“We came here 2 days ago we barely order and the food was ready and on top of that it was hot and fresh a new for us, 2 days later-today we arrive and once again the food is quickly ready and fresh and hot. They forgot just some medium fries and gave us a large for the mistake. Very clean, very good food, good workers. I will gladly come again to this specific wendy’s if i’m in the area“
“Thought I'd share this I'd was ask if I'd donate a dollar for a employee that has breast Cancer and on the pink bracelet says support lulu my father just passed away from Cancer recently 🙏🏼💙 and he use to called me lulu he passed away the day after 4th of July recently this was a heart warming sign who wouldn't support this woman 🩷🙏💙 God bless“
“My mom and I went to eat at the restaurant on Saturday and the service was amazing the food was delicious! The General Manager is very hands on and very friendly she is the reason why we would come back ! We live less than 5 minutes from Wendy’s but because of the general manager at this location we will always return!“
“If you ever wonder what to eat after 10 PM show up to Wendy’s there’s a Bill on the counter,
Let him know Ray sent me over. He said that you could feed me a burger, chili bowl, pink lemonade, and a frosty deal for only $10.08 you can get a better deal than that. Come on over. Enjoy your night“
“Omg!!!! Kelsey was the best there was a confusion on the price of the family dealsoncw we were charged more for a different meal! She made it right! !!!!! No trouble no calling back, or coming back after coming home!!! Thank you Kelsey for making our family night easier! Love my wendys @ montana ave!!! 💓💓💓✌️“
“They unfortunately remodeled this place & followed the trend of so many other foodchains... Small tables with limited seating all crammed near each other for zero privacy, & topped it off with a vary unappealing black & white theme“
“Love the apple pecan salad with the classic chicken. Also, they have an oatmeal bar that is delicious. No picture of the bar because I ate it too fast. Tried the salted caramel frosty and I did not like it one bit. It's a no for me. The mushroom burger was good.“
“They no longer have breakfast but that is okay with me I always wanted lunch to begin with. I would order some nuggets 😋 and said they can drop but would take like 6 minutes wait said no worries. Now lunch for breakfast is better. So friendly staff , new management always clean very polite and well mannered crew. I will be coming back to this location all the time!!“
“I had a minor issue with my order a couple of days ago, but the way the Shift Manager, Lisa, listened to me and handled it was absolute perfection. Her incredible leadership, calm demeanor, and fast problem-solving completely turned my experience around. It is obvious that Wendy’s upper management does a phenomenal job training and selecting leaders. Kudos to her boss and the corporate team for putting such a stellar professional in charge. Lisa is an incredible asset to this location, and because of her outstanding service, I will definitely be a returning customer!“
“I had a great experience at this Wendy’s. The employees were very sweet, welcoming, and provided excellent customer service from the moment I walked in. My order was taken with a smile, came out quickly, and everything was correct. It’s so nice to be treated kindly. Thank you to the team working today!“
“I hardly come to Wendy’s but my kids wanted the minions toys. Ari was so helpful and so kind. I had a bunch of questions and she was so patient with me. She offered amazing customer service. We will be back for frosty and some more minions!“
“Today, I experienced something that reminded me how much kindness and compassion can make a difference.
My mom, who is disabled, my two toddler children, and I were shopping at DD’s Discounts on Dyer when the power went out. The store asked everyone to leave immediately. We explained that we had no transportation and were waiting for someone to pick us up, but we were still told to leave and come back when the power was restored. Unfortunately, that meant standing outside in over 100-degree El Paso heat with two small children and a disabled family member for 20–30 minutes.
The employees at Wendy’s on Dyer and Sanders saw our situation and welcomed us inside, even though the power was also out. They allowed us to wait safely indoors, gave us water for the children, and treated us with genuine kindness and compassion during a stressful situation.
I want to sincerely thank the entire Wendy’s team for going above and beyond. Their outstanding customer service and willingness to help people in need made a difficult day so much easier. Employees like them deserve to be recognized and rewarded by management for the exceptional care they showed today.
Thank you for reminding us that great customer service is about caring for people.“
“My compliments to that one kid Patrick on grill who handled my burgers today .. they are always good but Today they were Extra Extremely delicious it's a good change and thank you Josh for your elite customer service always on point. This store will be my go to from now on. 💕“
“I had a wonderful time at this spot, I was served fast and my food was delicious. Daniella rung me out and she has excellent customer service skills truly a master of servitude and she runs this store like a pirate runs their ship no complaints all gratitude“