McDonald's in Knoxville

“The double 1/4# with cheese is always fresh now they make them when you order them. In the past they would be stale from sitting under a heat lamp. Sometimes, it takes a minute but fresh is best for me. Cust service people were friendly and smiled.“

“It was and amazing place Service is usually quick and efficient, even during busy hours. I especially appreciate the self-order kiosks and mobile app options that make customizing and ordering super easy. The staff is friendly, and locations are kept clean and welcoming.

Bonus points for the ever-evolving menu — from seasonal items like the McRib to regional specials and limited-time McFlurry flavors, there's always a reason to come back.

Perfect for a quick bite, a family outing, or a nostalgic treat. McDonald's may be global, but it still feels familiar and personal every time.“

“We eat here way to much, but with that said we get a lot of hands on experience here.
The foods always hot they are fast and very friendly. They keep a clean atmosphere. In all we keep going back it's probably one of the best around“

“For being a tiny McDonald's in a gas station they're better than many large McDonald's restaurants. Food was good quality (for McDonald's lol) staff was very patient and nice to deal with.

Tends to get dirty quickly as they only have a few tables but the manager tries to come out and keep up with them between orders.

One more note. They actually pay attention to special orders.“

“My girlfriend enjoyed the fries’ texture, temperature, and taste so much she got mad every time I took one of the 200 fries in our large. The Dr. Pepper was so cold and crispy, it tasted like Dr. Pepper herself came and switched out the soda fountain. Drive through staff offered our yorkie a french fry treat. We asked for sauce and were showered with plenty, we did not have to beg for more. We even got an extra nugget, see image. This was fine dining.“

“It's better than the McDonald's on Chapman Highway which isn't saying a lot, but at least the staff was way friendlier.
They did be sure we got hot fries and our food was fresh but pretty much any McDonald's is chaos“

“Best McGriddle and hash brown I have ever had at a McDonald’s and I have tried many in NY. You guys do it better here. The McGriddle was soft, fluffy and not overcooked. It also wasn’t too sweet like a lot of them that I have had previously. One of the worker also give us some extra coffee because they had given us too much ice.“

“Tiana and Barbara the Manager are absolutely amazing they both went above and beyond with customer service and are model employees the others should follow. They should definitely be rewarded for their great customer service and efforts for the customers and the McDonald's company.“

“The 2 gentleman working each window on July 25th Friday at 220 PM need a raise probably bigger than McDonald's can afford. They were both cool as a fan , polite, and even though I didn't check the bag. For I've l once my Mickey Dee's order was correct, I had a straw, and wait for it.... Napkins without asking.“

“Food was good. Same old, same old. Took a hot min for anyone to realize we were even there &the atmosphere was dead cuz nobody was there

Kid-friendliness: Man what happened to all the McDonald's that had some kind of kid activities? They remodeled all of them & took out anything kid friendly.... now its just a normal fast food restaurant smh“

“I was picking up a doordash order in the middle of the lunch rush and people were being incredibly rude about the wait time. Multiple people were asking, not very nicely, about refunds and wanting their orders remade. There was an employee there, Whitney, who handled everything with a smile and a patient, understanding attitude. I'm not sure what their position is at the store but Whitney needs a promotion and a raise. I would have lost my cool with people talking to me like that. I don't even eat at McDonald's but i feel like management there needs to recognize this employee.“

“When I first ordered I was waiting 10 min to pay then I was waiting 15 min for my food when I got my food over half was missing so I waiting and finally got the manger attention she was wonderful and fixed everything for me and even up sized my drink I can’t remember her name she kinda short with blonde hair. The guy at the register should be fired he was messing every one order up and wasn’t giving over half the order to others. Only reason I’m giving 5 stars was for the manager there! Thank you!“

“They put too much salt on the fries. I've gone here for a long time and I hate how LOUD the drive-thru automated voice is that asks if you used the app to order. Other than that, my food has always been pretty good, and service has been quick in my opinion. I use the drive-thru or order ahead and wait curbside.“

“Sometimes our fast sometimes I'm slow and that you're to order wrong sometimes I need some dollars

Kid-friendliness: You can bring your kids and some McDonald's

Wheelchair accessibility: Don't know if they do or dont“

“We were waited on by an employee named Aries. I would just like to say that this site is VERY lucky to have him as an employee! He was courteous, kind, and so accommodating! He ordered our food correctly, walked some items over to our table, refilled my daughter's drink, and was just so friendly!! I wish all food service workers could learn about customer service from him! Please recognize and reward him, as your establishment shines a little brighter by having such a wonderful employee.“

“The most unprofessional, disrespectful mcdonalds in the area. Spend 30$ wait 35 minutes for a chicken sandwich they said and THEN get cold food and its an issue cause I dont want cold food that was left sitting on the counter that whole time?!
Ever since the blonde lady left ( she went to broadway i think) this place has went down hill soo much...doesnt seem no one is in charge, as they stand up front fumbling bags and gigglin. Hopefully they get it together soon.“

“The staff was friendly, and my order was ready when promised, which made the visit quick and easy. The store was clean, and the parking lot was also clean with plenty of parking available.

Overall, a smooth and reliable experience.“

“Stopped off here to get breakfast on our way to Gatlinburg. I had to write a review because it was the best McDonalds breakfast I have had in my life. I got the steak, egg, and cheese bagel meal. The food was hot and fresh. Cooked to perfection. Service was prompt, friendly, and fast.“

“Most of the time when I frequent this McDonald's my order is never right I have to come back almost twice but today was a good day my order was hot fresh and as ordered so for that I get 5 stars but I would like for everyone to take that with a grain of salt and proceed with caution“