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“I am very impressed with the customer service at this Panera. My food came out quick during lunchtime at 11:AM. The manager asked if I needed anything,. I asked for butter, he offered a knife and the crew asked if I wanted plastic or metal. I always get metal but I always have to ask, not here. I was gonna ask for a water cup, but they were right by the pick up counter. Great team, management and food. My only constructive criticism would be to improve the floor cleanliness. Aside from that…great experience.“
“More hip style Panera. Almost more people on lap tops than eating. A bit confusing when arrived since no one to take order. I know they are pushing for everyone to order by app or on kiosk but prefer speaking to a real person. It’s a senior thing. But food was great. Love love the broccoli cheddar soup.“
“I haven’t been to Panera in years, and wanted to try out one of their new summer items! I’m really glad I did.
The gal taking my order was so very kind and sweet.
And the Steak and Mozzarella sandwich along with the Italian Salad was lovely.
Everything was so fresh and flavorful.“
“The staff at this store are great. They have had no problem with fixing or adjusting my wife's food to make her a happy. She can be very finicky at times. Neverless they have been very good about making sure that she is content.
The Manager really made her feel comfortable about something she didn't like. He just kindly made it like she asked. And It has made a lasting impression on her, and myself.
I felt that I should say something, they have been very consistent for quite a while now.
The Manager and his staff deserve recognition for the care they take for there customers..“