Popeyes Louisiana Kitchen in Austin

“I have been coming to this location for years and the service remains hospitable, fast and always well served the food is special here. The staff are great and Felipe are excellent managers. Wilson ,Eric and jayden ara wonderful young man always helpful .“

“Wow, stop by this morning order me a fresh chicken sandwich a classic it was very fresh with good pickles on it. Extra mail and I also got a free apple pie for dinner. A review for Miss Patty. The lobby was very clean even my baby life coming here to see grandma Patty very friendly. I will be back at this location.“

“I don't know why I like Popeyes so much, but I regularly eat 3-5 chicken tenders with Mardis Gras Mustard.
Service is always slow. They do one car at a time in the drive thru and ignore me when I walk inside to the counter. I always order on the app ahead, but plan on waiting 10-15 minutes for someone to hand me the food that was already made.
This isn't exclusive to this location, so I assume it's part of their standard operating procedures to be generally inefficient.
I'm going to continue to eat here regularly, but I know what to expect when it comes to the service.“

“I walked in today with some of my friends for a quick bite to eat. We were in a hurry so we placed it to go, however, an issue occurred upon us getting our food. Almost immediately I dropped it in the ground by accident, and the worker dropped instantly to clean it all up. He offered to replace everything and even add on some as compensation. The service here is truly immaculate and we will be returning, well done Gabe!!! ( and the rest of the popeyes crew)“

“I showed up right at 9:00 am when they opened. Maria was absolutely amazing! She made sure everything was perfect even with me being there at 8:59 am lol. The food was delicious and hot and brought to me with a huge smile. Great overall experience. Thank you Maria for making me feel like a valuable customer.“

“Best fried chicken in town!
Popeyes never lets me down and this location is no exception. The chicken is always crispy, juicy, and full of that signature Louisiana flavor. The biscuits alone are worth the trip! Service was fast and friendly, the restaurant was clean and well-kept. Whether you're grabbing a quick lunch or feeding the whole family, this place delivers every single time. A true fast food classic done right!“

“Look. Let me tell you . This a location has done a 180o with their food. Several years ago, the staff of mostly adolescent high schoolers treated this location like a house party. I drove 2 miles past the KFCjust to hope for progress and was pleasantly surprised. When I got home , 3 miles back. the chicken was almost still too hot to eat. Congratulations to the staff and management. Great job“

“I did a review for Miss Patricia on and what a treat she was she deserve a raise. She deserved the best of everything. If y’all had more people like her it all locations y’all can make some money, big money looking too hard being taken care of.“

“This is my go to Popeyes since it is closest to me. Was really good. Food always hot and fresh and the inside is clean. Now tho, it seems to have gone down hill a slightly. As some have pointed out...a lot of younger adults are getting hired here and I do see a lot of them playing all the time. Dont get me wrong, Im for work being fun but many times my food order isn't right. My fries and biscuits are cold. I still go here and continue to get good service but the place does need to have a manager here to address things. Oh..and there's never any honey. Stop giving people with 2 biscuits 12 packs honey“

“Cashiers were lovely. Some of the best customer service i’ve had in a while. Everyone was welcoming and understanding when i messed up my order and they were willing to change it. Food tasted fresh and the inside was clean. Recommend if you need something quick.“

“I order for pickup a couple times a month. The food is always hot and fresh. It meets my expectations every time. The service is fast, as for the environment.... people must always do the same as me because there's never anyone in there.“