Zaxbys Chicken Fingers & Buffalo Wings
$ • Chicken, Fast Food, Chicken WingsAbout Zaxby's
Customers' Favorites
Zaxby's Signature Sandwich Boxed Lunch
Grilled Chicken Sandwich
Kickin Chicken Sandwich
Chicken Finger Plate
Chicken Fingers
Chicken Tenders
Boneless Wings
Chicken Wings
Crinkle Fries
Salads
Zaxby's Reviews
272 ratings
Share your opinion about Zaxbys Chicken Fingers & Buffalo Wings
Excellent service today from Steven! The manger Kesha was extremely helpful as well! Thank you!
I was given 8 wings instead of 10. I immediately called the restaurant and spoke to the manager. He said just come back in and give his name. The manager's name is Joseph. He was very pleasant and kind. Did not return to the restaurant until 4 days later. No problem.
The entire working crew was pleasant and delivered great service. I was very surprised because there are some food establishments that will challenge the customer. I didnt find this at Zaxbys store 1308....read full review
The entire working crew was pleasant and delivered great service. I was very surprised because there are some food establishments that will challenge the customer. I didnt find this at Zaxbys store 1308....read full review
Made a pick up order for 1:00pm I arrived in the drive through which was empty at 12:40pm. Checked in at the intercom told them my name pull up to the window this older lady with black and gold glasses gets attitude saying they don’t have my order and comeback at 1. Parked the car and manger got my food. You don’t have to be rude especially rolling your eyes no matter how old you are. Great manger and staff minus the old lady with the black and gold glasses. When...read full review
Hours
| Monday | 10AM - 11PM |
| Tuesday | 10AM - 11PM |
| Wednesday | 10AM - 11PM |
| Thursday | 10AM - 11PM |
| Friday | 10AM - 11PM |
| Saturday | 10AM - 11PM |
| Sunday | 10AM - 11PM |
Zaxbys Chicken Fingers & Buffalo Wings is a favorite fast food restaurant for many, known for its chicken strips, fries, and sweet tea. The staff is often described as well-trained, helpful, and quick to make corrections, offering a level of customer service considered rare for fast food. The restaurant is usually clean.
However, experiences can vary. Some recent reviews note a decline in quality, with chicken tenders arriving warm or overcooked and getting smaller, while fries are no longer crispy and sweet tea is not always sweet. Speed of service is sometimes perceived as slow for a busy restaurant focused on making chicken and fries. Specific items like the Zaxby's Spicy Signature Sandwich Meal have been found lacking in seasoning and heat, sometimes with small portions.
There are also reports of inconsistent staff interactions, with some employees being friendly and others appearing rude or unaccommodating, such as refusing to add cheese to a sandwich at the window. This has led some long-time customers to express disappointment, feeling the location has settled compared to other chains or better-rated local branches.