Customers` Favorites
Customers` Favorites
“Friendliest and cleanest restaurant I have visited in Knoxville. The menu is impressive. However, the Gyro stands out. Visit Al and his staff you will not be disappointed
Wheelchair accessibility: Tables chairs and very comfortable. Highly recommend for wheelchair accessible. The staff is assertive and sharp.“
Customers` Favorites
“The ORIGINAL!!! Character, great food, ALWAYS great!!!“
Customers` Favorites
“Katia is amazing! Such a nice individual with a pleasant soul. Initially my sub was made incorrectly with onions. She wasted no time correcting it for me.. the whole time being upbeat and personable. I most certainly will be back because of her.“
Customers` Favorites
“Lovely super good great employee customer service“
Customers` Favorites
“Great food and service! It’s always a pleasure to eat there.“
Customers` Favorites
“Firehouse offers gourmet hot and cold sandwiches that are well-seasoned, fresh, and satisfying. My favorite is the pizza sub, which perfectly captures the taste of an actual pizza with its rich flavors and hearty ingredients. The quality and authenticity of the flavors make it a standout choice, and I will definitely be returning.“
Customers` Favorites
“Wish I’d posted my review sooner. This location is far and above the best Firehouse Subs. They have been so awesome with curbside pickup and take extra efforts to keep us safe. I drive from Bearden just to come to this location. The management is fantastic! We’ll be regular customers for years to come. 💞😄“
Customers` Favorites
“Love THEM!!⭐️⭐️⭐️⭐️⭐️ food is delicious and always ready on time😊“
Customers` Favorites
“I would like to recognize Justin and Ms. Leslie they were so amazing and welcoming. Thank you so much for the great atmosphere you provide for my family and I. We will definitely be back when in town. Enjoyed our meal as well. Mango tea was delicious.“
“I came in 15 minutes before closing, and the crew was wonderful! You could tell they were cleaning up for the night but still seemed beyond happy to take my order and put my sandwiches together with care. Enthusiastic and friendly. Great sandwiches as usual. Thanks guys!“
Customers` Favorites
“This restaurant is the bomb diggity! The first thing I noticed was not the menu but how clean the restaurant is kept and a 100 Health Score. I have had every variety of chicken salad here and my nephew who is with me loves the place also. I eat here at least twice weekly. The employees here are very friendly and go out of their way to be helpful. If you like Chicken Salad this is the place you’ll love to come to.“
Customers` Favorites
“EDIT: 10/10 Food was amazing staff was super friendly the place was spotless in the dining room and behind the counter. I had the jalapeno holly on a croissant and it was DELICIOUS!! the broccoli cheese soup and Mac and cheese were also great!“
Customers` Favorites
“I went in there and the man was so kind I’m pretty sure his name was James! He was so sweet and I made sure to tell him that because everytime I’ve went to any subway most people are rude and ready to go home. My food was spectacular and well made! Very good at his job this man needs applauded“
Customers` Favorites
“Was in Jersey Mike's August the 24th at 1pm.Ordered 2 subs.Everybody there was super fast & super friendly!!! The subs were the best!!!! You have an excellent crew at the Maryville location & as stated i interacted with all the workers there & they're the very best!!!!“
Customers` Favorites
“The people who ordered before me were talking and holding up the lone but the two ladies behind the counter were calm and constantly apologizing for the wait they were amazing. Best customer service I have ever seen. I wish I could give more stars.“
Customers` Favorites
“We ordered box catering for our girls soccer team, and everything was amazing! From ordering, to pick up, to taste, we have been so impressed! The girls love the boxes and they were so easy for them to eat on the move, we will be ordering again! Thank you, Mike and the team at Subs & Such!“
Customers` Favorites
“I went there for lunch with my family. The two women behind the counter were courteous and pleasant to talk to. They were attentive and helped with suggestions when my grandchildren were trying to figure out what to add to their pizza. The food was made promptly and was very good. The store and tables were very clean. Overall it was a great experience!“
Customers` Favorites
“A+. The woman working made our order from the app following all my instructions and even labeled which half did/didn’t have olive and pickles (for my kids). And she patiently helped troubleshoot food options for my youngest. Great service!“
Customers` Favorites
“My Fav hands down!!! I love the crew here!!“
“Cheap pre-cooked food, ideal for a quick lunch if what you need is to get some carbs to hold you until dinner. The food it self is ok for the price you pay.There are mainly 2 people running the place, a very polite welcoming and nice middle aged man - I believe Ray him self, always accommodating and caring, and then ugh an angry rude middle aged woman. I have to say whenever she is not there the day seem brighter.She snaps, scoffs and gives these angry looks. What is her issue? Do other people get these treatment from her is it my middle eastern looks and amazing accent that bothers her?I would also suggest to add some fresh greenery to your options, prepackaged salads etc but mainly fix the attitude.“
Customers` Favorites
“It’s subway, can’t expect no ruth chris kind of experience but i’ve visited this subway for years and every employee i’ve encountered here has been incredibly kind to me. They double check everything when making your sandwich to make sure they don’t mishear or misunderstand what you want on it or how you want it. Again, don’t expect the experience of your life or anything, it is subway, but it’s probably the best subway i’ve been to“
Customers` Favorites
“Eating here now and Jordan is the ONLY employee working which is totally unfair to him. Apparently another coworker called in sick, but not sure why a manager or someone else didn’t come in to help him out. Jordan is handling the large crowd very professionally and really should be paid much more since he is handling all online orders, making sandwiches/salads and running the register!Subway is definitely getting their monies worth with Jordan as he is an exceptional worker… hoping he gets a raise very soon! Food was great!“
Customers` Favorites
“Subway makes sandwiches of which I have been eating in different cities and states for the last 40 years. Some of their stores do a better job than others based on staffing levels and the employees. This one has good employees and the times I've been there good staffing levels. Personally, I like their old menu. Their new menu not so much. They cut down on bread choices over the years as well, but I am sure that was based on business analytics. This store seems to do more drive-through than walk-in business as well. It is currently my family's goto place for Subway.“
Customers` Favorites
“I went inside to eat and even though I was the only customer inside I stood there for almost 10 mins while i watched 7 employees look at me and just ignore me. I asked if I needed to go through the drive thru to get service and the girl said no someone will be with you soon. I watched 6 cars go through the drive thru that came up after I had already been standing there. Complete disregard for customer service. That alone makes me not want to eat there again. Oh and the tomatoes were old and mushy.“
“I wanna give a shout out to Mr Austin, I had to ask for his name. The guy with the white hat on in a professional black polo! This guy right here seem to be the bomb! During a busy rush I am assuming as you guys was line out the door Austin here was making sure everyone was keeping up but not only that he was also seeming like he was teaching. So holding down a busy place and holding everyone down and training is a wow! Not only that but a girl wrong up our order wrong which caused my wife sandwiched to be messed up, but Austin comes over with a great attitude even though it was very busy he comes over with a great attitude even smiling as the girl wasn’t and he addressed us so kindly and fixed everything. Like this dude was amazing that I just had to leave a review for him. You don’t see many employees work so hard, specially under stress as I would be stress as it was so busy! But you never see a person work so hard while maintaining a great attitude. This was my wife and I first experience at a sandwich shop beside subway and this made us feel very welcomed, I mean even when the order was wrong he fixed it that guy is great for the job. Great leadership! Great with customers as we was watching not trying be a stocker! The place is nice and the food was very delicious. I highly recommend the chicken bacon ranch and my wife recommends the turkey sandwich“
Customers` Favorites
“Great service and great employees. I have been here multiple times and am always pleased with my experience. Jackson, Simba, and Jaden are a few employees that I have noticed do a great job consistently. All the employees work extra hard, but those 3 are the friendliest and most knowledgeable it seems. Will continue to go to this location and would recommend it to anyone looking for a great sandwich and great service!“
Customers` Favorites
“Great food ... Great service. Highly recommend.“
Customers` Favorites
“I had a worker named Shane mess up my order. I ordered chips and salsa and received chips with ketchup. Consider my disappointment immeasurable. Management needs to make sure its employees are trained and equipped with the tools to better server their customers.“
Customers` Favorites
“They seem to have a lot of turnover in employees but one constant is good service from each employee and well made sandwiches. The owner operator of this subway hires quality people who are friendly and they do a good job. I highly recommend this location.“
Customers` Favorites
“My friend and I went to the Subway on Lovell Ave (DO NOT GO) and the person working there took 20 minutes to make our food, asking what we wanted on them at least 6 times, and had dirt caked on his hands and fingernails. There was dirt on our cups and bags, and we were extremely disgusted. We had no idea what to do because we knew he wasn’t going to be helpful. I’m pretty sure he was in another world lol.
So we drove to this location. Noah helped us out. We explained the situation and he immediately remade our sandwiches free of charge. He was super nice, chatting with us and the sandwiches were perfect. We can’t thank him enough after the stressful situation at the other location. He was completely understanding of this weird and gross situation. THANK YOU NOAH!!!!!“
Customers` Favorites
“Usually pretty consistent, I always order an Italian and it always hits the spot. I’ve only had one bad sub out of hundreds — it was toward the end of the day and the meat was a poor cut or something, it was really chewy and I had to remove it. Other than that, service is friendly, facility is maintained. Just don’t go at lunch time on a Friday, the wait then is always insane.“
Customers` Favorites
“Excellent philly! Will definitely go back. The two of us split a regular size Bacon 3 Cheese Philly combo to save a few bucks but it was absolutely delicious and worth it. We'll splurge and get two sandwiches and try the cheese fries next time!“
Customers` Favorites
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“I love going to Subway when I want a quick healthy lunch option. I like the customization options: everything from choose your own bread to meats and toppings and condiments. You can truly create the sandwich that you want. The prices are always fair and the meal of the day is a great value if it is a flavor that you like.“