KFC in Houston

“Sylvie had great customer service very professional. Every time I come in, she's always doing a great job . Even the manager is kind i like that she does her job no matter what . My food is ALWAYS FRESH .and the biscuit are very good 👍“

“My order was handled by Rachel. She is one of the most friendly people I’ve dealt with at any fast food restaurant and I can’t give her enough praise. She was great at letting me know right away that fresh chicken was coming to complete my order. I wish all people in the hospitality and restaurant industry were as great as Rachel. Whomever hired Rachel knew what they were doing.“

“I usually go to this KFC and I really like it; the food is very good and the staff is very friendly. I definitely recommend it. The only problem I had was a bad experience there. Once, when I went through the drive-thru, they made me wait more than 30 minutes because a woman in front of me wanted her food for free just because she wanted fresh chicken. I found this out from the cashier, who apologized to me after the woman left and offered me something free for my wait. They were very kind, and overall, it was a good experience.“

“Out of town guests, we were greeted by management and thanked for visiting her store. My family and I enjoyed our meals and uplifting conversations with laughter. Also discovered the Colonel Sanders was almost the KY Senator lost by 187 votes. That's according to the poster on the wall by our table.“

“On this day 10/04/2024 I visited the KFC Restaurant on 8787 Tidwell Rd, Houston, TX 77028 The drive thru clerk Anisa or Aniza was a grand stewardess. She is of high frequency and vibration. She made an imprint within my visit there today. It was something to experience. Pleasant would not validate the exchange of authentic energy Anisa was found to be in. She lead with ownership and a hospitality we any consumer returning wants and needs. She would be the first familiar face I would want to greet me. She deserves a promotion or some form of recognition for the demonstration of leadership qualities and what it truly means to be GRAND!!! I don't usually tale out time to survey services I paid for, but Anisa gave me every to do so. I am pretty sure she went above her duties. She gave forefront energy that consumers in this day and age is certain to need. She was grand. She was original. She is of reason. KFC you guys enjoy with gratitude het employment there because Anisa isn't just an initiative, Anisa is an initiator. #5starenergy“

“l"I recently visited KFC and had the pleasure of being helped by Jesse, who provided the best customer service I've experienced in a long time. From the moment I walked in, Jesse was welcoming, friendly, and incredibly attentive. They made sure my order was accurate, answered all of my questions with a smile, and went above and beyond to make sure everything was perfect. Jesse's professionalism and positive attitude really made my visit enjoyable. It’s rare to find such exceptional service these days—thank you, Jesse!“

“If you pull up to this KFC I hope Titus is at the window. He by far provided the absolute BEST Customer Service I’ve EVER experienced at a KFC! Personable, funny and we didn’t have to wait for our order to come out.

Thanks Titus other KFC’s could learn a few things from you. Who do I need to holler at?“

“The Hispanic lady was dry and not genuine in helping she smiles while not really resolving customers needs and only allows one to two napkins per order and I ordered original chicken 2pc meal which can be a little juicy/greasy when I asked for a few more napkins cause I'm eating on the go , she gave unfavorable attitude and a feeling of not wanting to really do that, when customers are spending there money almost 10$ for a two piece meal and you have a problem giving a few more napkins unacceptable for good customer service.“

“I got a 3 piece chicken meal with Mac and cheese and mashed potatoes with gravy. My food was fresh and hot. My only slight complaint is that the sides are really small for the price of the food. I feel that the side of Mac and cheese and mashed potatoes could be just a slight bit larger. This is just my humble opinion of course. The food was really good.“

“The customer service was friendly and helpful when ordering. My family meal was more than enough and everyone was happy with the portions. ( a lot of leftovers) overall the food was fresh and warm so no complaining here from me.I will most definitely come back.“

“Came here when we were craving KFC. Got a tenders big box meal came with a biscuit and two sides (cole slaw and mashed potatoes with gravy) and 6-piece wings with biffalo sauce. Tenders and sides were pretty good. Wings were fine as KFC style wings but were not the ideal buffalo wings. Maybe would have been better to order original recipe for real KFC flavor. Service was fast and friendly. Deco was really nice and it was a pleasant surprise to see Mister Sanders too. Would come by again.“

“The food was fresh and hot. As should.! The people working were so nice and patient most importantly. Bilingual and very helpful. Definitely love coming here with the fam every chance we get the place is always clean and the people working here are always so attentive“

“I had been wanting to eat KFC so I finally went this past Saturday. I ordered 3 piece original meal and a one piece alone of their Bbq chicken. When I got home I sat down to eat and the chicken was so delicious I felt like I was in heaven. So yesterday (Monday) after work I stopped by to again get the 3 piece and I was not disappointed. I just love love their chicken, it’s the best I’ve had from KFC. I also have to mention that the customer service was great from the guy who took my order to the one who handed it to me. I am new in Texas and this will most definitely be my to go KFC. The place was also very clean. Thank you guys!!“

“While running errands I made a call to ask what was wanted for dinner. After naming a few eateries in the area, I headed to KFC.
Food was as good as the photo - delicious, with a sense of nostalgia;
I'm missing the little bucket parfait desserts - strawberry shortcake was good but make mine apple cinnamon if they ever bring the dessert back on the menu.
Although the service was prompt after LOUDLY relaying the order at the drive-thru speaker (it may need servicing), I didn't receive the receipt with my food.“

“Listen! I’m not sure who the new crew or manger is but they are doing an excellent job!! I can’t lie, I love this chicken but every time I came here the service was poor and the food wasn’t fresh! I’ve been here 3 times in the past two weeks and everything is perfect and fresh!!! THANK YOU! I’ll be back!“

“My teen and I went inside to order. They were so busy, and it was a little crazy. Workers are busting their behinds to get every order filled. There's a lady manager(?)that was doing a good job of directing the workers and keeping things organized and correct. She spoke loudly enough for all to hear and had a nice tone when talking. She's really good. It made our experience better, and we were very happy with our bucket of fried chicken and BISCUITS. YUM!!“

“I've been coming to this location since I was a Lil kid. This location has been remodel and still delivering great service and delicious😋 chicken. I always get the original and I'm happy to see they have the the stake fries back or wedges“

“I was extremely happy when I asked if I could have fresh fries they allow me to taste what was there but it was not the freshest so they offered to cook me fresh fries and that was really appreciated. . Titus the manager was very energetic and professional“

“Lexi was extremely helpful along with her manager. The Cullen location is one of my favorite spot to hit. The food was fresh and right on time. Thanks again Lexi for your smile and great customer service! Good Luke yo you and your endeavors.“

“They only had the drive through open when I arrived at 9:00PM. I was in a tractor trailer bobtail.. They allowed me to walk up to the widow to place my order. I was truly hungry and sick of truck stop food.. I truly appreciate the good service. I will return in the future. Thanks..“

“I decided to go with KFC tonight after working today, which is Easter. I was kinda down about working the holiday and really wanted a home cooked meal. But since I worked late, that didn’t happen. I arrived at KFC, and the friendly drive thru associate by the name of Dorothy was very nice, patient and provided GREAT customer service. She went above and beyond which changed my whole attitude and made my night so much better. It’s because of employees like Dorothy that makes US customers want to come back and visit this location. And because of Dorothy, I will be returning. She made my Easter night so much better by having a GREAT attitude while providing GREAT customer service at the drive thru. Keep up the GREAT work Dorothy.“

“We work out of town alot, so we have to eat out most of the time. This location gave us a great experience! Food was almost like the pictures, orders were accurate! As a fellow service member, I can tell the manager takes pride in her job, even if the employees didn't seem to happy about, the job was getting done & done right!“

“Awesome service by Arthur and his team. Definitely have enjoyed going to this KFC ever since he has been there. Place is always clean. Soda machine clean. Trash clear. No complaints from us for sure. Service is as expected depending on the time of day.“

“I had not had KFC for a long time but I saw their sides menu, and it looked great, so I decided to give it a try. The location is easily accessible from the roadway, the drive thru lane was wide and clean, and the service and speed of the order being fulfilled was excellent! I ordered Chicken Littles, (mini chicken sandwiches) Potato Wedges, Mac and Cheese, Mini Chicken Nuggets, and Mashed Potatoes and Gravy on two separate trips, and we loved all of them. Additionally the food stayed nice and hot for the trip ~30 trip home, so no lost of the 'Just Ordered' flavor! Now KFC is on the the family list for some tasty fast foods.“

“I give the KFC/TACO BELL(KENTUCKY FRIED CHICKEN) located at 14127 TX-249, Houston, TX 77086 FIVE CRISPY STARS. One of the nicest KFC/TACO BELL locations I've been to that also makes good food. This place plays some killer music as you enjoy your order. The music really puts you in a mood for some Good leg and thigh. 5️⃣ ?'s“

“I am used to the wait, but at least now they have a very nice young Black lady who was calm, polite and friendly. At least my order was right. She patiently got orders delivered correctly to those in the parking lot and drive thru. I was there 5:32pm til 5:53pm. She even smiled at me as I left. I appreciated her kindness after my interesting work day.“

“This is the "best" Kentucky Chicken. The manager is very professional he's very kind and he listens to you when placing your order.
I drive from northwest Houston to this one on Gessner. Thank u JR😊Thank u Ms. Martha!!!!!!!!“

“Foods was perfectly balanced flavors, beautifully presented, and cooked to perfection. Manager treated me like long‑time regulars and the entire dining experience from the warm and inviting atmosphere to how the manager made the guests feel welcomed. Even during the busy rush, the team remained calm, friendly, and attentive. I can’t wait to come back again!”“

“Staff were so friendly! Felt so welcomed, like I was a long time customer. Also always nice to find a Pepsi soda fountain that actually tastes like Pepsi.

Food was better than I remember it being years ago. Glad I gave this location a try!“

“We were at this location, October 23rd for dinner. We ordered a family meal and an extra side. And I have to say it was the best chicken we have ever eaten from a KFC. The people that were working there were extremely polite and friendly. We actually did an online order for pickup and decided to eat it there. They were very generous, giving us plates and forks and everything we needed to eat on-site. I was just really taken back by how nice the staff was and really, how delicious the food was.It was a great experience and will definitely be going there again... Oh, and on a side note, the music in there was fantastic!!!“