14 Best Ice Cream Shops in Columbia

“Love the ice cream, best I’ve ever had. And I have had ice cream in many places. The staff is very friendly, helpful, and knowledgeable. My favorite flavor is Chai Spice, but all other flavors are pretty tasty! 😋 😍“

“You can not go wrong with Rita's. Our family loves the custard and Italian ice!“

“The lady who treated us was So nice and she smiled the whole time and she even asked us if our cookie looked right just in case and she let me change a cookie and the cookies were amazing not baked to deal hard but not underbake to wear. They’re literally just cookie dough, but I do like how they have that cookie dough feeling.“

“On 10/4/25 we placed an order for our 11 yr old daughter (30 minis) to take to school for her BETA Club. To make a long story short the employee working that night didn't want to bake the cookies and tried to cancel the online order. Manager got involved after we left the store and promised the cookies to us the same night. Sent a family member to pick the cookies up since we don't live near the store. Thinking the cookies were lovely like they usually are she didn't check them. They looked raggedy and I guess that employee didn't like being forced to do her job. Contacted the manager with a picture of the mess & was directed back to the store. New day, new staff. I was greeted by Josie & Oliver who proved to be amazing young adults. They handled the situation like true professionals. I went in feeling let down and unappreciated as a customer. When I left I was happy and smiling. Thank you to the manager, Josie & Oliver for making right what was once wrong. To the female who tried to steal my joy & break the spirit of an 11 yr. old, customer service is an art form and you do not possess the skills required. Customer service is for those who care and obviously you don't. Hopefully the next time we visit Crumbl you won't be there because you definitely can not help me with anything.“

“Great variety of coffee drinks, baked goods, rolled ice cream, shakes and sandwiches. Great value and super nice staff“

“I was completely impressed with the professionalism that I received as well as the great customer service. Not to mention the shakes and the food was amazing. Thank you“

“Many great flavors! I really enjoyed this and Gong Cha at the same time. I would recommend it if you want ice cream in the 5 Points area that isn't overly sweet but very flavorful. The ice cream isn't as fluffy as regular ice cream but is so much richer.

Dietary restrictions: Mainly dairy.“

“Their malt shakes are amazing! A good variety with flavors and toppings! Yummmm“

“Excellent customer service!The food is always freshly prepared and it’s never a long wait time. So whether it’s for coffee, ice cream or a hotdog you’ll be satisfied. 10/10“

“oatmeal chocolate chip walnut white chocolate macadamia nut“

“Please go visit this place. It is run by a great business leader in the Columbia mall to the left of the merry go around if facing it. He has great treats for a great price and it’s a fun place to take you and your kids for some family fun ! Watch your kids faces as they see you make magic in their eyes and you put a piece of the fruit in your mouth and see smoke pouring out of your mouth !!! They will tell all their friends how you and brag on your magic . He is a wonderful person with a huge personality and will make your purchase a pleasure and make sure you are pleased and if not he will go out of his way to make things right for you !!! I’m a forever customer ! Cindy L.“

“I visited this business for the first time with 3 little ones. The staff members were very patient as we were figuring out what we wanted. Each item we had was delicious. The girls definitely enjoyed the Brownie Me Up Smoothie! The establishment was very clean and well decorated. I will for sure visit again!“

“The ice cream is wonderful! We always bring people who visit us here for a treat. My husband is somewhat put off by one of the young girls who works there. Says she will roll her eyes if the kids are too slow ordering. I've only witnessed this once and yes, I do try to hurry the kids along to be courteous to the families behind us but hey, we've waited in line too and our guests are always new to this ice cream shop so hopefully the workers will try to be patient when little ones are their customers.“