Cocteles Mazatlan Restaurant El Paso

$$ • Seafood

Hours:
7921 N Loop Dr, El Paso
(915) 590-7242

Ratings

Take-Out/Delivery Options

Tips

Recent Reviews

Worst customer service coming from the lady at the register. The whole time I was waiting for a table she rolled her eyes at me twice. A lady had place an order over the phone and when she was there to pick up and it wasn’t even ready. I heard her say she was missing her limonada and that rude lady gave her agua de melon. Poor lady waited for her food even longer than we did for a table. I keep observing that lady’s every move because I had never seen that horrible of customer...read full review
I really wanted to say yes to this place due to food & service always being really good to my mom & I. Until yesterday! I ordered some food for pick up for my mom & I . Waited there , paid & left until I realized my order wasn't my in the bag once we got home. I kept receipt & I sent my brother to go pick it up. Which they were nice enough to give us extra food of what I had ordered from the first time. Once i got my order & was almost done eating , I shit you not but at...read full review

Looking for TERRIBLE service? This is the right place. They deserve ZERO stars. Terrible, terrible, terrible service. Bad experience started with the young rude lady that was playing host. Someone should slap some customer service skills into her. Of course it’s a family run business and they probably won’t get rid of her but they should replace her.

More Reviews(104)

Hours

Monday 10:30AM - 8PM
Tuesday 10:30AM - 8PM
Wednesday 10:30AM - 8PM
Thursday 10:30AM - 8PM
Friday 10:30AM - 10PM
Saturday 10:30AM - 10PM
Sunday 11AM - 9PM

Hours or services may differ due to COVID-19. Please contact the business directly to verify hours and availability.