Customers` Favorites
Customers` Favorites
“Best General Tso’s Chicken & Spicy Broccoli within 50 miles (their Munford location has it too!💙) Their Chicken Fried Rice and Cream Cheese Wontons are the Absolute Best also!!! 5 star all the way!🌟🌟🌟🌟🌟 💫
The only thing that could possibly make them better is a full dining room to go in and eat but as long as the food is this good I’ll take it like it is. Love them!! They’re all super friendly too and if you need any modifications they are always happy to help. The best restaurant around this area for sure👍👍💙“
Customers` Favorites
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“On September 19 around 7pm - I visited Mandarin Wok and ordered the chicken curry. I signed the receipt but accidentally left the tip section blank. The next day, I noticed I was charged $20.27 for what should have been a $16 order.
I called the restaurant, and Sophia kindly answered. She invited me to come in so we could resolve the issue together. When I arrived, she patiently pulled out every receipt from that day and worked with me to find mine. At first, my card number didn’t match any of the receipts she showed, which made the process take longer. Still, she remained patient, understanding, and determined to help.
Eventually, we located my receipt, though it displayed a different card number. Despite the confusion, Sophia contacted their support team, who confirmed that I had been accidentally overcharged. They assured me a refund would be issued within the week and apologized for the mistake. They also promised that if the refund didn’t process, I could come back to receive it directly at the restaurant.
I truly appreciate Sophia’s patience and honesty throughout this experience. It’s rare to find businesses that handle situations like this with such integrity. Because of her excellent service, I highly recommend Mandarin Wok and will definitely be returning!“