Chipotle Mexican Grill
$ • Mexican, Fast FoodAbout Chipotle Mexican Grill
Customers' Favorites
Chicken & Steak Salad Bowl
Chicken Bowl & Chips
Chips & Guacamole
Side of Guacamole
Burrito Bowl
Quesadilla
Tacos
Chipotle Mexican Grill Reviews
254 ratings
Share your opinion about Chipotle Mexican Grill
I don’t even leave reviews honestly, and if I do, it’s usually because I’m wanting to rave on great service, but this is ridiculous. I went in for a very simple order of three tacos, and it took three staff to figure out what I was trying to order. I was very patient with that as I do understand that there are sometimes language barriers, but then at the register I wanted to use my rewards for a free bag of chips, but was told I could not use them on the new...read full review
Disappointed. I love chipotle. But I made an online order and it completely wrong when I got home. Asked for tomato salsa and got corn. I asked for no beans and got black beans. I even paid extra for the new cilantro like sauce but was not given any.
I tried dealing with the customer care that they have and was only offered a free drink. I didn’t even order a drink. Very disappointing.
I tried dealing with the customer care that they have and was only offered a free drink. I didn’t even order a drink. Very disappointing.
The whole experience is a disaster. Management really needs to step in. Super slow, I waited 30 plus minutes on a bowl inside for absolutely no reason. Corporate please look into this location
Hours
| Monday | 10:45AM - 10PM |
| Tuesday | 10:45AM - 10PM |
| Wednesday | 10:45AM - 10PM |
| Thursday | 10:45AM - 10PM |
| Friday | 10:45AM - 10PM |
| Saturday | 10:45AM - 10PM |
| Sunday | 10:45AM - 10PM |
Chipotle Mexican Grill offers a tasty and fresh dining experience, with online ordering and pick-up available. The food is hot, and portions are appropriate. Employees are decently nice, and kid-friendly options are available at a reasonable price. Some find it best to visit around 11am. However, customers have reported issues, like delays in getting food and inaccurate orders. One reviewer highlighted Anthony's superb customer service, noting how he quickly addressed waiting customers. Another mentioned a frustrating experience with shortages of chips and chicken, but was pleased with the quality of the guac and quesadilla during a recent visit. It's noted that some staff show great care and professionalism, while others have been less attentive. Despite mixed experiences, the positive interactions can uplift the overall dining experience at this location.