Dunkin'
$ • Coffee Shops, Donuts
Hours:
4829 N Broadway St, Knoxville
(865) 444-2962
Customers' Favorites
Dunkin' Donuts Reviews
The only reason for 2 stars is that they have run out of chocolate munchkins for a month straight on Sundays. Management truly does not understand Supply and Demand business model. For me, it's very disappointing that a business doesn't pay attention to trends and the needs of the customer. And what's even worst, I called three other Dunkins, and they wouldn't answer the phone! Businesses have lost touch with REAL CUSTOMER SERVICE!!
This is a pretty sad Dunkin location. The wait was over 15 minutes in the drive through, the donut tasted like it was made in 1915, it was so stale and old I donated it to the Smithsonian.The hashbrowns were burnt with fire and ice. They tasted like they were freezer burnt. Finally, my pancake wrap - not sure what animal the “bacon” came from but I would imagine it was a creature from one of the cloverfield movies.The bottled Pepsi was good though.
Ratings
Hours
Monday | 5AM - 9PM |
Tuesday | 5AM - 9PM |
Wednesday | 5AM - 9PM |
Thursday | 5AM - 9PM |
Friday | 5AM - 9PM |
Saturday | 5AM - 9PM |
Sunday | 6AM - 9PM |
Two Sundays recently that drive thru took so long getting orders I had to leave - one order every 8 or so minutes is ridiculous 9am.. location used to be solid but is going downhill.