“If this is the Burger King on beltway 8 and hammerly, I experienced great customer service and satisfaction. The food was hot and delicious. Great environment. Happy employees means happy customers! Will definitely be my go-to on-the-go fast food stop for a bit. Fed two people for right over 10 bucks“
“Those Whopper's were so good! BK has been my favorite fast food burger since I was a child. They rarely ever miss. Today, was no exception. And I love the $3.98 Wednesday Whopper in the app.✅ Service is always good at this location. Thank you!“
“One of the cleanest Burger King’s I’ve seen in the north side it has a clean lobby and a clean restroom which is hard to come by the parking lot was also spot less perfect. Great customer service and good people at the window. And the food was also perfect no mistakes everything the way it was supposed to be.I really enjoyed eating definitely will come again“
“The general manager Calvin is doing a great work at this location! Everyone was so professional and my experience was seamless. He made sure everything was fresh for me and offered me different dessert options before finalizing my meal. This location is awesome. Very fresh and very clean! Great job guys! Keep up the good work. God bless you all!“
“There are days when it's nice and quiet inside but the drive thru is very busy. The place is nice and clean and good clean restrooms. They also offer your very own king hat.. There is a lady that works there by the name of Rossy. The last time I visited she was running from the drive thru the register and still got the orders out in time with.“
“BKs are BKs.It is the organization that estaplished a kingdomeship into this industry.
Not all the branches are exactly operating in the same capacity or efficiency, enters the indivisualism touch!
This branch is effective.
The staff are hard-working professional nice people.
The place has a restroom, an ample parking, an ultimate friendly wheelchair facility.
Wally Jo's THUMBS-UP“
“I was looking for Paw Patrol toys for my daughter and called about 10 Burger King’s…Brenda answered the phone and provided the most helpful responses with an excellent attitude. When I picked up 14 kids meals the next day, she made everything super smooth and remembered that I had called! She gave 14 crowns and wished that my daughter have a great event. What wonderful customer service! Thank you Brenda the event turned out so well!“
“Overall this place is alright as long as you’re alright.Anyways my goal was to review their chicken sandwich. The chicken sandwich was a solid 85% great, seeing the smoke come out of the sandwich was a plus.Presentation 0; very In-N-Out look.Here’s a picture of the sandwich. Enjoy.P.S. this is Burger King if you where expecting Chili’s you’re wrong.Too expensive for my liking: the money really didn’t matter but I expected less from this order.
Parking: Just park and best of luck. We can tell if you’re not from around here. It’s great btw. You’ll love it here.“
“polite and patient during the food ordering process. Place and condiments section was organized. The final wow moment was when they had our food ready …never I have seen such a considerate presentation from a fast food joint! (Ketchup filled in cups) The employees there are doing beyond amazing!
Vegetarian options: Impossible burger“
“Other than bums asking for money while you're trying to get in the door, the Food was good and we got our order fast. Burgers, chicken fries, chicken sandwich, fries, and wraps were good. Also got some cookies and apple pies and they were warm, fresh, and good.“
“I have not been to burger King is a very long time. My children wanted to try burger King and just wanted to try it since it's been a while for me. We are a family of 7. Let me tell you! I was very happy with the price. We all got a meal kids meal and two adult meals. And my kids all got an ice cream cone after. It was very well run and we got our order I decent time, and most importantly my children enjoyed the food and the sitting. The only thing I do wish they had was the play area. But other than that, good job . We definitely will be back.“
“I quit having burger king because my food was usually terrible. I decided I wanted a whopper today. So I went and ordered one. The food we ordered was some of the best burger king food. I have had in quite a while. If they cook the food like this every time I would eat there more often.“
“Honestly one of the best fast food operations I’ve seen. Workers ere friendly and get the order right time after time, despite it getting super busy at times. Also, they make a lot of the food ready to order, meaning it comes out hot and fresh. Overall I couldn’t be happier and management really deserves their props“
“I've gone to this establishment a couple of times but around June I got served by the same young man today and they were both super curtious. At that time it was I think a saturday or sunday during the world cup in the daytime and even thought the young man was mopping he stopped and took my order. Today I went trough thr drive thru around 7:35pm and I recognized it was thr same 2 young man. So I thought I'd write this review so they know that inba world that is somewhat chaotic is nice to encounter kind and upstanding people.“
“It’s not a good area so I was nervous about like how the food was gonna be but the restaurant was actually so clean and the worker was really nice. It was so clean I had to come on here and compliment them because they’re doing great“
“Went through the drive thru and met these two Hispanic guys working there. I don't know their names but they were hella funny and really brightened my day absolute 10 star experience. If they read this then I was the volleyball girl in the red shirt with my accountant mom 🔥🔥“
“I got lost on my way back from work due to blocked roads and a dead cell phone, but the kind staff here lent me a charger and showed great understanding and patience. My food was ready quickly, and I didn’t want to overstay my welcome.
Summary: Fast, customer-focused service from really great people. I was very happy with my experience and will definitely be coming back again!“
“The only reason why I didn’t give 5 is because the wait for food can sometimes extend longer periods of time but I am sure they are doing the best they can! Great people who work here! Including - Morgan who greets me every morning with a GOODMORNING & a beautiful smile! I come to this location every morning for my coffee! Awesome guys who run this location!“
“I usually don’t post about fast food but this Burger King was amazing. Visited for first time on 25 Jun 26 around 2:30pm. Customer service was great but the best part was the packaging of my food. I opened my Whooper to find the best looking Whooper I have ever had-looked like a commercial. All ingredients were fresh and tasted so good. Thank youuuuu“
“5 stars theirs 3 employees that treated me like a king named osmin ,Rene, and Christopher they provided me with fresh hot food kind service the ice was filled to the top tables were cleaned flawless no trash in the floor this 3 hard workers are really trying the best for Burger King best Burger King I have went in whole Houston“
“I came to this Burger King location around midnight and everything was fresh and super good! Matthew took my order he was extremely sweet and respectful. Nowadays I expect to get bad customer service when I go to fast food restaurants because that’s how they normally treat me but not here! Matthew truly made my night, he was very welcoming, he deserves a raise!“
“This Burger King you would have to travel to across town to get a different feeling like the fries are crisp, the burgers taste like they reallly put the flame on them! This store is the reason why I started eating Burger King again. This one #1 in Houston“
“7-16-25 1:45 pm
Absolutely stunned.
The cashier was the happiest most polite woman ever.
Offered me a Burger King crown and that made me smile and i accepted.
Then the food came out an it was hot like 1990’s piping hot just right salt in fries burger was delicious. Sweet tea on point. 10/10 recommend was beyond pleasantly surprised.“
“I stopped by Burger King today during my lunch break and had an excellent experience. I was assisted by Alo and Franc, both members of the management team, who demonstrated outstanding customer service. Their positive attitudes, professionalism, and energetic demeanor made a great impression.
My food was prepared quickly and was served fresh, which I greatly appreciated. I would also like to commend the team on the cleanliness of the restaurant, as maintaining a clean and welcoming environment is very important to me.
Thank you, Alo and Franc, for providing such a positive experience and for exceeding my expectations. Your dedication to customer service is truly appreciated!“
“Went through the drive through and was able to get my order in quickly and order taker had a very friendly attitude. All of my food was fresh and hot, so it was definitly made to order and not sat under a heating lamp like some places.Excellent experience.Baldy was cute.“
“You know what, truth be told, the area along Main St. is a bit of a rough area. There are some people who are facing tough times, but thru it all the businesses are the backbone and hope of the entire area! That certainly includes the Burger King Restaurant! The employees are all top notch and the food is of superior quality! The dinning area as I sat inside is in the mist of a makeover and full disclosure I am grading the dining area on what I see it will be! The furnishing that is in place is amazing and I just sat inside for abt 45 mins comfortably awaiting my car to be repaired. I must admit I was pleasantly surprised at how beautifully the place already looks, only the rear looks lk it is probably a couple weeks away from completion and it's coming along nicely! Kudos to the Burger King on Main in the Reliant Stadium area! Well done, keep up the fine job!“
“I had a great experience! The customer service was excellent from start to finish. Cindy, the general manager, was very professional, friendly, and helpful throughout the entire process. The cleaning service was outstanding, and everything was handled with great attention to detail. The staff was courteous, efficient, and made sure all my needs were taken care of. I highly recommend this place to anyone looking for quality service and excellent customer care. Thank you, Cindy and the team, for such a wonderful experience!“
“Been living in Houston all my life , this is the only Burger King I go to.
It’s the best , good customer service, my order is always correct and last time I was having such a bad day. The employees just made me feel great it was such a great environment.
Thank you to this whole team“
“Best looking/tasting double whopper i ever had last night. Literally was fresh and the presentation was on point. I even went inside and praised the cook. Good job!
Ps. I usually don't review fast food, but got damn!!“
“Had to get some fast food before I checked into the Hotel for the night. As I have been driving most of the day. I got the Texas Double Whopper and jumbo size fries 🍟. And was really surprised that it was better than anticipated. However if you want to get a better rating you would want to do the following.
Go back to cooking the burgers made to order.
Use fresher lettuce and tomatoes. Jersey Mikes quality. Onions were OK. The rest of the ingredients were OK.
I could not call that portion jumbo fries. Potatoes aren't an endangered species! And not at the price point you folks buy them at.
Improve those things and you people can out do Wendy's and the The Golden Arches. Basically it's taking your store back to the way you prepped burgers back in the 80's. WP.“
“I liked the experience coming to this Burger King and find out that now I can make my own order, spending time at ordering,no one rushing you while placing order. Always great customer service at this location but now I'll do my own order, .fresh and hot food.“
“My food was fresh hot and good.. I typically am extremely picky and require a lot no food setting there, I always like my food made to order. Yes I have to wait but it’s definitely worth the weight at Burger King. You get it your way because you asked for it and you’re polite the night shift around 12 o’clock was absolutely phenomenal and sweet.. And I tip in cash do better if you want great service“
“This place isn't so bad actually. The issues I had was the soda machine in the lobby isn't working and they were out of ranch dressing on a busy Tuesday afternoon. That isn't the workers fault. They all have good attitudes and some of them are humourous which makes the experience pleasant. They are a lot faster than other places near here. I think if they open the drink machine and possibly unlock the door leading to the restroom this could be a 5 star location. Like I said the workers were t none of the issue. They were all working hard and preparing everything fast. The upper management is the ones responsible for making the call about the fountain drink machine being usable. I really enjoy the music too. Most of the time it's late 80s MTV type vibe . Yam , Boy George and Blonde was playing. I liked that actually it was much better than most music choices. It gave it a comfortable adult lunchtime vibe.“
“(This is my first ever review) as someone who doesn’t like Burger King, I was surprised that the food here was nicely cooked and made, and it was quick. The people working here were honestly very polite because I had experience with most other fast food restaurants, and they’re usually inconsiderate, but the girl named Britney was very polite and even Recommended me some good food options (i dont eat burger king). if I’m being completely honest, looking at these other reviews, I call complete nonsense because the people around the area are just terrible inconsiderate people And the employees there are actually hard-working, but it’s just the customers who caused this place to be what it is“
“Best BK in town that I have been too. They are so accommodating and professional with their orders! I try to order nuggets for my child in the morning and this place is so accommodating here. I heard someone else ordering burgers too. Other BK places its like Pulling Teeth to get any lunch orders.“
“The person on the drive-thru was absolutely amazing and the only thing that was wrong that I was given a regular Coke instead of a Coke zero which at that point I didn't care. We had made it to Houston and I was bringing dinner on our rest up day.“
“In the not so far away past I went to BK looking for the flame grilled taste in the Whopper and just was not getting it. Today I went to BK at 4212 Richmond Ave and got the best old school flame grilled burger.
Way to go BK! They must have reinstalled the flame grill!!“
“Today is Wednesday $3.99 Whopper special but if you want to add fries and a drink it's $6.99 told the cashier I wanted the $6.99 special he said they didn't have it. Ok so I just got the Whopper for $3.99. looked up on the display and there it was. $6.99 I told him see it's right there he looked didn't know what to say!! I told him he needs to pay better attention to his job and customers. I didn't really need all that but. So now Imma go home and eat my $3.99 Whopper.😀“
“I had a late day at work and I decided to stop by my local Burger King and I was honestly blown away at the service. Myshon and Steph are doing an excellent job considering the fact that I saw the recent news about the Burger King CEO doing an overhaul on the customer service and that's not something you see nowadays, CEOs and owners delivering on their promises, fantastic work 10 out of 10 service, would highly recommend!“
“Shout out to my girl Jocelyn she is always looking out for me helping me and times in need by far the best service album from anybody and I believe fast food restaurants should have somebody just like her all the fast food restaurants need to have somebody like her working in those types of establishments Joseline you're the best girl love you lots thank you for always looking out“
“Dont have a problem with the business. The problem is all the random people hanging out around there. The hotel next door is not the best. And people from there are always asking for money from the people trying to buy from there. Its like I have to keep lookout and dont feel safe when ordering.“
“We go to this Burger King often on lunch break. It’s location is ok and it’s always fun watching people hit that entry from the road.
Sometimes there’s a truck of a couple dudes getting high in the parking lot.
The employees always do their job.
The food is pretty good. Nothing bad ever happens here during lunch.“
“Clean and fast! The best you can ask for at any burger establishment! Guess I was here during a rush, but the crew were banging out orders pretty efficiently. The restaurant itself was pretty clean to include the condiment area. I’ve had some sad looking burgers at different BKs but this one was very neat and delicious! I let the manger know that they were doing great because tbh you know fast food workers are seldom praised.“
“I stop by this Burger King 2 or three times a week between 7-10 pm. Every single time service has been exceptional, the staff has always been courteous and polite, the food has always been hot and there has not been one time that the staff has not said ' have a good' night before I leave!
I would definitely recommend this place to anyone.“
“Service was good. There was an older woman, who was new, working the register. There was also a younger gentleman who was apparently her boss and maybe a manager or crew leader. This younger gentleman was being very rude to the new worker. He was rude and very disrespectful especially considering she was considerably older than him. He called her stupid and said duh when she was answering him. Can't really bothered me that this young crew leader was being so disrespectful to this new much older woman worker. She was breaking open a roll of quarters and I overheard him yell at her and say why are you banging on things if you want to bang on things you should just go home. I could not believe this obviously you have to bang open a roll of quarters to get them loose. He was mean a complete jerk.“
“delicious my order I ate at the place with my family, it was quiet and very clean, I felt confident
Vegetarian options: the impossible rich woman
Parking: spacious and clean
Kid-friendliness: my happy babies, but with their crowns“
“Food was a little sloppy, broken shelf as you walk in . The manger (I guess) gote , and anchor tat , was to the point and quoted "welcome to "your" burger king " . The store looked clean from outside and inside (no Google loo check) stayed for twenty minutes about ten for service.
Parking: Lots of parking
Wheelchair accessibility: Wheel chair acces is here“
“It's Burger King in like any other fast food restaurant sometimes they have good days and sometimes they have off days. As far as this one goes, I've eaten there at least four times and every time it's been very good!
The staff is very friendly, the food has been cooked fresh & tasted great, and the burger modifications were done spot on!!“
“I can by Sunday night 5/18 roughly between 11pm and midnight. I went through the drive thru and the lady working the drive thru was incredibly nice. I felt bad because I was craving a cookies and cream shake and I thought it was too late to order one, and she did not hesitate to make me one. After having a rough day at work, she really made my night. She was also multitasking when I came to the window, and her service did not slip! Incredibly polite, efficient, and did not miss a beat. The food was delicious, and it was even better with the service that was provided. I hope this feedback is given back to her, and I hope she gets some sort of incentive!“
“This location is very clean and friendly service. We stopped by after a training earlier in the day a while back and asked the manager for Burger King crowns to celebrate our students birthdays in the classroom. The manager is very kind and sweet!“