Customers` Favorites
Customers` Favorites
“This is the best falafel I’ve ever had stateside. I spent several years in the Middle East and this took me right back. It is made from scratch with dried chickpeas all the way through. And the swarma was delicious to! This is a must visit to add to your collection. The owner/ manager is also very friendly. Clean restaurant too!“
Customers` Favorites
“The ORIGINAL!!! Character, great food, ALWAYS great!!!“
Customers` Favorites
“Incredible experience. I ordered online at the wrong location and mistakenly went in the wrong place. They took care of me with my order and canceled out the other and made everything right. Would highly suggest this location to anybody. Great atmosphere great people.“
Customers` Favorites
“My favorite Philly Cheesesteak in K-Town. Tried several different places; Lenny’s still tops the list. Lovell Rd. isn’t convenient or on my regular commute, but if I want a good Philly Cheesesteak, I’ll make the drive out-of-my way.“
Customers` Favorites
“Love THEM!!⭐️⭐️⭐️⭐️⭐️ food is delicious and always ready on time😊“
Customers` Favorites
“THE BEST!!! Reuben. Smoked turkey, smoked cheddar on pita bread. Ham and cheese. Raspberry tea is on point. Great owners.“
Customers` Favorites
“Great crew with friendly attitudes. I can count the problems we've had there on zero fingers, there's only thumbs up.“
Customers` Favorites
“Great food and service! It’s always a pleasure to eat there.“
Customers` Favorites
“Wish I’d posted my review sooner. This location is far and above the best Firehouse Subs. They have been so awesome with curbside pickup and take extra efforts to keep us safe. I drive from Bearden just to come to this location. The management is fantastic! We’ll be regular customers for years to come. 💞😄“
Customers` Favorites
“This restaurant is the bomb diggity! The first thing I noticed was not the menu but how clean the restaurant is kept and a 100 Health Score. I have had every variety of chicken salad here and my nephew who is with me loves the place also. I eat here at least twice weekly. The employees here are very friendly and go out of their way to be helpful. If you like Chicken Salad this is the place you’ll love to come to.“
Customers` Favorites
“They have elevated my expectations for all similar type establishments who offer subs without the bun. To receive the turkey bacon ranch sub as a salad unknowingly and it be just what I wanted was a refreshing experience!! Absolutely amazing!“
Customers` Favorites
“Firehouse offers gourmet hot and cold sandwiches that are well-seasoned, fresh, and satisfying. My favorite is the pizza sub, which perfectly captures the taste of an actual pizza with its rich flavors and hearty ingredients. The quality and authenticity of the flavors make it a standout choice, and I will definitely be returning.“
Customers` Favorites
“Was in Jersey Mike's August the 24th at 1pm.Ordered 2 subs.Everybody there was super fast & super friendly!!! The subs were the best!!!! You have an excellent crew at the Maryville location & as stated i interacted with all the workers there & they're the very best!!!!“
Customers` Favorites
“Excellent service. Very friendly staff extremely clean store just a great environment. Perfect amount of veggies on the subway sandwich. Leslie was very friendly, you can tell that she knows the customers that are regulars and comes in. Greats them by name. Very good employee!“
Customers` Favorites
“Forget the sandwich shop chains, this is the place to get some of the best food for your money. Every ingredient in the sandwiches and sides and drinks have been top quality. I am definitely frugal, but this place is worth the expense. Honestly, the prices are extremely reasonable though. They are holding nothing back with their recipes and fresh ingredients. Treat yourself to something better than just a good sub sandwich for lunch or dinner: get much better quality, be impressed with your meal, and enjoy much better value. Also, the staff are extremely personable and low key, and yet they are attentive. Look at the photo I took of my food: it's not from an advertisement, that's actually what it looked like when served from the kitchen. My daughter's chicken Caesar salad was so perfect, even the Caesar dressing had authentic flavor layers to it.“
Customers` Favorites
“I went in there and the man was so kind I’m pretty sure his name was James! He was so sweet and I made sure to tell him that because everytime I’ve went to any subway most people are rude and ready to go home. My food was spectacular and well made! Very good at his job this man needs applauded“
Customers` Favorites
“I came by with a discount card that I clearly hadn’t read to see what was offered in the discount. The card read one free chick meal with a Purchase of atrio. I of course read that as two trios. They made it right and were very friendly and doing so. I will be back for sure! But that was totally my mistake.“
Customers` Favorites
“My Fav hands down!!! I love the crew here!!“
Customers` Favorites
“Eating here now and Jordan is the ONLY employee working which is totally unfair to him. Apparently another coworker called in sick, but not sure why a manager or someone else didn’t come in to help him out. Jordan is handling the large crowd very professionally and really should be paid much more since he is handling all online orders, making sandwiches/salads and running the register!Subway is definitely getting their monies worth with Jordan as he is an exceptional worker… hoping he gets a raise very soon! Food was great!“
“the cheapest and most convenient place to eat on campus located right on the hill - you can get a drink and a pimento cheese (or other) sandwich for 5.46, or a hot meal for only about 10. it's also fast, reliable, and good! bonus, it's been here since my parents went to utk, so it's cool to hear their stories about Ray's place from the 90s and then visit often myself!“
Customers` Favorites
“I visited this Subway and had a great experience. The staff were friendly, the vegetables were fresh, and my sandwich was made exactly the way I asked. The place was clean, quick service, and good portion size. Definitely a nice spot for a tasty meal!“
Customers` Favorites
“Subway makes sandwiches of which I have been eating in different cities and states for the last 40 years. Some of their stores do a better job than others based on staffing levels and the employees. This one has good employees and the times I've been there good staffing levels. Personally, I like their old menu. Their new menu not so much. They cut down on bread choices over the years as well, but I am sure that was based on business analytics. This store seems to do more drive-through than walk-in business as well. It is currently my family's goto place for Subway.“
Customers` Favorites
“The Club or Steamer are the choices. Signature sauce is legit!
Update 3/7/22
The staff are awesome, completely getting after it every time I'm in there! Major props to management, this location is handled perfectly.
UPDATE 8/29/2022
I'm still convinced this is the place to get a sandwich. Just finished a Club on a Sub...it was perfect with the Firehouse Sauce.
UPDATE 06/21/2026“
Customers` Favorites
“Great food ... Great service. Highly recommend.“
Customers` Favorites
“Even when they had their little rush I waited no longer than 5 minutes. The staff are super friendly even when reminding you about the 60 something cent ranch fee if you desire that condiment. Ketchup is free so you tomato fans are safe. Highly satisfied“
Customers` Favorites
“I had the most wonderful experience I could have at subway thanks to Theresa! With customer service being so scare no and days, she was the breath of fresh air that every company prays for! I hope the company recognizes her for all that she does. She deserves it!“
Customers` Favorites
“Average subway they never put unuff meat on the sandwich unless u pay for double meat . An allot of the meat like turkey ham.. had went completely down the drain they have cut back cost and switched to a thin sliced not sure if it's real meat or not.. It all taste smells am looks the same..like that cheap meat u get 5 for a dollar at the discount store .I went because I have a crazy for there philly cheese steak that's not a philly at all.. Was not satisfied for the cost..“
Customers` Favorites
“Fresh cut potatoes, fried to the point of brown but not burnt. I either get the philly steak or a wrap. Yummmmmm“
Customers` Favorites
“On August 6, 2026 I placed an order for delivery through the subway app a little after 2pm. They kept changing the delivery time and when I tried calling the store no one would answer. I reached out to another Subway up the road and they gave me their managers phone number and apologized for the inconvenience. I spoke to Nikki and explained to her my situation and the delivery driver showed up while I was on the phone with her. He apologized for the delay and being caught in traffic and I explained to him I had tried calling the store before he got there. He said the employee there was playing on her phone when he arrived. My order was $17.98. after he left I went to go eat and found that the foitling was not toasted as I requested, there was a small hole in the chip bag and the chips were stale, my cookie was hard as a rock. I called Nikki back and told her my dilemma because I don't have a vehicle which is why I paid for delivery. She said she would reach out to the manager of the Westgate subway and have them cancel our the order and that the funds would go back onto my gift card. On Saturday I tried calling the store several times and couldn't get an answer so I had to get a ride to go directly to the store. When I went in the employee was sitting at a table playing on her cell phone. She was very rude and said she wasn't about to give me her managers number but she called and talked to someone and said that they were handling it. I asked for corporate office phone number and she said she didn't know it. She also said that the phone is left in the office and that the office door stays locked. Here it is 8 days later and the refund still has not went back on to my gift card and no one will answer when I call the store and no one I talk to seems to know the phone number for corporate office. And they have my phone number from where I ordered through the app and no one has tried calling me back or anything. So essentially I paid $17.98 for a meal that was poor quality and not fixed the way I had ordered it and they decided rather than refund my gift card like they should that they would just keep that money. I feel that they think they can get by with it because I don't have a vehicle and that I will just go away over time. It is wrong for them to take advantage of people and when you mess up their orders not to refund the entire amount just because they used a giftcard. If I had used PayPal or any other debit card I could dispute the charge and the bank would credit it back. If I could give less than 1 star I would“
Customers` Favorites
“A+. The woman working made our order from the app following all my instructions and even labeled which half did/didn’t have olive and pickles (for my kids). And she patiently helped troubleshoot food options for my youngest. Great service!“
Customers` Favorites
“{{restaurant.reviews}}“
Loading...
“First subway to understand the word light mustard usually when I say light mustard I still get 3 to 4 lines of mustard which is ridiculous even for regular mustard but this subway finally got it right so I can actually taste the other items in my sandwich“