Krystal
$ • Fast Food, Burgers
Hours:
1412 Murfreesboro Road, Franklin
(615) 790-5370
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Krystal Reviews
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Ordered 6 burgers 2 of them plain and all 6 with no onions. I called and the manager she argued with me and said they didn’t hear us say no onions, well I looked at the receipt and all of them said no onions. I came back and she continued to argue with me at the window after I showed her the receipt. She took the burgers back, and left us sitting at the window for 8 minutes. Came back with our order but I was scared they spit on them so I asked for a refund. Then she continued...read full review
Ratings
Menu
Hours
| Monday | 7AM - 8PM |
| Tuesday | 7AM - 8PM |
| Wednesday | 7AM - 8PM |
| Thursday | 7AM - 9PM |
| Friday | 7AM - 9PM |
| Saturday | 9AM - 8PM |
| Sunday | 9AM - 8PM |
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Krystal offers a 3 egg breakfast with toast, bacon, and tots for $7.77, a popular option worth trying. The drive-thru-only setup lacks atmosphere, but the service is generally friendly. The fresh and yummy burgers are a go-to, especially after a surgery. However, inconsistencies in order accuracy and customer service experiences can vary between staff members, with room for improvement in attention to detail and care for customer satisfaction.
Customers have had a mix of experiences, with some praising the fresh food and friendly staff, particularly the drive-thru worker Monna, who is described as a "jewel" for her pleasant and professional demeanor. Others have noted occasional issues with freshness, but overall the food is reported to be tasty. The chicken has also been praised as a delicious and spicy option. Additionally, a kind and friendly staff member is noted for providing a pleasant interaction to a weary traveler.