they forgot to put my fries from the 2 combos in the bag so I had to go back luckily I just drove across the road just to get out the way due to the high traffic to check the bag. The other issue I had on this visit and has happened another time before is. If I have to wait on fresh Mac and cheese to complete my order, I expect to have some type of the baked cheese from the top as well but I didn't have any so that was a disappointment because I can understand if that wasn't a fresh pan but it was and I had to wait for it so to not have no cheese (and this is one of my favorite foods Mac and cheese) was a let down a little. Other than that everything was great.“

“I had a drive thru order. I picked it up and proceeded to go home. When I got there, I had a whole meal missing. I never thought to check the bag because it was Chic fil A!!! I called customer service ans they rectified the situation by offering me a free meal. Way to go for handling the situation promptly.“

“I was trying to place a huge order through the APP but reached the max. I called and spoke to Jonathan who took my order and solved the problem and pushed my app order through so it could all be picked up together! Thanks to Toni-Marie and Sequoia for helping me with my order and getting it to the car! Shout out to you all! Thank you.“