“I place a mobile order and pick up through drive thru at least x2 / a month at this location during my work route. Sometimes for lunch and other times in the late evening. There is rarely a line, they are very fast, the staff is friendly and food consistent. Excellent location!!“
“I just left this Wendy’s. It was such a great experience. I ordered at the tablet. But right away my cups were ready. Went to refill my drinks met employee been there 28years. Such great spirits from the entire team. Left with a good feeling and felt I should share.“
“Definitely one of the better Wendy's to go to. They take their time making sure your order is correct and made fresh. Also it is very clean inside, including the restrooms. Highly recommend this Wendy's if you are wanting fast food.“
“I always go through a Wendy's to get the chicken parm salad when I want something light. And this location did the cutest thing, the wrapped up the fork and knife in a few napkins and put the dressing and croutons in a little bag so that everything wasnt thrown all over the take out bag. It was a clever little way to add detail. Alot of the other locations I've been to seem to have used a blindfold when constructing this order. Also, the chicken was hot and the salad was chilled. Thanks guys!“
“I love going here. The people and atmosphere is so friendly and happy majority of the time. I love my rewards I get her better then all the rewards I use from other places bc they add up quickly and have tons of choices. They are great about remembering their regulars and knowing the order n begin preparing it as soon they see me arrive. The managers are great, friendly, helpful people and I would recommend this place to everyone....“
“The person taking my order did his job great. But the preparer did not. I specifically asked for original chicken for the Asiago sandwich and was given the spicy. I was so hungry and didn't see it until I felt it! I'm allergic to spicy! My tongue hurt pretty bad. The manager came out and gave me a frosty to rectify. It took a bit before I was able to eat the corrected sandwich.“
“I went thru the drive thru around 4:30pm. I got the Dave's Double with fries. My hamburger was freshly cooked and was very good. Unfortunately, I can't say the same about the fries. They had very salt on them and they were luke warm and soft. They got my order correct and out in a timely fashion. Other than the fries, I had a good experience.“
“Great service I went to Zaxbys before here and got a crappy attitude in the drive through right off the back , because I just said hello to make sure i didn’t miss her saying anything to me..
BUT I came here and the lady at the drive through was so NICE! And turned my mood back to happy! 😃“
“Honestly, this Wendys has been improving greatly recently. The one thing that has stayed the same is the staff. Always friendly. Three for the atmosphere because there are to many homeless people begging for food around the restaurant. They are often coming up to your car in the drive through. (This being said, this is a sensitive subject and I personally feel our homeless population needs better direction and support). Merchants is known for this sort of atmosphere though). This is not a Wendys issue though. This is a Knoxville issue. However, the parking lot should be more secure.“
“Quick food grab while traveling... Got their new breakfast burrito and was pleasantly surprised by both the size and quality. It definitely was not the typical two bite burrito you get at other places. Funny thing is the order was wrong when we pulled out the items from our bag... Instead of the bacon burrito there was a sausage one... Plus an extra burrito was also in the bag. I guess that made up for it. Lol. Overall a good experience.“
“Clean, friendly, and fresh. I've eaten a lot of Wendy's during my life. This one is top tier.
Fries were fresh and crispy. Nice n hot. The burger was excellent - toasted nicely and juicy. My wife's spicy chicken sandwich was also excellent.
The entire order was correct and very fresh. Had to tell the manager how good the good was, nice to see his loud and professional praise of the team in front of other customers.
Well done y'all, well done!“
“Once we got the order correct it was good.
Staff was not attentive and i felt it upon ordering and new it would not be accurate and it wasn't.
When trying to get it remedied it was a challenge.
Once we got the food it was very good.“
“Came through the drive thru & Cheyanne was super friendly & even recognized my daughter’s tattoo which completely made her day!! Once I got the food it was top notch. It was hot & fresh. I got the bacon pub burger & fries it was the best experience!!! Thanks so much!!“
“I ordered the New Spicy Chicken Sandwich. It was so delicious. I always go through the drive thru at this location. They are always amazing. Fast, friendly service, and my order is always correct. Absolutely my favorite Wendy's.“