IHOP in Austin

“I had such a wonderful experience at IHOP, and I truly have to take a moment to recognize my server, Tony. From the moment I was seated, Tony made me feel welcomed, comfortable, and genuinely cared for. It’s not every day that you come across someone in customer service who goes above and beyond not only to do their job, but to make sure their customer actually feels happy and appreciated.

Tony was absolutely amazing. He was kind, patient, attentive, and incredibly understanding. He took the time to listen to me, work with me, and make sure everything was exactly the way I wanted it. I never felt rushed, ignored, or like I was being difficult. Instead, Tony made me feel completely comfortable asking questions, making changes, and explaining what I needed. He worked with me every step of the way, and I really appreciated that more than I can put into words.

What stood out to me most was his attitude. Tony had such a positive and welcoming energy. He made the entire experience feel easy and enjoyable. Sometimes you can tell when someone is simply going through the motions at work, but Tony genuinely seemed to care about making sure I had a good experience. His kindness made me feel happy, comfortable, and at ease throughout my entire visit.

The food was great, but honestly, the service is what made this visit memorable. Tony made such a difference in my experience, and I truly hope his hard work and kindness are recognized. People like him are the reason customers want to come back. A server can bring your food to the table, but someone who makes you feel welcomed, respected, and cared for creates an experience you actually remember.

I also really appreciated how willing Tony was to work with me. He was accommodating without ever making me feel like I was asking for too much. He listened, helped me figure things out, and made sure I was satisfied. That level of patience and understanding means a lot, especially when you’re trying to enjoy a meal and simply want to feel comfortable.

Tony, if you happen to see this review, I just want you to know that your kindness did not go unnoticed. You genuinely made me happy during my visit, and I left feeling much better because of the way you treated me. You have a wonderful way of making people feel comfortable, and that is a quality that should be appreciated and recognized.

IHOP is lucky to have someone like Tony on their team. I sincerely hope management knows what an incredible employee they have. His service, attitude, patience, and willingness to work with me made my experience so much better than I expected. I would absolutely be happy to come back, and I would be excited to have Tony as my server again.

Thank you, Tony, for making my visit such a positive experience. Thank you for being patient, kind, understanding, and genuinely welcoming. Thank you for working with me and making sure I was comfortable. Most importantly, thank you for making me feel happy and valued as a customer.

This was more than just a meal for me—it was a genuinely pleasant experience, and Tony played a huge part in that. I appreciate you, Tony, and all the effort you put into making my visit special. You deserve all the recognition for the wonderful service you provide. Keep being the kind and caring person you are. It truly makes a difference!“

“Also i feel that the Waitress at the Burlington NJ location is kind and welcoming to me & my husband who are older. We appreciate how she talks about new items to try. I will definitely request her area to sit since she is full time waitress“

“Abdel was amazing, definitely the best experience I’ve ever had at an ihop. Super friendly, was very patient, and got us everything we need. All my other experiences at IHOP were very forgettable and today makes me actually want to come back. Amazing job Abdel!“

“Lucy was absolutely amazing! She was friendly, attentive, and made sure we had everything we needed throughout our visit. Her positive attitude and excellent service really stood out and made our experience at IHOP even better. She truly went above and beyond, and we really appreciated her hospitality. Thank you, Lucy, for making our visit such a great one! We’ll definitely be back! 🥞❤️“

“Nicki is the nicsst waitrest ive seen! i was actually telling my friends i admire here service and anthusiam, i wish i had jaja! Give her a raise asap, even if the food took a while, it was pleasant to have someone joyful and cool taking care of us !“

“I went yesterday and it was the best Ihop I went to. The food was hot and fresh. Danielle really brighten up my day with her personality. She was a great host I was in a bad mood but her politeness with a smile made me smile. Thanks Danielle I wish to be served by you again. I'll be back“

“Sylvia is the goat! She’s the best! Love her so much. She better be getting paid top dollar! She was refilling my drinks before I could even finish them ❤ offered hot sauce and anything else we could ask for all with a smile! Such a sweet woman!“