Jimmy John's

$ • Fast Food, Sandwich Shops, Deli

125 Keith St NW, Cleveland
(423) 790-7542


Take-Out/Delivery Options


Reviews for Jimmy John's

Ate lunch here and it was well staffed, quick and friendly! We ate outside because our daughter was eating McDonald’s lol, but the Manager was so sweet, he came out and spoke with our daughter and even brought her a free cookie! His act of kindness really made our day! The food as well was spot on and a dependably great eat!

Weird experience in customer service. I ordered a #4 and waited about 15 minutes. They were busy and there was quite a line. Usually they are pretty quick, but the clock was ticking, and I had to get back to work. Besides, it's always a good idea to check after some time in case your order might have been missed. Standard stuff. So I politely asked, "Probably be a few more minutes?" The kid making the sandwiches exploded. He went on about that I couldn't see how busy they were?...read full review
We arrived at store at 7:53 and the doors were already locked! I realize we are on the backside of rough times, however it is hard for me to feel sorry for any business that has to close that does not stay open there advertised hours! I have owned a small business and or worked in retail for the last 40 years and you do not keep customers with this kind of service!!! Maybe if your employees want to leave the building at 8pm...then your advertised hours need to be shortened...but...read full review

More Reviews(99)


Monday 11AM - 8PM
Tuesday 11AM - 8PM
Wednesday 11AM - 8PM
Thursday 11AM - 8PM
Friday 11AM - 8PM
Saturday 11AM - 8PM
Sunday 11AM - 8PM

Hours or services may differ due to COVID-19. Please contact the business directly to verify hours and availability.