“I was stopping thru this city and didn't plan on going here, but I'm glad that I did! Usually in towns I'm unfamiliar with, I'm in and out. However, once my baby and I walked in, both the atmosphere and the employees put me at ease. The floors, menus, and tables weren't sticky, and the tables were clean.
They were very welcoming and told me to sit where I'm comfortable and they'd be right with me. We ordered and I noticed that as the waitress called out the order, the communication between her and the cook were very clear and polite. Food was hot and came right away.
As I ate, I noticed the lady that cooked my food had her eye on every part of the building. I later learned that her name is DI (Dee) and she's the manager. As she's cooking orders, I heard her ask a customer to assist an elderly man having trouble entering. They're having conversations like family members or friends catching up would. Once the elderly man is seated, and b4 he even orders, DI shows him a slab of bacon indicating that she knows his order and is getting started on it. I was amazed at her level of professionalism, care, and how she remembers these orders for each individual person. Even noting if they tried something different prior.
This place is nice and DI runs a tight ship. I come from a pretty segregated upbringing, but to experience genuine smiles and conversations between black and white people is refreshing to experience. DI has an amazing gift and team and should be compensated for the way that she brings people together in the place. The corporation as a whole would definitely benefit from her traveling around and training other sites. If im passing thru again, I'd definitely stop back by for this great experience again.“
“Alicia was an absolute delight and a top tier server. Not only did she cheerfully greet everyone who walked in the door, she had a positive attitude with her guests, served everything correctly, even brought Togo drinks to a few guests who had forgotten them inside. Everyone had a pleasant demeanor and it appeared to be a very clean and professional. Best Waffle House experience yet!“
“I think once you are a regular at Waffle Houses, you have one that you favor more than the others. My girl and I found out yesterday this one isn't ours. Jacob was nice, and a good server, but it just didn't feel right. I do not mean it was like going to a McDonald's in a foreign country different, it just didn't feel right. It wasn't a bad experience, don't get me wrong. It still offers all the usual fare in its usual form.“
“It's waffle house yall. It's good. But dang if they don't want a tip for everything. I mean, if you walk in the door you'll be expected to tip, then they add gratuity to the check, then they expect you to tip your server. We'll in my case I order to-go and as soon as I sit down and say i want to place a Togo order i get looked at like i said voldermorts name or something. It's wild. I order Togo because I can't afford to tip after paying 20 bucks for a meal that was 8 dollars 5 years ago. I don't mind, but I make sure to order Togo since I know I can't tip well. With that being said, having gratuity added then when my bill is 17 bucks and I give the person a 20 and say keep the change and they still give me dirty looks kinda sucks man. I get tipping when you do something. But I literally order Togo. I just grab my food and leave. I've already gave up my whole 20, plus the gratuity yall automatically add. If the company paid a better wage to the workers instead of forcing the customers to not only pay for their food but the labor on their shift is just wild to me. Are company's so greedy now that they can't pay their servers a living wage? Just some things to think about. The food was great tho.“
“Waffle house has become a great place to eat delicious homemade-breakfast-style food. My husband and I generally order the Texas bacon sandwich meal and the breakfast of the house, and they never disappoint. The service is just great, they refill your drinks as soon as you finish them, the food is freshly cooked and the place is very family friendly. We love it here!“