Chipotle Mexican Grill

$ • Mexican, Fast Food

Hours today·

About Chipotle Mexican Grill

Chipotle Mexican Grill offers a varied menu with both meat and vegetarian options, including a selection of fresh Mexican food. The restaurant is known for its friendly staff and quick service. During a recent visit, a customer noted that despite a long line due to a soccer team, the manager, Zoe, ensured that everything ran smoothly and efficiently, delivering delicious food within ten minutes. Many customers appreciate the large portion sizes, with one noting a burrito that provided two meals. However, the atmosphere can be stressful and chaotic, especially when staff work alone during busy times, leading to overflowing trash cans and food on the floors. Staff members often work hard under pressure, and customers have observed that some employees are kind and polite despite the rush. Some issues have been reported with online order pickups, where customers felt unacknowledged during delays, and there have been complaints about food quality, such as burnt chicken and inconsistent ingredients. Overall, while many enjoy the fresh and delicious food, cleanliness and staffing levels can sometimes be problematic, affecting the overall experience.

Customers' Favorites

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Chipotle Mexican Grill Reviews

2.9
176 ratings
5
32%
4
10%
3
18%
2
14%
1
26%
Food
3.2
Atmosphere
2.9
Service
3.3

Share your opinion about Chipotle Mexican Grill

Honestly, Chipotle is pretty much my go-to when I'm starving and need something quick, but my last visit was honestly top-tier purely because of the crew.
Shoutout to Silas and Israel—they were absolute legends working the line. It was super busy and chaotic, but they didn't miss a beat and were just genuinely kind and welcoming the whole time. Plus, they actually rolled my burrito properly so it didn't fall apart instantly, which is always a win.
Service like that...read full review
I went to pick up my order and I went through the drive thru. Whoever the girl was on the window tonight, was rude for absolutely no reason. She had a ponytail and I’m pretty sure she had a little bit of green hair dye in her hair. My boyfriend asked her if we could have vinaigrette and sour cream. She says, “It should already be in the bag.” Mind you, you can HIGHKEY hear the attitude in her voice. I respond, saying, “No, I don’t think it is because...read full review
Let me just say… I went to Bristol Chipotle today (8/11/26) after a terrible day. I spoke with a brilliant, witty young man who made me a delicious bowl. I asked for his name and I can’t remember for the life of me what it was. It was either Timmy or Tanner. He was hilarious, helpful, and had the attitude of a champ. I know this guy is going places. On the off chance that corporate/management reads this, this guy deserves a raise! If everyone acted like Timmy-Tanner,...read full review

Read All Reviews(175)

Hours

Monday 10:45AM - 10PM
Tuesday 10:45AM - 10PM
Wednesday 10:45AM - 10PM
Thursday 10:45AM - 10PM
Friday 10:45AM - 10PM
Saturday 10:45AM - 10PM
Sunday 10:45AM - 10PM
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